Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts
Customers frequently praise Nashville Auto Care for its speed, professional communication, and fair pricing, noting that the staff often completes repairs like oil changes and brake work quickly. The shop is described as honest and customer-oriented, with reviewers highlighting clear assessments and helpful interactions. However, some lower-rated experiences cite issues with phone estimates, perceived high costs for specific services, and a lack of documentation for warranty claims, leading to dissatisfaction for a minority of clients.
Data from Google, last updated November 11, 2026.
504 Google reviews we collected
Phrases our text analysis found in 439 written reviews
How often each topic comes up in the written reviews
We read 439 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Went in for an oil change - they were professional and quick!”
“Super friendly and did a great service for my not so common van.”
“The most honest and fair owners I have ever dealt with.”
“…the covered work) so, he got his money and is either covering up an overcharge or is simply lazy when it comes to taking the time.…”
“Jerry was honest, saved me money and that my friends, is a mechanic you can depend on!”
“I am hoping this was one bad, dishonest experience, but I certainly won’t be able to trust or use them again.”
“I would highly recommend this place for anyone looking for any type of car service or repair.”
“I can't recommend Nashville Auto care enough for your local neighborhood shop - they are so honest and nice!”
“I had some brakes and such that all went crazy the other day, they got up and fixed it in under two hours while I waited.”
“These guys work hard in this awful heat without complaining and still smiling!”
“Competitive prices and most of all, excellent communicators.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 504 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Went in for an oil change - they were professional and quick! I would highly recommend this place for anyone looking for any type of car service or repair.
I must refer this place to people at least twice a month. The most honest and fair owners I have ever dealt with. I would never take my cars anywhere else. Competitive prices and most of all, excellent communicators. A lost art.
I stopped in and the Owner Jerry told me he could change my oil in an hour, he did it in 40 minutes. They are professional and very customer oriented. I highly recommend Nashville Auto Care!
Super friendly and did a great service for my not so common van. These guys are pros, highly recommend!
I have maybe written one review in my life but I felt compelled to put one here. Good mechanic is hard to find and this is one of them. Jerry is great. Family business. I had some brakes and such that all went crazy the other day, they got up and fixed it in under two hours while I waited. Thank you guys. This is my spot.
Fast, friendly, trustworthy service. Don’t hesitate to go see Jerry for all of your vehicle maintenance needs. Top notch customer service. We were visiting from out of town, had car troubles, and thankfully the universe led us to Nashville Auto Care! (Just wish we lived closer to have his shop as our regular mechanic.)
Very professional and quick service. I had called 2 days earlier to schedule my repair & even though other customers were there before me, I got right in & was done very quickly. 09/2026 Again, Jerry & his crew were very professional, polite & quick! I am always appreciative of their time and the cleanliness of their office. I watched Jerry be polite to walk-ins and callers who needed a lot of work, explaining what they could do today and what was not possible due to the volume of customer ahead of them, as well as the fact it was a holiday weekend! These guys work hard in this awful heat without complaining and still smiling!
Thank you Sheri for your positive review. We appreciate your business
I needed a new battery and tires. Jerry and his crew took great care of me, got me in right away and rolling in a smoother safer quieter set of tires. Service here is top notch.
I got A brand new battery put in along with an oil change, and the staff is more than welcoming and super nice. Highly recommend this spot if you’re anywhere in the Nashville area!!
Great guys with great communication and speedy service!
Analyzing 9,848,2429.8M ReviewsFor 27,74827.7K Experts