Nashville Pest Control - DOA Pest Service at a glance
Google reviewers rate Nashville Pest Control - DOA Pest Service five stars based on 324 reviews, with the owner replying to 99 percent of them. Customers frequently highlight punctual, thorough, and professional service, noting detailed communication about treatments and products used for interior and exterior pest issues. One low-star review criticizes persistent door-to-door solicitation after the homeowner expressed disinterest, mentioning that the company’s subsequent apology was removed from the platform.
Google rating: 5.0 out of 5 from 324 reviews (98% five-star).
Reviews on this page: 324 Google reviews (276 with written comments, 4 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 29, 2026.
Service: Pest Control Service serving Nashville, Tennessee.
Data from Google, last updated November 2, 2026.
Star ratings
324 Google reviews we collected
5.0of 5
5 stars31998%
4 stars31%
3 stars00%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 276 written reviews
100%praise
Praise521100%
Complaints20%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude16231%
Quality & results14027%
Speed & response8717%
Communication5511%
Would recommend5310%
Price & value173%
Honesty & trust92%
What customers talk about
We read 276 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Agent Nick was prompt, helpful, and completed the work as required, politely and professionally.”
“Super thorough and addressed the issues I had and knew exactly what to do to eliminate the problem.”
“Very responsive and accommodating to all our needs!”
“Communicated everything that was done and made sure my fur babies will be protected in the backyard!”
“I would recommend DOA to anyone needing termite or pest control.”
“All for a reasonable price point and absolutely zero high pressure sales tactics.”
“Jhean came out to treat my unit, and was very thorough, honest, and polite.”
People customers mention
Brad10 reviews
Corey8 reviews
Mike6 reviews
Dalton6 reviews
Sam5 reviews
Sawyer4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Sam is amazing! Communicated everything that was done and made sure my fur babies will be protected in the backyard! Great job!
Response from the owner · a year ago
Thank you for the awesome review! We’re so glad to hear everything was clearly communicated and that your fur babies are safe—that’s always a top priority for us! We appreciate your kind words and are happy to have you as part of the DOA family! 🐾😊💪
G
George Cella4 reviewsiTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Super thorough and addressed the issues I had and knew exactly what to do to eliminate the problem.
Price assessment: Reasonable price
Price: $100–120
Services: Hornet & wasp extermination, Bug & insect extermination
Pest type: Ants, Spiders, Other
Response from the owner · a year ago
Thank you for your positive feedback, George! We're thrilled to hear that you found our service thorough and that we were able to provide you with the exact information you needed. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to assisting you again in the future!
S
Santi Rao2 reviewsiTotal number of Google reviews Santi has written across all businesses on Google Maps, not just this one.
Agent Nick was prompt, helpful, and completed the work as required, politely and professionally. Thank you.
Price assessment: Reasonable price
Services: Bug & insect extermination
Pest type: Ants, Other
Response from the owner · a week ago
Thank you, Santi, for your kind words. We are glad Nick was prompt, helpful, and professional. We will pass your feedback along to him and the team. We appreciate you taking the time to share your experience.
R
robin avison6 reviewsiTotal number of Google reviews robin has written across all businesses on Google Maps, not just this one.
We were not home for our exterior treatment but DOA did a great job and also dusted spider webs down!
Price assessment: Great price
Price: $120–140
Services: Spider extermination, Bug & insect extermination, Ant extermination
Response from the owner · 6 months ago
Thank you so much for the fabulous review, Robin. We're glad our DOA tech Brad was prompt and provided helpful information about termite signs and prevention. We appreciate you recommending us to family and friends and are so happy you found our service. If you need anything else or have questions, please reach out anytime.
A
Angela Yaney1 reviewiTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Just had a great experience with nick Elliott! Very knowledgeable and friendly service! Highly recommend!!
Response from the owner · 3 weeks ago
Thank you so much, Angela, for the wonderful 5-star review. We are thrilled Nick Elliott provided knowledgeable and friendly service and appreciate you recommending us. We look forward to serving you again soon.
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Uturrius Cravin16 reviewsiTotal number of Google reviews Uturrius has written across all businesses on Google Maps, not just this one.
Nick Elliot was very punctual and professional. He his knowledge was very valuable for the questions that needed answered. Stay steady and keep up the great work.
Response from the owner · 8 months ago
Thank you for the kind review. We're glad our technician was punctual, professional, and able to help add the additional service you needed. We appreciate your support and encouraging words. We look forward to serving you again.
D
Dr. Tina M. BoniLocal Guide · 26 reviewsiTotal number of Google reviews Dr. has written across all businesses on Google Maps, not just this one.
Great service! Very responsive and accommodating to all our needs! Nick is our service tech and he’s always careful to be very thorough and get all those hard to reach areas. We depend on DOA for monthly treatment to Keep our salons pest free all year long! Highly recommend
Response from the owner · a year ago
Thank you for the great review! We’re so glad to hear you had a responsive and accommodating experience with us. That’s exactly what we aim for! We appreciate your support and look forward to serving you again. 😊🐜
N
Nancy Levy6 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Sam was great! He was extremely thorough in treating the inside and outside. Was a very accommodating young man.
Response from the owner · a month ago
Thank you, Nancy, for your kind words. We are delighted Sam provided thorough and accommodating service inside and out. We will share your compliments with him and appreciate you taking the time to leave a review.
S
Shane Gann5 reviewsiTotal number of Google reviews Shane has written across all businesses on Google Maps, not just this one.
Nick Elliott from DOA Pest Service did a great job. Nick was friendly, knowledgeable, and explained everything he had completed for the service. He sealed up any exterior intrusions to keep bugs and rodents out. Make sure to get that done before the winter when the rodents start looking for a warm place to escape the cold. Overall, very pleased with the service and price. I would recommend DOA.
Pest type: Ants, Rodents, Cockroaches, Spiders, Other
Response from the owner · a month ago
Thanks for the wonderful review, William. We are glad Nick provided friendly, knowledgeable service and took care of sealing exterior intrusions to help keep bugs and rodents out. We appreciate you recommending DOA and are happy you were pleased with the service and price. We look forward to helping you again whenever you need us.
