Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate the shop 4.9 out of 5 based on 171 reviews, frequently citing honest pricing, clear communication, and quick turnaround times for repairs like batteries, transmissions, and air conditioning. Customers often appreciate that the staff avoids unnecessary work and provides thorough diagnoses that save money. However, a small number of low-star reviews describe instances of poor responsiveness to text messages and significant discrepancies between initial quotes and final bills.
Data from Google, last updated October 29, 2026.
171 Google reviews we collected
Phrases our text analysis found in 154 written reviews
How often each topic comes up in the written reviews
We read 154 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Never felt taken for a ride, and prices are reasonable.”
“They were honest about what was broken and what needed fixing, and never tried to overcharge me or do anything underhanded.”
“Having a trustworthy mechanic in this age is a valuable and rare commodity!”
“Aaron Nathanson went the extra mile to provide quick, professional and high quality service for us when we had battery issues the same week we were ex…”
“These gentlemen are so curteious, thoughtful, and kind.”
“Nathanson went the extra mile to provide quick, professional and high quality service for us when we had battery issues the same week we were expectin…”
“I would definitely recommend him and will be going back for any future repairs!”
“I've brought my vehicles to Aaron for over 5 years and can not recommend him highly enough!”
“They are communicative and truly have the customer's best interest at heart.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 171 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Absolutely incredible! honest, personable, genuine mechanic. Keep being awesome I appreciate yall!
Aaron Nathanson went the extra mile to provide quick, professional and high quality service for us when we had battery issues the same week we were expecting a newborn! We're deeply grateful to him for his excellent advice and problem-solving ability. This was our first experience with Nathanson and definitely won't be our last!
I can't say enough good things about this crew. Up front and good to their word. Never felt taken for a ride, and prices are reasonable.
Aaron was quick and responsive and gave us absolutely no BS for what ended up being an easy fix that we weren't car-savvy enough to identify. I would definitely recommend him and will be going back for any future repairs!
I’ve brought multiple vehicles here over the past few years, and I’ve always been impressed. Between some internet sleuthing and speaking to other mechanics, it’s safe to say Aaron has saved me a few grand over the years. I recommend Nathanson’s to anybody who asks.
I will be recommending this shop to anyone for anything in the future. These gentlemen are so curteious, thoughtful, and kind. They were actually leaving the shop, shutting the gate to leave for the night and they stopped just to help me. Any other shop would have told me to try back in the morning I guarantee it. And he never once acted annoyed. He was so kind. I wish I would have caught this mans name so I could mention him personally. But if anyone needs anything done on their car, this is the place. You won't be disappointed
Excellent mechanic! Aaron always treats me right and will work hard to solve any problem my 2015 Dodge Durango RT might have. Having a trustworthy mechanic in this age is a valuable and rare commodity!
This is the only place I will take my vehicle in Louisville. If you’re looking for a mechanic with extensive knowledge, honesty, and fair pricing, this is the place to go. I have always felt that I can trust all repair recommendations and that the work on my vehicle being suggested is necessary repairs only, nothing extra. High recommendation!
Great staff, and they always do an excellent job with my vehicles. The only shop I want to take my vehicles to
Really professional and knew exactly what he was talking about. Diagnosed my A/C problem and saved me hundreds of dollars.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts