National Brick Paver & Stone Co., Inc. at a glance
Google reviewers rate the company 4.9 out of 5 based on 54 reviews, with the owner responding to 35% of them. Customers frequently praise the team for punctuality, responsive communication, fair pricing, and detailed work on patios, walkways, and retaining walls. However, a few low-star reviews indicate that some customers experienced missed appointment times and slow responses to repair requests after initial installation.
Google rating: 4.9 out of 5 from 54 reviews (96% five-star).
Reviews on this page: 54 Google reviews (53 with written comments, 4 with photos).
Owner responses: the business replied to 35% of reviews.
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“National Brick Paver & Stone did excellent work on my patio.”
“I would highly recommend them and I would use them again.”
“Lino is extremely nice and knowledgeable about everything that goes into making a quality design and final product.”
“National Brick Paver and Stone was timely, responsive, knowledgeable, and competitive on pricing.”
“The original quote was entirely reasonable and once I met with Lino”
“set himself apart from the other estimates I had received in how he listened to my vision, conveyed he understood what I wanted/the unique land featu…”
“Lino is an artist and a craftsman, he is smart and logical, and he is easy to work with and trustworthy.”
People customers mention
Lino23 reviews
Pavers3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Susan E. Herzog4 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
We live in Deerfield, IL. We chose National Brick Paver & Stone Co.--after meeting with several land- and hardscaping companies--based on Lino's solid ideas and proposal.
We are so pleased with our new paver patio that he and his crew installed. They started the project by removing an old cracked, uneven, poured patio. Then they installed a tasteful paver patio and walkway that modestly extended our outdoor living space.
Lino was on site every day. He and his crew are hardworking and conscientious. Because they are good, they are busy. But once they started our project, they finished it on schedule.
I also appreciate that Lino troubleshoots in advance, is resourceful, and is a good resource for related services and products.
Lino did a wonderful job with our new patio. Lino is extremely nice and knowledgeable about everything that goes into making a quality design and final product. They encountered a major issue with a buried swimming pool behind our house and they took care of it. I would highly recommend them and I would use them again. Thanks again, Lino.
Response from the owner · 10 months ago
Much appreciation, Jim for your recommendation 🙏. Was a pleasure doing business with you.
Nicole A. CaccitoloLocal Guide · 16 reviewsiTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
National Brick Paver & Stone did excellent work on my patio. Lino is knowledgeable, thoughtful and fair. The work to level my patio was done in a day, as expected, and looks beautiful. Thanks a bunch!
Greg1 reviewiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Lino and his team did an excellent job on my retaining wall and walkway. Extremely professional at a very fair price. I will use his company again for my next home improvement.
Greg
Lake Forest, IL
Response from the owner · 10 months ago
Thank you, Greg. We'll be ready, when you are, for your next project ⛏️
Jaime Moran9 reviewsiTotal number of Google reviews Jaime has written across all businesses on Google Maps, not just this one.
Lino and his crew did an excellent job repairing and cleaning our stone patios and walkways. I got multiple quotes. National Brick Paver and Stone was timely, responsive, knowledgeable, and competitive on pricing.
Response from the owner · a year ago
Thank you, Jaime! We appreciate your business and support :)
Scott Baker2 reviewsiTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Our landscaper had highly recommended that I contact Lino when I showed him how we were installing drain tile and had to lift up a long stretch of blue stone tile and then grade such that when it rains water flows away from house. The original quote was entirely reasonable and once I met with Lino
we came up with two additional jobs. He came up with a creative solution to matching existing weathered blue stone from another area. These were works in progress and during the process they executed our vision perfectly. Adding pavers along a path to and inside the equipment room of our pool house and creating a beautiful patio area in our courtyard. Fantastic!
Lino’s crew were super hard working and very professional. These guys definitely go above and beyond.
Lino has a great eye for detail, extremely thorough and is easy to work. I would highly recommend Lino and National Brick Paver and Stone.
Response from the owner · a year ago
Thank you, Scott. Glad you are pleased with our work.
Dorel ShimoniLocal Guide · 36 reviewsiTotal number of Google reviews Dorel has written across all businesses on Google Maps, not just this one.
Excellent service!
Frank was on top of everything, very corporative and responsive, he was able to provide us with great price and excellent service, delivery was done in no time.
Would definitely highly recommend and come back for more!
Response from the owner · a year ago
🙏
Chris Draska5 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
I highly recommend Lino at National Brick Pavers. Lino is very responsive, knowledgeable, and has very fair pricing. Lino and his team did a great job on our front walkway. He was a pleasure to work with from start to finish on the project. Lino and his team work very hard and are nice people too!
Response from the owner · a year ago
Appreciate you, Chris. Pleasure working with you.
Mike Meiners7 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Lino is the man! Such a great feel for his work and so clear and helpful in guiding my decision-making toward the highest quality job. Our brick and bluestone patio turned out better than I thought it could and at a very reasonable price. Great crew, timely work, easy to talk through and resolve all the unexpected things that pop up on site. I just can't say enough good things about Lino and his team.
