FLEA EXTERMINATORS · MACON-BIBB COUNTY, GA
National Exterminating logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%46+6.9Craft & service 20%4+0.8Value 10%31+3.1Momentum 8%96+7.7Track record 7%86+6Accountability 5%1+0.1Experts Score= 34Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.34SCORE

National Exterminating

Better than 25% of flea exterminators · #30 of 40

4.7★577 Google reviewsGoogle star rating as shown on Google Maps.
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

National Exterminating for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.56
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$184
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 52/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#25 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 16 Google reviews tagged “Termite inspection”

★ A · 2 months ago

⭐️ Very Disappointing Experience — Poor Customer Service I wanted to share my experience with National Exterminator so other homeowners can make an informed decision before doing business with this company. During the installation of their termite bait system at my home, several PVC water lines and parts of my…

Paid $200+OverpricedTermite inspectionTermite extermination
★★★★★ Michael · 10 months ago

Jacob was the best tech we’ve ever had at our house extremely friendly polite and was very willing to please the customer. I hope he continues to be our man. Thank you. Have a merry Christmas and a happy new year.

Great priceTermite inspectionBug & insect extermination
★★★★★ Aaron · 10 months ago

I’m genuinely impressed with the service we receive from National Extermination, especially our technician Kevin Weekly. He is friendly, knowledgeable, and clearly takes pride in his work. He responsive, patient with our questions, and makes sure our home is pest free. His professionalism gives me a lot of…

Hornet & wasp exterminationRodent exterminationTermite inspection
★★★★★ Janice · 11 months ago

My technician is Jacob and he does excellent work

Paid $40–60Great priceTermite inspection
★★★★★ Terri · a year ago

We have been with National for 24 years. We started with Ron We had him for more than 10 years. He was fabulous and we were very happy. Then we had a revolving door of guys so good most not. Then several years ago you sent us Kevin Weekly! Finally we have one the reaches. Up to Ron's level. He is courteous,…

Reasonable priceHornet & wasp exterminationTermite inspectionGeneral pest inspection
★★★★★ Taylor · a year ago

We've used national exterminating since we've moved here 3 years ago. Justin is always on time and very polite. He helped eliminate our cockroach infestation we had in our new house.

Paid $40–60Reasonable priceTermite inspectionTermite exterminationCockroach extermination
★★★★★ Karen · a year ago

Justine has been our exterminator for years and has always answered any questions. We also utilize National for our termite treatment. They have always done a good job for us.

Paid $80–100Reasonable priceTermite inspectionTermite exterminationGeneral pest inspection
★★★★★ Kat · a year ago

I have an annual contract with National Ext for termites so they come out once a year. Kyler has been my service technician for several years now. Kyler is personable, professional and friendly and just a pleasure to deal with.

Reasonable priceTermite inspection
★★★★★ Theresa · a year ago

John does all of my pest inspections. He is punctual, professional, and most of all he is honest. He never pushes unneeded services and I never have to worry if his recommendations are based purely on sales. The services provided by the company are top notch and they stand behind their work. Highly recommended!

Great priceRodent exterminationTermite inspectionGeneral pest inspection
★★★★★ Sean · a year ago

John is a Professional, Courteous with Outstanding communication skills. I appreciate everyone I spoke to absolutely the best experience! Texts and phone calls clear and quick responses prompt and polite, and serviced the property thoroughly. He is friendly and gets the job done right this is the has been easy and…

Reasonable priceTermite inspection
★★ Melinda · 3 years ago

Shady practices: I started a 12 month termite warranty contract (and paid in full) then 7 months later received a bill to renew. When I called and asked why my bill wasn’t 12 months after initial service I was told because previous homeowners had a warranty with them and it renews on that date—so now I’m expected…

Termite inspection− Responsiveness− Professionalism
★★★★★ Kathleen · 4 years ago

We have our annual termite inspection in February. We've never had any problems. Everyone does a good job. Edmond did our service this year & went above & beyond. Very nice, friendly & professional. A definite advantage in the service industry. Great job Edmond & NEI.

Termite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Richard · 5 years ago

Bryan is the best. He needs a huge raise. He works diligently and takes his job seriously. We have used your company since the nineties. We live in Peach County now and have no problem with insects. He sprays inside and out

Ant exterminationGeneral pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Elizabeth · 6 years ago

National Exterminating is a wonderful company!! Every single person I have worked with at this company has been exceptional! Friendly, kind, helpful, and just plain charming!!! Ricky is the person who comes to service my house and he is phenomenal!! He answers all my questions and really does a thorough job! No…

Ant exterminationBed bug exterminationCockroach extermination+ Responsiveness+ Quality+ Professionalism
★★★★★ Jontae · 5 years ago

Rating only, no written review.

Termite inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Ed · 5 years ago

Rating only, no written review.

Ant exterminationCockroach exterminationGeneral pest inspection+ Professionalism+ Value

vs category

Blue = National, grey = flea exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

2.53.03.54.04.55.02023-Q3: 3.50★ (8 reviews)2023-Q4: 5.00★ (3 reviews)2024-Q1: 5.00★ (4 reviews)2024-Q3: 2.67★ (3 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q1: 5.00★ (2 reviews)2025-Q2: 4.97★ (31 reviews)2025-Q3: 5.00★ (85 reviews)2025-Q4: 4.96★ (110 reviews)2026-Q1: 5.00★ (4 reviews)2026-Q2: 5.00★ (3 reviews)2026-Q3: 4.20★ (5 reviews)2023-Q32024-Q32025-Q32026-Q32026-Q4
This companyIndustrydot size = review count

Price

$58-47% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 35%Reasonable 62%Overpriced 1%Not sure 2%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%26+9.1Reliability 15%46+6.9Craft & service 20%4+0.8Value 10%31+3.1Momentum 8%96+7.7Track record 7%86+6Accountability 5%1+0.1Experts Score= 34Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
26
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
46
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
4
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
31
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
96
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
86
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
1

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+23 / −3
Professionalism
+8 / −4
Responsiveness
+19 / −4
Punctuality
+17 / −2
Value
+17 / −3

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