Google reviewers praise Native Landscapes & Gardens for its knowledgeable staff, effective communication, and professional execution of services like native plant installation, lawn maintenance, and landscape design. Customers frequently highlight the team's punctuality, attention to detail, and ability to work within budget constraints while addressing specific site issues. The primary criticism involves the inconsistent use of gas-powered equipment for blowing and trimming, which disappointed some clients seeking fully electric operations.
Google rating: 5.0 out of 5 from 120 reviews (98% five-star).
Reviews on this page: 120 Google reviews (103 with written comments, 7 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: November 5, 2026.
Service: Landscaper serving Cuyahoga Falls, Ohio.
Data from Google, last updated November 11, 2026.
Star ratings
120 Google reviews we collected
5.0of 5
5 stars11898%
4 stars00%
3 stars11%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 103 written reviews
99%praise
Praise17399%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4827%
Would recommend3621%
Quality & results2917%
Speed & response2615%
Communication2313%
Honesty & trust74%
Price & value63%
What customers talk about
We read 103 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone was efficient, knowledgeable, and hard-working.”
“I would highly recommend them to anyone looking for a landscape designer who works with native plants.”
“Great experience working with Native and their knowledgeable and professional team.”
“The job was done on time, professionally, with the utmost respect and customer service.”
“Kayleigh listened to all of my concerns and patiently answered all of my questions.”
“Professional, reliable, and creative people to work with.”
“The services that were provided were worth every penny!”
People customers mention
Marc8 reviews
Landscaping4 reviews
Jesse4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I moved into a house that was surrounded by garden beds on all sides with 3 additional beds set away from the house. All of these had been severely neglected, and some were empty except for weeds. Dave, Kayleigh, Jose and crew, and Ivan and crew dedicated themselves toward making them beautiful. Everyone was efficient, knowledgeable, and hard-working. They graciously accommodated all of my whims and altered plans. Kayleigh, in particular, showed the patience of an angel and gently guided me to the best possible decisions. They also designed and installed two new beds that are absolutely lovely and exactly what I wanted. I cannot praise these professionals enough!
Native Landscaping was wonderful to work with! I would highly recommend them to anyone looking for a landscape designer who works with native plants. Kayleigh listened to all of my concerns and patiently answered all of my questions. She was very collaborative and easy to work with, and had some great suggestions for plants and flowers to incorporate into the design for my front yard project. Native also did stone work in order to match a bit of existing stone, and it looks amazing!! I have received multiple compliments from friends and neighbors, and I love my new yard design. The bees love it too - I have had tons of pollinators already :) Thank you, Kayleigh and Native!
Heard only good things about Native. We called them in April and someone even came out to provide an estimate. We knew, of course the wait would be long—we dragged our feet and called during the busiest time! No worries. That was OK by us. They told us they’d give us an estimate in a week or two. Again, totally fine. Three weeks pass. Call/email them to request an estimate. Heard back via email on May 21 they would send it in the next few days. Still no word.
UPDATE: Want to amend my review. They got back to us, apologized and explained our communication got lost in the shuffle due to the craziness of the season. They were super kind and got us back on track. Their work was phenomenal. Extremely hardworking and kind staff. 10/10 recommend!
Response from the owner · 4 months ago
Hi Julie,
We are very sorry you've had this experience and thank you for bringing it to our attention. There's no good excuse. We should have provided your quote immediately and completely understand your frustration.
We'd really appreciate the chance to talk with you and make things right but cant find your info anywhere in our system. Could your project be under a different name? We'd love to get in touch asap. If you'd please contact us at 440-667-7141 or [email protected], we'd greatly appreciate the opportunity to turn your experience around. Thank you.
Michael Dasu1 reviewiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Could not be happier with the job they did on revamping our landscaping! The services that were provided were worth every penny! From the staff that answers phone calls in the office, to the project designer and the project team everyone was incredibly friendly and knowledgeable. Look forward to working with Native in the future for future landscaping needs
Great experience working with Native and their knowledgeable and professional team. Mybyard looks lovely now.
Response from the owner · a month ago
Hi Jenita - We're so thankful for your kind review. We had a lot of fun getting to know you and working together on your project. Thank you so much for choosing Native!
Dan Rutkowski6 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Marc and his team are extremely knowledgeable on design, installation and maintenance. The job was done on time, professionally, with the utmost respect and customer service. I would recommend Native to anyone looking to support a small business that respects their customers and the environment.
Response from the owner · a month ago
Dan - We really appreciate the opportunity to work with you and bring your vision to life. It's been a pleasure and we look forward to the next! Thanks for leaving us a positive review. It really means a lot.
Dennis Stonequist5 reviewsiTotal number of Google reviews Dennis has written across all businesses on Google Maps, not just this one.
Recently had Native Landscapes do some work on the front of the house -- pulling out some ground cover and adding a few pavers so we can sit out front and enjoy our yard.
All along the way they were so easy to work with . They helped us keep the budget to a level that did not break our bank and communicated so well every step of the way. Even to the point of bringing their horticulturist to talk to us about some plantings for fall / next spring that would flourish in our different areas to plant.
Such personalized service. We felt like we got the red carpet treatment. I would recommend making Native Landscape an option if you are considering some work.
Thanks Native!
Response from the owner · 2 months ago
Dennis, thank you so much for the kind words! We really enjoyed working with you to create a space that feels right for your home, goals, and budget. Hearing that you felt like you got the “red carpet treatment” means a lot to us, and that personal, collaborative experience is exactly what we hope to provide. We’re so glad you’re enjoying the new space out front, and we’re looking forward to helping with the next round of planting when the time is right. Thanks again for trusting our team!
Ashley Compton13 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Thank you for the wonderful review, Ashley! We loved working with you and hope you and your family start to enjoy your enhancements and all the good times to come in your new backyard!
Max Resnik8 reviewsiTotal number of Google reviews Max has written across all businesses on Google Maps, not just this one.
Thanks, Max! You were a pleasure to work with. We're so happy you're pleased with the end result and thank you for the compliments regarding team and communication!
Lopez Hernandez3 reviewsiTotal number of Google reviews Lopez has written across all businesses on Google Maps, not just this one.
