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Native Pest Management

Pest control service · Miami Gardens, FL · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#38 of 141 pest control servicesPosition by Experts Score among all companies we track in this category. · better than 74%
5.0 ★★★★★ 3,978 Google reviews · 23 photos
99%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
0.9%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$122typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Native Pest Management at a glance

Google reviewers for Native Pest Management frequently praise technicians for being thorough, knowledgeable, and punctual during treatments for ants, termites, and roaches. Customers often highlight the staff's professionalism, polite communication, and ability to explain the process effectively. However, recurring criticisms involve billing issues after contract cancellations, unresolved pest problems despite multiple treatments, and poor scheduling or communication regarding appointment times.

  • Google rating: 5.0 out of 5 from 3,978 reviews (99% five-star).
  • Reviews on this page: 3,978 Google reviews (3,766 with written comments, 26 with photos).
  • Owner responses: the business replied to 99% of reviews.
  • Most recent review: October 28, 2026.
  • Service: Pest Control Service serving Miami Gardens, Florida.

Data from Google, last updated October 29, 2026.

Score profile vs other pest control services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction96Reliability95Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 96 (median 94)Reliability: 95 (median 93)Craft & service: 100 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 90)
Native Pest ManagementPest Control Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Native Pest Management: 96/100 on this factor. Category median: 94.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Native Pest Management: 95/100 on this factor. Category median: 93.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Native Pest Management: 100/100 on this factor. Category median: 98.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Native Pest Management: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Native Pest Management: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Native Pest Management: 100/100 on this factor. Category median: 90.A
100

Bar = this company · dark tick = category median.

Star ratings

3,978 Google reviews we collected

  • 5 stars3,92399%
  • 4 stars281%
  • 3 stars30%
  • 2 stars20%
  • 1 star221%

Praise vs complaints

Phrases our text analysis found in 2,500 written reviews

  • Praise3,86899%
  • Complaints321%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price14730%
  • Reasonable29560%
  • Overpriced71%
  • Not sure469%
$122-5% vs typical pest control services

Middle half of what 227 customers paid ($53–$323) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1,32434%
  • Quality & results1,06527%
  • Speed & response51013%
  • Communication50613%
  • Would recommend39910%
  • Honesty & trust662%
  • Price & value301%

What customers talk about

We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Kyle was very helpful during this treatment as we had him treat inside this time.”
    “So unprofessional.”
  • “Kyle did an excellent job taking care of our maggots we had the last couple days”
    “In my experience, the treatment simply did not work.”
  • “Warren is always quick, thorough, and professional.”
  • “Our tech Bobby did a great job, was very thorough with the examination and treatment and explained everything to expect.”
    “While I appreciate the credit, it does not make up for the poor communication, lack of follow-through, and overall customer service I experienced.”
  • “Really happy with the service and highly recommend Luis and Native Pest Management!”
    “I am extremely disappointed with this experience and would not recommend Native Pest Management based on my experience.”
  • “It’s clear that they genuinely care about their customers and take pride in their work.”
    “Scammers/crooks and negligent on top of that.”
  • “He secured our business fair and square-especially impressive since two other companies we contacted never even bothered to follow up with us after th…”
    “I asked your rep multiple times to not give me a quote that would be ripping me off as I was very nervous about being over charged.”

People customers mention

  • Control 51 reviews
  • Todd 40 reviews
  • Melissa 30 reviews
  • Glover 27 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Native Pest Management for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Emile7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Our tech Bobby did a great job, was very thorough with the examination and treatment and explained everything to expect.

Paid $200+Great priceTermite inspection
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Kyle came and was very knowledgeable and gave me some suggestions that will be helpful. Such an asset to your business!

Paid $60–80Reasonable priceHome inspection
DennisLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Ricardo is superb. Arrived exactly on time, knocked down some wasp nests and spread ant powder on several problem areas. Just what I've come to expect from Native Pest.

Paid $20–40Reasonable priceHome inspectionHornet & wasp extermination
Nympha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Jon fisher: pleasant. Explained the process. Could teach a course on it really. Very kind. Didn't act like he'd rather be somewhere else. Got all the nooks and crevices of every space. Was very patient. He asked questions to help him get a grasp on our issues with these buggers. Hope we get him every time.

Paid $200+Not sureHome inspection
Valerie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

John just finished servicing our RV and did an amazing job! Such a gentle soul! Thank you so much!

Paid $40–60Great priceSpider exterminationBug & insect exterminationAnt extermination
Carlos6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

John Fisher was fantastic he did a great job he was friendly and explained everything properly. I’m happy with my service and confident native pest control took care of my problem. No more bugs!

Paid $20–40

Photos

Customer reviews

5.0 ★★★★★ 3,978 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Daniel Arshadnia4 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I called for a last minute service outside of my regular service they sent Todd. Todd was patient through and super nice!

Response from the owner · 3 hours ago

Thank you so much for your review! We're happy to hear that you had a positive experience with our service. If there are ever any other pest control, termite control, mosquito control, rodent control or lawn care issues we can help with, please don't hesitate to call us at (954) 892-6451. Additionally, If you know anyone in need of pest control in Fort Lauderdale, FL or surrounding areas, let them know about us through Clicki! When your referred friend signs up and receives their first service, you'll receive $100 that you can withdraw directly from your Clicki account!

Anne J.3 reviewsTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dax was awesome and very informative and nice!

  • Services: Home inspection
Response from the owner · 4 hours ago

Thank you so much for your review! We're happy to hear that you had a positive experience with our service. If there are ever any other pest control, termite control, mosquito control, rodent control or lawn care issues we can help with, please don't hesitate to call us at (954) 892-6451. Additionally, If you know anyone in need of pest control in Fort Lauderdale, FL or surrounding areas, let them know about us through Clicki! When your referred friend signs up and receives their first service, you'll receive $100 that you can withdraw directly from your Clicki account!

Jose 19882 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dax was so polite and fast. Excellent worker.

Response from the owner · 3 hours ago

Thank you so much for your review! We're happy to hear that you had a positive experience with our service. If there are ever any other pest control, termite control, mosquito control, rodent control or lawn care issues we can help with, please don't hesitate to call us at (954) 892-6451. Additionally, If you know anyone in need of pest control in Fort Lauderdale, FL or surrounding areas, let them know about us through Clicki! When your referred friend signs up and receives their first service, you'll receive $100 that you can withdraw directly from your Clicki account!

Barbara Chubin8 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Luis was fantastic!! He knows his business.

Response from the owner · 5 hours ago

Thank you so much for your review! We're happy to hear that you had a positive experience with our service. If there are ever any other pest control, termite control, mosquito control, rodent control or lawn care issues we can help with, please don't hesitate to call us at (954) 892-6451. Additionally, If you know anyone in need of pest control in Fort Lauderdale, FL or surrounding areas, let them know about us through Clicki! When your referred friend signs up and receives their first service, you'll receive $100 that you can withdraw directly from your Clicki account!

Michael Wallace8 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kyle did an excellent job taking care of our maggots we had the last couple days

Response from the owner · 5 hours ago

Thank you so much for your review! We're happy to hear that you had a positive experience with our service. If there are ever any other pest control, termite control, mosquito control, rodent control or lawn care issues we can help with, please don't hesitate to call us at (954) 892-6451. Additionally, If you know anyone in need of pest control in Fort Lauderdale, FL or surrounding areas, let them know about us through Clicki! When your referred friend signs up and receives their first service, you'll receive $100 that you can withdraw directly from your Clicki account!

Sam EllinLocal Guide · 14 reviewsTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Luis the tech was very professional. Such a great job. Give him a raise!

Response from the owner · 6 hours ago

Thank you so much for your review! We're happy to hear that you had a positive experience with our service. If there are ever any other pest control, termite control, mosquito control, rodent control or lawn care issues we can help with, please don't hesitate to call us at (954) 892-6451. Additionally, If you know anyone in need of pest control in Fort Lauderdale, FL or surrounding areas, let them know about us through Clicki! When your referred friend signs up and receives their first service, you'll receive $100 that you can withdraw directly from your Clicki account!

Joan Easterday1 reviewTotal number of Google reviews Joan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dax was friendly and a true professional

Response from the owner · 7 hours ago

Thank you so much for your review! We're happy to hear that you had a positive experience with our service. If there are ever any other pest control, termite control, mosquito control, rodent control or lawn care issues we can help with, please don't hesitate to call us at (954) 892-6451. Additionally, If you know anyone in need of pest control in Fort Lauderdale, FL or surrounding areas, let them know about us through Clicki! When your referred friend signs up and receives their first service, you'll receive $100 that you can withdraw directly from your Clicki account!

Karen Peters3 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dax was efficient and friendly!

Response from the owner · 5 hours ago

Thank you so much for your review! We're happy to hear that you had a positive experience with our service. If there are ever any other pest control, termite control, mosquito control, rodent control or lawn care issues we can help with, please don't hesitate to call us at (954) 892-6451. Additionally, If you know anyone in need of pest control in Fort Lauderdale, FL or surrounding areas, let them know about us through Clicki! When your referred friend signs up and receives their first service, you'll receive $100 that you can withdraw directly from your Clicki account!

Kelly King6 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’m always happy when the Native guys come out and treat the house. Kyle was very helpful during this treatment as we had him treat inside this time. Thank you for the helpful tips, Kyle.

  • Price assessment: Great price
  • Services: General pest inspection
Response from the owner · 7 hours ago

Thank you so much for your review! We're happy to hear that you had a positive experience with our service. If there are ever any other pest control, termite control, mosquito control, rodent control or lawn care issues we can help with, please don't hesitate to call us at (954) 892-6451. Additionally, If you know anyone in need of pest control in Fort Lauderdale, FL or surrounding areas, let them know about us through Clicki! When your referred friend signs up and receives their first service, you'll receive $100 that you can withdraw directly from your Clicki account!

Kaitlyn DiSesa5 reviewsTotal number of Google reviews Kaitlyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kyle was awesome! He knew his stuff!

Response from the owner · a day ago

Thank you so much for your review! We're happy to hear that you had a positive experience with our service. If there are ever any other pest control, termite control, mosquito control, rodent control or lawn care issues we can help with, please don't hesitate to call us at (954) 892-6451. Additionally, If you know anyone in need of pest control in Fort Lauderdale, FL or surrounding areas, let them know about us through Clicki! When your referred friend signs up and receives their first service, you'll receive $100 that you can withdraw directly from your Clicki account!

Native Pest Management on Google Maps →

Business details