Customers frequently cite punctual arrivals, thorough inspections, and clear communication regarding pest removal processes for rodents, insects, and wasps. While many praise the professional demeanor and reasonable pricing that encourages long-term retention, some reviewers express dissatisfaction with specific charges. Criticisms include paying a fee for brief initial assessments that do not enter the home and incurring additional costs for follow-up visits when initial treatments fail to eliminate pests.
Google rating: 5.0 out of 5 from 451 reviews (98% five-star).
Reviews on this page: 451 Google reviews (315 with written comments, 5 with photos).
Owner responses: the business replied to 0% of reviews.
Reviews from Google, shown as published (original wording, unedited).
IB
Ingrid Brown5 reviews
★★★★★
Daniel is exceptional! My interaction with him was great, he has great customer service skills . He did his job efficiently and took care of the bee problem. Can't thank him enough. My daughters paid for this service.
I'm currently using Nutura Pest Control in an effort to remove some rodents, specifically, rats. I've learned there are specific steps required to attract a rat and we're getting closer to the capture and removal stage, even though I'm frustrated to still have this rat in my home. I have both a dog and a cat and I definitely do not want to expose them to the possible diseases carried by this rat. I just got off the phone with Austin trying to understand why this is taking so long and he shared why the process takes time.
So moving forward, I felt heard by Austin and know this will end in the next couple of weeks!!! If this ever happens again or I have a friend experiencing this issue, I'll recommend Nutura because
they know that I care about getting this resolved and so do they!!
Thank you Austin!!!!!
I've been a customer of Natura Pest Control for several years and have always been very happy with their service. You can tell that satisfied customers are very important to them. Special shout out to Dakota on my last application. Very thorough job as always.