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Nayna Alterations

Clothing alteration service · South Plainfield, NJ · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%89+61.6Reliability 31%76+23.4Experts Score= 85Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 17 clothing alterationsPosition by Experts Score among all companies we track in this category. · better than 69%
4.9 ★★★★★ 39 Google reviews · 4 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
72%reviews answered by the owner
Sep 2026latest review

Nayna Alterations at a glance

Customers frequently cite rapid turnaround times, reasonable pricing, and high-quality tailoring for various garments, including Indian clothing and formal dresses. The owner is noted for her friendly communication and willingness to accommodate short-notice requests. However, a recurring criticism in low-star reviews involves the business declining requested tailoring work after initially accepting it.

  • Google rating: 4.9 out of 5 from 39 reviews (97% five-star).
  • Reviews on this page: 39 Google reviews (33 with written comments).
  • Owner responses: the business replied to 72% of reviews.
  • Most recent review: September 16, 2026.
  • Service: Clothing Alteration serving South Plainfield, New Jersey.

Data from Google, last updated October 26, 2026.

Score profile vs other clothing alterations

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction89Reliability76Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 89 (median 83)Reliability: 76 (median 75)Momentum: 100 (median 100)
Nayna AlterationsClothing Alterations median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nayna Alterations: 89/100 on this factor. Category median: 83.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nayna Alterations: 76/100 on this factor. Category median: 75.B
76
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nayna Alterations: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 29.–
–

Bar = this company · dark tick = category median.

Star ratings

39 Google reviews we collected

  • 5 stars3897%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star13%

Praise vs complaints

Phrases our text analysis found in 33 written reviews

  • Praise73100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1723%
  • Would recommend1723%
  • Quality & results1419%
  • Speed & response1014%
  • Price & value710%
  • Communication57%
  • Honesty & trust34%

What customers talk about

We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Really nice lady with the most caring attitude and really fast service.”
  • “Highly recommend Nayna for any alterations you need, big or small.”
  • “Swung by to do some alterations on my dress, and she did a wonderful job.”
  • “Nayna Ji was so easy to work with and extremely efficient.”
  • “She makes the alterations something affordable but in a professional handmade work”
  • “She listened to all my request and completed all work with in few days.”
  • “She is very timely in her work and very reliable even to meet our emergency alteration needs.”

praise complaint · found by our text analysis, Google review wording unchanged.

What reviewers say about Nayna Alterations

From 17 detailed written reviews; every point below is quoted in at least one review.

  • Mentioned most: Quality of work (16 praise); Would recommend (13 praise); Speed (10 praise); Friendly & courteous (7 praise); Expertise (6 praise); Professionalism (2 praise); Explains clearly (2 praise).
  • Reported results: 2 exceeded expectations, 1 problem fixed.
  • Value for money: 2 said worth it.
  • Jobs reviewed: alteration (3), dress (2), blouse (2).
  • Returning customers: 2 reviewers say they used Nayna Alterations before.
👍 “Most caring attitude”
👍 “Really fast service”
👍 “Professional handmade work”

Recent reviews

Hana9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Amazing work and great experience. Nayna Ji was so easy to work with and extremely efficient. 10/10 recommend. 😊

P7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Really nice lady with the most caring attitude and really fast service. She helped me with my pants in one day. She makes the alterations something affordable but in a professional handmade work

Paulette13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nayna was so pleasant and her work is exceptional. She altered my twin girls prom dresses with short notice. I would recommend her service to everyone :) Thank you, Nayna!!

GenesisLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Swung by to do some alterations on my dress, and she did a wonderful job. Very sweet and very reasonable. Will be coming back again!

Nikkon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nayna did a great job with alterations on my scrub suits. Reasonable price and very kind.

SonalLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

INayna did great work for my all clothes alterations. Everything fit perfectly alright.. She listened to all my request and completed all work with in few days.I had to travel in a week and I do not had enough time for alterations but she listened to my request and helped me to alter all clothes.in her busy schedule…

Photos

Customer reviews

4.9 ★★★★★ 39 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Hana Aoki9 reviewsTotal number of Google reviews Hana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing work and great experience. Nayna Ji was so easy to work with and extremely efficient. 10/10 recommend. 😊

P A7 reviewsTotal number of Google reviews P has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really nice lady with the most caring attitude and really fast service. She helped me with my pants in one day. She makes the alterations something affordable but in a professional handmade work

Paulette Holmes13 reviewsTotal number of Google reviews Paulette has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nayna was so pleasant and her work is exceptional. She altered my twin girls prom dresses with short notice. I would recommend her service to everyone :) Thank you, Nayna!!

Genesis YulfoLocal Guide · 22 reviewsTotal number of Google reviews Genesis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Swung by to do some alterations on my dress, and she did a wonderful job. Very sweet and very reasonable. Will be coming back again!

Nikkon kenneth Viola2 reviewsTotal number of Google reviews Nikkon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nayna did a great job with alterations on my scrub suits. Reasonable price and very kind.

Stevie Yang2 reviewsTotal number of Google reviews Stevie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

excellent job on a tight timeline. Will definitely be returning!

Sonal PatelLocal Guide · 17 reviewsTotal number of Google reviews Sonal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

INayna did great work for my all clothes alterations. Everything fit perfectly alright.. She listened to all my request and completed all work with in few days.I had to travel in a week and I do not had enough time for alterations but she listened to my request and helped me to alter all clothes.in her busy schedule .Her expertise saved my trousers Highly recommend Nayna for any alterations you need, big or small.

Quaseria Moss10 reviewsTotal number of Google reviews Quaseria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

She altered my engagement dress and did such a beautiful job. She was so kind and easy to work with. I am so happy with how it came out. She did the alterations by hand! Please support small businesses you wont regret it.

Jennifer Romero5 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had the pleasure of working with Nayna, and she did an absolutely incredible job on my dresses and my daughter’s as well! She paid attention to every detail and made sure everything was perfect. The quality of her work is outstanding, and I couldn’t be happier with the results. Highly recommend her services..she’s a true professional!

Namrata Thaker5 reviewsTotal number of Google reviews Namrata has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice service and nice lady

Nayna Alterations on Google Maps →

Business details

  • Address: Hopkinson Ave, Piscataway, NJ 08854
  • Phone: (732) 429-5022
  • Service area: South Plainfield, NJ