Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts
Google reviewers rate Neal's CNC 4.8 out of 5 based on 26 reviews, with the owner responding to only 4 percent of feedback. Customers frequently praise the shop for custom fabrication, punctual delivery, competitive pricing, and helpful communication regarding project details. While most experiences highlight professional service and quality work, a minority of low-star reviews cite poor customer service and inaccurate representation of capabilities as recurring issues.
Data from Google, last updated October 29, 2026.
26 Google reviews we collected
Phrases our text analysis found in 19 written reviews
How often each topic comes up in the written reviews
We read 19 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did great work and were able to get it to me on schedule.”
“Rachel, Gerard, and Desiree go above and beyond to make sure all projects are completed on time and within spec.”
“Innovative, personable, very professional, creative, the works!”
“The team helped me get a rush order for a great price in no time at all.”
“They were professional, fast, outstanding quality, and great communication and collaboration.”
“Will definitely be my go-to CNC shop moving forward.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 26 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Incredible builders! Innovative, personable, very professional, creative, the works! Top notch for you!!!!!!
Super awesome people.
Neal's CNC does fantastic work! Rachel, Gerard, and Desiree go above and beyond to make sure all projects are completed on time and within spec.
Very talented machinists. They can produce almost anything.
Neal's fabricated a large plywood built in project for me and I couldn't be happier with the results. Rachel is a total pro and great to work with. Turnaround was quick and the quality is top notch. Will definitely be my go-to CNC shop moving forward.
Thank you Justin, it was lovely working with you too!
I had a bad experience. Poor customer service and communication. Do not accurately represent services and capabilities. Was speaking to Desiree fyi.
Got exactly what I wanted with no issues. Gerard is one of the nicest guys I've ever met.
Gerard and the rest of the team got me exactly what I wanted, helping with the details all the way.
They did great work and were able to get it to me on schedule.
Gerald was very pleasant to talk to. He was extremely busy, but took time time to answer questions and make cost saving suggestions...earned my business
Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts