Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate New England Animal Medical Center Primary Care 4.9 out of 5 based on 247 reviews, with the owner responding to forty-five percent of them. Clients frequently praise the staff's professionalism, punctuality, and clear communication during routine exams, vaccinations, and emergency treatments. However, some criticisms highlight high costs and a restrictive prescription policy that prevents online transfers to external pharmacies, while isolated complaints allege unprofessional behavior during sensitive procedures.
Data from Google, last updated November 3, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
247 Google reviews we collected
Phrases our text analysis found in 194 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 194 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Every person we encountered was friendly, knowledgeable, and their love for animals was tangible.”
“…CT YOUR ANIMALS AND MIS DIAGNOSE YOUR FUR FAMILY , UNTRUSTED AND VERY UNPROFESSIONAL 0 / 5 STARS ACROSS THE BOARD FOR BUSINESS AND EMPLOYEES,…”
“I highly recommend this practice if you are interested in helping you and your aging pet accommodate the issues that come with age and make informed a…”
“…MIS DIAGNOSE YOUR FUR FAMILY , UNTRUSTED AND VERY UNPROFESSIONAL 0 / 5 STARS ACROSS THE BOARD FOR BUSINESS AND EMPLOYEES,…”
“Our German Shepherd Dog is getting excellent service and treatment at NEAMC Primary Care.”
“She’s very caring and compassionate, extremely knowledgeable and explains issues extremely well and has a great personality.”
“They are fast with getting prescriptions ready too.”
“…pet accommodate the issues that come with age and make informed and affordable choices that can meet both your needs!…”
“You can really tell that they genuinely care about animals and their well-being.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired New England Animal Medical Center Primary Care for 2 kinds of job. Pick one to see what they paid and said.
My dog Bonnie was at death's door, could not even walk to the car and had to be carried, but with the expert treatment of Dr Bowlin and Dr Solomon she bounced back. She is now eating, walking, even running and swimming!
I have been with the practice for years. Dr Fournier has been my dogs primary care Doctor. She is attentive and very informative!
Every person we encountered was friendly, knowledgeable, and their love for animals was tangible. I've never been to such a great vet. We will be back with every pet we have.
I have three labs, the NEAMC crew go out if their way to help me handle the dogs in and out and during
Brought my Greater Swiss Mountain Dog for a checkup and to bring her shots up to date. Was able to book an appointment on line with my preferred vet the same afternoon! As I experienced in previous visits, after a small wait, the technician and the veterinarian were excellent with my aging pet and we were able to…
We had a good visit at ,NEAMC. The Technician and Doctor were very informative and helpful.
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 43 | — |
| Exotic animals | 3 | — |
4.9 ★★★★★ 247 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My dog Bonnie was at death's door, could not even walk to the car and had to be carried, but with the expert treatment of Dr Bowlin and Dr Solomon she bounced back. She is now eating, walking, even running and swimming!
I have been with the practice for years. Dr Fournier has been my dogs primary care Doctor. She is attentive and very informative!
Always professional and helpful.
Every person we encountered was friendly, knowledgeable, and their love for animals was tangible. I've never been to such a great vet. We will be back with every pet we have.
Pierre and Toulouse love Dr Jamie always a great visit for the fur babies
Great as always!
Thank you! We love hearing that and appreciate your continued trust.
I have three labs, the NEAMC crew go out if their way to help me handle the dogs in and out and during
Brought my Greater Swiss Mountain Dog for a checkup and to bring her shots up to date. Was able to book an appointment on line with my preferred vet the same afternoon! As I experienced in previous visits, after a small wait, the technician and the veterinarian were excellent with my aging pet and we were able to comfortably discuss her condition and options for future treatments. They go out of their way to make us both very comfortable and able to explore her issues fully! I highly recommend this practice if you are interested in helping you and your aging pet accommodate the issues that come with age and make informed and affordable choices that can meet both your needs!
Kind and swift service for our lab. Great team!
We are glad to hear that you both had a positive experience. Thank you for sharing with us! NEAMC Primary Care Team
We had a good visit at ,NEAMC. The Technician and Doctor were very informative and helpful.
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Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
