Pressure washing service · Taunton, MA · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 81 pressure washing servicesiPosition by Experts Score among all companies we track in this category. · better than 46%
5.0★★★★★287 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate New England Pressure Cleaning five out of five stars based on 287 reviews, with the owner responding to 86 percent of comments. Customers frequently cite punctuality, clear communication, and fair pricing as key aspects of the service, which includes pressure washing, roof soft cleaning, and holiday light installation. One low-star review describes an instance where a technician showed up without a scheduled appointment, used the customer's water, and damaged property items, highlighting a potential issue with appointment management.
Google rating: 5.0 out of 5 from 287 reviews (97% five-star).
Reviews on this page: 287 Google reviews (235 with written comments, 15 with photos).
Owner responses: the business replied to 86% of reviews.
Most recent review: October 14, 2026.
Service: Pressure Washing Service serving Taunton, Massachusetts.
Data from Google, last updated November 6, 2026.
Score profile vs other pressure washing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyPressure Washing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.New England Pressure Cleaning: 98/100 on this factor. Category median: 98.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.New England Pressure Cleaning: 99/100 on this factor. Category median: 98.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.New England Pressure Cleaning: 92/100 on this factor. Category median: 100.A
92
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.New England Pressure Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.New England Pressure Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.New England Pressure Cleaning: 100/100 on this factor. Category median: 86.A
100
Bar = this company · dark tick = category median.
Star ratings
287 Google reviews we collected
5.0of 5
5 stars27997%
4 stars72%
3 stars00%
2 stars00%
1 star10%
Praise vs complaints
Phrases our text analysis found in 235 written reviews
99%praise
Praise48799%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price725%
Reasonable2175%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results12626%
Staff & attitude10722%
Speed & response10020%
Would recommend6714%
Price & value459%
Communication429%
Honesty & trust41%
What customers talk about
We read 235 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Guys did a fantastic job cleaning the pool deck, walkway, and patios.”
“They took the time to move the few things I forgot too so nothing got damaged from the bleach.”
“I was met by a young man very professional and explained all the details and cost to me.”
“Booking was easy, the job started exactly on time and was thourough.”
“We will use them again in the future and would highly recommend them to anyone.”
“Absolutely DO NOT recommend for anything.”
“They were efficient, professional, and even fit us in the same week as the free estimate.”
“He explained the service I asked for included the windows which was great!”
“It was so nice to know I could trust them to do a terrific job even though we wouldn’t be at the property.”
People customers mention
Jake9 reviews
Brandon4 reviews
Rory3 reviews
Ollie3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired New England Pressure Cleaning for 5 kinds of job. Pick one to see what they paid and said.
LLinda6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Rory and Matt came out to our property today to pressure wash our house. They were very friendly and professional. They seemed to enjoy what they were doing and very good at it as well. We will use them again in the future and would highly recommend them to anyone. It was really nice to meet and speak with both…
Reasonable pricePower/pressure washing
DDebbie6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Rory and his team arrived on time. He explained the service I asked for included the windows which was great! When they were finished Rory was sure to point out a couple of small spots that were not dirty but due to discoloration or the area over the years, which I would not have even noticed so I like that he…
Great pricePower/pressure washing
RRich7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
A top to bottom professional experience. Booking was easy, the job started exactly on time and was thourough. There was no disruption to my work day during rhe cleaning. Quiet and quick. Beyond pleased with the results and overall service. You will be very happy with your decision to work with New England Pressure Cleaning.
Great priceInterior & exterior window cleaning
Ssue3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I left a message and was contacted quickly and set up a meeting for estimate. I was met by a young man very professional and explained all the details and cost to me. I scheduled the service for my moss roof and siding to be power washed. I am very pleased with the quick service and the result of the service as well! Highly recommend
CColleenLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We hired this company to clean our house, front porch, windows, and walkway. They did a fantastic job. They were professional, kind, and worked very hard on the project. There was 1 spot they needed to come back to go over again and they came back quickly to clean it. The house looks brand new now. Thank you so much New England Pressure Cleaning!
BBrett2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Ollie, Rory, and Jake did a spectacular job on our house today! Very impressed with the quality of service. They were on time, answered all my questions, and were extremely professional. Looking forward to hiring your team again!
Rory and Matt came out to our property today to pressure wash our house. They were very friendly and professional. They seemed to enjoy what they were doing and very good at it as well. We will use them again in the future and would highly recommend them to anyone. It was really nice to meet and speak with both of you today!! Thanks for a great job. Very happy. House and gutters look clean and bright!
Price assessment: Reasonable price
Services: Power/pressure washing
Response from the owner · 3 weeks ago
Thanks for the awesome review Linda! We appreciate your business this year and look forward to working together again in the future!
The NEPC Team
A
Abe Thomas1 reviewiTotal number of Google reviews Abe has written across all businesses on Google Maps, not just this one.
Rory and his team arrived on time. He explained the service I asked for included the windows which was great! When they were finished Rory was sure to point out a couple of small spots that were not dirty but due to discoloration or the area over the years, which I would not have even noticed so I like that he pointed that out to me. Over all they did a great job. 😊
Price assessment: Great price
Services: Power/pressure washing
Response from the owner · 4 weeks ago
Thank you so much for the awesome review Debbie, and your continued business through the years!
The NEPC Team
R
Rich Preservati7 reviewsiTotal number of Google reviews Rich has written across all businesses on Google Maps, not just this one.
A top to bottom professional experience. Booking was easy, the job started exactly on time and was thourough. There was no disruption to my work day during rhe cleaning. Quiet and quick. Beyond pleased with the results and overall service. You will be very happy with your decision to work with New England Pressure Cleaning.
Price assessment: Great price
Services: Interior & exterior window cleaning
Response from the owner · a month ago
Thanks for the amazing review Rich! We appreciate your businessa and look forward to working with you again in the future!
The NEPC Team
J
Jenny B5 reviewsiTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
I left a message and was contacted quickly and set up a meeting for estimate. I was met by a young man very professional and explained all the details and cost to me. I scheduled the service for my moss roof and siding to be power washed. I am very pleased with the quick service and the result of the service as well! Highly recommend
Price assessment: Reasonable price
Services: Power/pressure washing, Roof cleaning
Response from the owner · 2 months ago
Thanks for your awesome review Sue! We appreciate your business this year and look foward to working together in the future!
The NEPC Team
C
Colleen AhearnLocal Guide · 17 reviewsiTotal number of Google reviews Colleen has written across all businesses on Google Maps, not just this one.
We hired this company to clean our house, front porch, windows, and walkway. They did a fantastic job. They were professional, kind, and worked very hard on the project. There was 1 spot they needed to come back to go over again and they came back quickly to clean it. The house looks brand new now. Thank you so much New England Pressure Cleaning!
