How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%99+34.7Reliability 15%97+14.6Craft & service 20%85+17Value 10%73+7.3Momentum 8%41+3.3Track record 7%88+6.2Accountability 5%29+1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORENew Era Natural Pest Control
Better than 98% of pest control services · #1 of 52
New Era Natural Pest Control for cockroach extermination
Clear ✕All 104 Google reviews tagged “Cockroach extermination” · showing 60
Owner is super friendly and easy to work with. They really work with your schedule for all appointments and scheduling. I was having an ant problem at my house. Let me just say...I'm really really happy with the service.. the ant 🐜 issue has SIGNIFICANTLY reduced/Improved....the treatment they did work and is safe…
Fantastic service from employees that love their work and the mission ethic of the company.
We have been using New Era Pest Control for years now and they always provide excellent service! We love their non-toxic approach to pest control.
We’ve been customers of Monty and his team for many years. They provide great service and convenient scheduling. Highly recommended!
We love New Era Pest control! We haven’t seen pesty little fellas in our home since they started with us 👍🏼👍🏼 And the very few we have seen were already “on the other side” ☠️ I love that they use SAFE sprays since we have pets and children (my cat roams around with no issue). We’ve been with New Era since 2021…
I could not be happier with new era! They have helped with a roach infestation and ants! They are thorough and extremely professional! I have been using them since day 1 and have seen my twins grow in a clean happy pest free home! Thank you new era!
Great Service, guys. Thank you.
Do you have pest, pestering you? Kick those bugs out of your home by calling New Era!!! They can take care of all the your pest needs, but your mother in law is not included! They have some of the best customer service, out there!! Thank you James for your knowledge and professionalism.
They do great job , the technician do great job and great Custumer services, I recommend this companie. New Era Pest Conttol
We are extremely satisfied with New Era Pest Control’s excellent service, both at my home and my in-laws. The personnel is most pleasant and flexible when it comes to arranging appointments. Their products are odorless and very effective. We have not had any issues with pest control since we started using their…
New Era Pest Control is a great exterminator. We have not had a bug infestation in 4 years. They are reliable.
Darren is always on time, a super courteous technician I’m very pleased with the New Era Pest Control service. The owner, Monty, is definitely a people person who does not mind taking the time to answer questions you may have. He is also very good at giving advice. Thank Monty & Darren for your excellent service,
Bi-monthly service call with odorless envioronmentally friendly pest control that does not endanger humans or pets. Excellent customer service.
Thanks for always being there when i need you.
Excellent service, very professional, and detail oriented
Have been using New Era pest control for last 4+ years. Excellent service, very professional and effective. Always very responsive. Highly recommended.
Always on time and Always dead pests !!
I highly recommend this company. Most importantly, there are no signs of bugs in my house. The communication is great and my technician is professional, friendly, and punctual.
I have been using New Era for the last few years. They always show up when they say they are going to and they do a very professional job. I always recommend them to friends!
James was professional, reliable and punctual.
Thorough job and very nice!
I would recommend them any time. They are professional and on time. They call before coming to ensure you are home.
New Era is hands down the best pest control service in Miami. We have been on a maintanence plan with them now for over a year and no pest - no issues - 100% satisfied.
Kevin was great. Efficient, friendly, knowledgeable and punctual.
Always great. Perfect.
Don't bother looking anywhere else. Not only are they good at what they do they educate you along the way. We dealt with companies out there trying to up sell and provide you with services that you do not need. New Era does not do that. They will make sure you get the service that you actually need. Their products are safe the their service is top notch.
I have been a customer for a few years. The entire process is seamless, including scheduling appointments and payment. The guys are always on time, friendly, and efficient. I definitely appreciate their service and my home has less unwanted bugs. I highly recommended them!
Technician is always on time and is a professional!
The serviceman who came to my house was friendly, knowledgable and really took his time to explain everything to me and give me tips on how to prevent and deter further infestations. after just a few days I don't see any bugs. I am very happy with this service since I also know it won't hurt my pets< just the bugs!
It is a very reliable company, always on time and ready to follow any concern. This company has been with me over 7 yrs and I recommend it 100%
Great service, friendly and courteous staff and responsive to your needs !👍
Wonderful customer service. Great communication. Reliable and Professional. Highly recommend. Excellent every time! What thoughtful staff.
Overall just a great experience every time. They never fail. Incredibly personable
We have been lucky enough to use New Era Natural Pest Control for over a year in our home. They have been able to mitigate our pest problem both indoors and out. I highly recommend the team over at New Era!
ABSOLUTELY LOVE THEM!!! Monty and the team are the best and truly know their stuff! so knowledgeable and professional. I've been with them for two years with monthly services and will never use anyone else, ever!
Super professional and very accommodating. Highly recommended. These guys are amazing.
My tech is always on time, friendly and maintains excellent customer service. I'm very satisfied, Their pesticides are pet and people friendly. I haven't seen a roach since I've started. Thank you for the great value and superb service
Excellent technician - professional - courteous - knows his business - very thorough -
I've been using New Era for a few years as I choose to have natural products instead of toxic chemicals than can affect my animals over time. I've used them for regular preventive service and twice for tick infestations and their services always work great. In addition, their crew is nice, on time and courteous, a…
We have been with them for many years and only have great things to say about the service and professionalism.
We had everything ready for th gentleman. All or most appliances were cleaned and pulled back. All they need to do was put the bait and fumigate and bit. The gentleman was very quick and friendly. I believe they have resealable prices for pest problems. The company is very fast at answer questions and concerns. Thank you New Era.
I’ve been using New Era for many years. I couldn’t be happier with their service. They have kept my home bug free without the harsh chemicals. They are punctual, they check in to see if I’m having any new bug problems. The staff and technicians are amazing as well! I have referred them to my friends and family and…
I have tried many pest control companies and New Era Pest Control is by far the best and most professional company to date! I highly recommend them!
I found New Era on Nextdoor and am very happy I did. Monty took the time to walk me through the process, explain the why how and what to expect. He patiently answered all my questions without rushing. This was extremely appreciated. I received constant communication leading up to the appointment and even afterwards.…
Great natural pest control company and team to work with over the three years we've been using them. Owner and team are very knowledgeable and courteous. Highly recommend them!
This company knows how to treat its customers. When I pay for a service or product I have to feel like I'm getting my money's worth and I'm treated right, otherwise you never see me or my money again. New Era Pest Control is a wonderful, professional company, I know I'm getting my money's worth with these guys. I've…
Always courteous and professional.
I was extremely pleased with the results I got after the first service. My technician was very professional and courteous. He explained everything that he was doing and assured me that if I had any problems they would gladly return at no cost to resolve the issue. I would strongly recommend this company for anyone…
These guys are absolutely amazing.... Their services succeeds excellence!!!!! I would recommend to ANYONE in need of reliable consistent service. Thank you, 7 years and continuing strong!! 💪 💪
New Era Pest Control is great: friendly, on time, all natural. Highly recommend!
Monty was very responsive, professional, and very supportive. We are very happy with the service we received! They are transitioning out of the Broward county area and although they are unable to service our home any longer, he made the transition to another company great. He so graciously referred me to a reputable…
I had a roach issue at one of my business locations about a year ago and The team at New Era is top notch, Monty put together a plan and Darren and Kevin both executed that plan. They currently service all of businesses and my home. I could not be happier with the service I am provided, they communicate appointment…
Superior service every visit! All technicians are professional/friendly and have always provided great service for our home.
Great service! I used New Era a few years ago when we first moved into our house. I noticed we had some large roaches outside that were probably coming from the crawlspace under the house. I also saw a few indoors as well. They sprayed inside (no smell) and dusted the crawlspace and since then, we haven't had any creepy crawlies. Highly recommend.
New Era Pest Control is the best! They did a very good job and the service was great. Monty has been very helpful and His Staff are very courteous & professional. I can recommend their service to my friends and anyone.👍
Kid friendly and effective. Trustworthy, no chemical service.
Monty, Kevin and the entire New Era Pest Control are beyond AMAZING! Highly recommended!!!
New Era has been coming to our house for a preventative spray every month or every other month for almost 4 years now. They're always on time (sometimes early), friendly and professional. Once we had an issue with German cockroaches - which I guess is a different issue than regular American cockroaches - so we got…
From start to finish the process has been seamless! The New Era exterminator was thorough, answered all of my questions, was friendly and professional. We have a toddler and cats, so it gives me peace of mind to know that they use clean, lower toxicity products to get the job done! We haven’t seen an ant for weeks…
I have been a homeowner in Miami for five years and Monty and his team are literally the best. His service team is friendly, knowledgeable and extra detailed. They are always on time and the prices are affordable! We recommend New Era Pest Control every chance we get! Thanks Monty for keeping our home naturally pest free.
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Blue = New, grey = pest control services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%99+34.7Reliability 15%97+14.6Craft & service 20%85+17Value 10%73+7.3Momentum 8%41+3.3Track record 7%88+6.2Accountability 5%29+1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
