How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%99+34.7Reliability 15%97+14.6Craft & service 20%85+17Value 10%73+7.3Momentum 8%41+3.3Track record 7%88+6.2Accountability 5%29+1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORENew Era Natural Pest Control
Better than 98% of pest control services · #1 of 52
New Era Natural Pest Control for general pest inspection
Clear ✕All 68 Google reviews tagged “General pest inspection”
I have been using New Era Natural Pest Control since they were one of the first to offer natural pest treatments. The owner is extremely knowledgeable and responsive regarding any issues, and the technicians are courteous and polite. They always ask if there are any issues they need to address before they start…
They are amazing! We have been using this company for years and they are 💯 reliable. I would for sure recommend this company if you are looking for a dedicated, well serviced treatment for your home.
I have been using them for over 10 years! They are reliable, professional, and experienced. A must-use company!
Owner is super friendly and easy to work with. They really work with your schedule for all appointments and scheduling. I was having an ant problem at my house. Let me just say...I'm really really happy with the service.. the ant 🐜 issue has SIGNIFICANTLY reduced/Improved....the treatment they did work and is safe…
Fantastic service from employees that love their work and the mission ethic of the company.
I Always have a great experience each time next era comes out and absolutely love that there aren't any strong toxins in the home. They’re always available to help and offer guidance at any time.
New Era is always on time and their staff are very diligent. I highly recommend!
Monty was very professional and polite. His sons showed up to complete the inspection and service. They were just as professional and courteous as their father. After just a couple of days insects are pretty much nonexistent inside. I'm very happy with their work.
Great service. Professional.
Very happy with the service and results, I highly recommend.
Excellent Service, Great Product and Pet Friendly. Highly recommended!!! I’ve been using them for close to 10 years now.
Do you have pest, pestering you? Kick those bugs out of your home by calling New Era!!! They can take care of all the your pest needs, but your mother in law is not included! They have some of the best customer service, out there!! Thank you James for your knowledge and professionalism.
Great job ,excellent , 100 percent recommended
They do great job , the technician do great job and great Custumer services, I recommend this companie. New Era Pest Conttol
Excellent experience! fast, friendly, and effective. They took care of the issue right away. Highly recommend!
I’ve been a customer of New Era Pest Control for some time now and it’s one of the best decisions I’ve ever made . They are so professional and personable. So efficient, knowledgeable, thorough , and accommodating . Monty and James are so friendly you feel like you’ve known them for years. Great people and great company. Highly recommend.
Since I started using New Era Natural Pest Control I have not seen a single living insect or bug inside the house. And they have drastically been reduced outside as well. Added benefit that they use natural and safe products. No harm to kids…my tortoise…and many other pets that I’ve had since I’ve been using them.…
The most professional and knowledgeable people work for this company. Family owned and you feel the heart and soul they put into the work they do. James is knowledgeable and friendly. The products they use are pet and kid safe, which is why I reached out to them. So glad we found them! Would highly recommend.
New Era services all my family. We had an ant problem and New Era was able to take care of it. James is great! Thank you.
We are extremely satisfied with New Era Pest Control’s excellent service, both at my home and my in-laws. The personnel is most pleasant and flexible when it comes to arranging appointments. Their products are odorless and very effective. We have not had any issues with pest control since we started using their…
New Era Pest Control is a great exterminator. We have not had a bug infestation in 4 years. They are reliable.
This company is super! We've been with them for many years now and they are consistent, accommodating, super helpful and knowledgeable, and just on point!
Fantastic company .. dependable reliable and super easy smooth transaction .. taking care of our pesty problems .. James Dean is awesome !! Thank you!
Our regularly scheduled service is always done on schedule. I believe it’s very much needed, keeping critters in check. Shout out to Darren (thx as always for your great service and friendship).
Very professional and on time. FYI, the night after the service was conducted, I checked the area that small roaches were found by the cat litter and floor boards and I discovered three tiny small roaches running around. Two hours later, I found four small roaches along the floor boards. One the next day, I did not…
You guys always go above and beyond to service our home.
I love this company! Nice, helpful people. Hardly ever see an unwanted critter
Always on time and Always dead pests !!
Thorough job and very nice!
I would recommend them any time. They are professional and on time. They call before coming to ensure you are home.
New Era is hands down the best pest control service in Miami. We have been on a maintanence plan with them now for over a year and no pest - no issues - 100% satisfied.
Awesome service all around! I recommend highly. Always punctual ans very friendly. No more critters in my house
Always great. Perfect.
Technician is always on time and is a professional!
Wonderful customer service. Great communication. Reliable and Professional. Highly recommend. Excellent every time! What thoughtful staff.
New Era Pest Control is a very professional, helpful, responsive and friendly company. I have no hesitation recommending them!
Overall just a great experience every time. They never fail. Incredibly personable
We have been lucky enough to use New Era Natural Pest Control for over a year in our home. They have been able to mitigate our pest problem both indoors and out. I highly recommend the team over at New Era!
I work from home so I always appreciate that they show up on time and they have expert advice if I ever have questions/issues.
Super professional and very accommodating. Highly recommended. These guys are amazing.
My tech is always on time, friendly and maintains excellent customer service. I'm very satisfied, Their pesticides are pet and people friendly. I haven't seen a roach since I've started. Thank you for the great value and superb service
We have been using New Era Natural Pest Control services for many years and are very satisfied with the results. The Alayeto Family
Team is very professional, always inquire if any issues occurring with pests and take action if any issues are addressed. Also, very punctual and accommodating with service times. Monty is easily accessible regarding service. They’re great, highly recommend to use as your pest control.
I've been using New Era for a few years as I choose to have natural products instead of toxic chemicals than can affect my animals over time. I've used them for regular preventive service and twice for tick infestations and their services always work great. In addition, their crew is nice, on time and courteous, a…
Excellent in every way! Responsive, organized, professional, timely, EFFECTIVE, personable. Highly recommend.
We had everything ready for th gentleman. All or most appliances were cleaned and pulled back. All they need to do was put the bait and fumigate and bit. The gentleman was very quick and friendly. I believe they have resealable prices for pest problems. The company is very fast at answer questions and concerns. Thank you New Era.
I’ve been using New Era for many years. I couldn’t be happier with their service. They have kept my home bug free without the harsh chemicals. They are punctual, they check in to see if I’m having any new bug problems. The staff and technicians are amazing as well! I have referred them to my friends and family and…
I've been using pest control services for years in my home. The previous company I was with no longer serviced my area. I found New Era by Google and automatically attracted to the company. I called for an appointment and spoke on the phone with the owner for about half an hour. Very informative, professional and…
I have been using New Era for 7 years! They did a great job at my office so I brought them to my house as well. Always responsive and professional.
Great natural pest control company and team to work with over the three years we've been using them. Owner and team are very knowledgeable and courteous. Highly recommend them!
Always great service! We have been using them for 9 years now and have been very happy!
These guys are absolutely amazing.... Their services succeeds excellence!!!!! I would recommend to ANYONE in need of reliable consistent service. Thank you, 7 years and continuing strong!! 💪 💪
The New Era team is highly professional and provides great service. We have been using for more than a year at our home and highly recommend them.
Superior service every visit! All technicians are professional/friendly and have always provided great service for our home.
Kid friendly and effective. Trustworthy, no chemical service.
Great small business, very personable, knowledgeable, professional and efficient. I had carpenter ants setup residence outside of my house. Definitely received an education on how they act and how to address the issue during my initial call. Darren came out and found the nest immediately. Sprayed my exterior,…
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vs category
Blue = New, grey = pest control services average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%99+34.7Reliability 15%97+14.6Craft & service 20%85+17Value 10%73+7.3Momentum 8%41+3.3Track record 7%88+6.2Accountability 5%29+1.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
