Google reviewers rate New Horizon Academy 4.8 out of 5 stars based on 43 reviews, with the owner responding to all comments. Parents frequently praise the facility’s cleanliness, secure environment, and consistent staff who maintain low turnover. Communication is highlighted as a strength, particularly through the detailed mobile app and daily updates. The curriculum is described as engaging and effective for school readiness. One low-star review cited hygiene concerns regarding inadequate cleaning of children, leading to the child's removal for safety reasons.
Google rating: 4.8 out of 5 from 43 reviews (95% five-star).
Reviews on this page: 43 Google reviews (39 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 7, 2026.
Service: Preschool serving Eden Prairie, Minnesota.
Data from Google, last updated October 25, 2026.
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Customer reviews
4.8
★★★★★
43 reviews on Google
5★41
4★0
3★0
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
SW
Sheila Watercott3 reviews
★★★★★
I often do drop off and pick up of my grandson in the toddler room. He loves being at daycare with his new friends and great staff! All of the staff and the environment are so welcoming and friendly! It has been the perfect daycare for him.
We're so pleased to hear that your grandson enjoys his time with us, Sheila! At New Horizon Academy, we strive to create a nurturing environment, and it's great to know that our staff and atmosphere have been welcoming for your family. Thank you for your feedback!
My son has been so happy here Ms Kelly has been so sweet to him and very informative about his day everyday, all the staff are so welcoming and helpful
Candice, we're delighted to know your son is happy at New Horizon Academy. It's wonderful to hear that Ms. Kelly and our staff have been informative and welcoming. Thank you for your feedback, and we look forward to continuing to support your family!
Thank you, Natalie, for your kind words! We're thrilled to hear that our team at New Horizon Academy has been a part of your children's growth. We appreciate your trust in our nurturing environment. Best wishes!
Wonderful experience at our New Horizons location. All of the teachers we A+. Nikki took over the operation has been an awesome leader. Kryslyn Is an emerging leader, lucky to have her. Chefs kiss to Sarah as my daughter raves about her cooking. The classroom teachers like Mr. Brayden and Ms. Molly are professional and caring. There dedication does not go unnoticed. Thanks for a great 4 years. Austin’s Dad - Matt
Matthew, we're so happy to hear about your wonderful experience at New Horizon Academy. It's fantastic that Nikki, Kryslyn, and the team, including Sarah, Mr. Brayden, and Ms. Molly, have been such a positive influence. Thank you for choosing us for the past four years!
Thank you, Chloe, for your wonderful review! We're thrilled to hear that you see our center as a paradise for early education. At New Horizon Academy, we strive to create a nurturing and enriching environment for all children. We appreciate your feedback and look forward to continuing to support your child's learning journey.
Sent three kids there. Would send more if I had any!
Services: Educational services
Response from the owner · 11 months ago
Thank you, Jacob, for your wonderful review! We're thrilled to hear that you've had such a positive experience with New Horizon Academy. It's a joy to be part of your family's early education journey. We appreciate your trust and support!
Thank you so much for your wonderful feedback, Nicholas! We're thrilled to hear that your son is enjoying his time at New Horizon Academy. It's our pleasure to be a part of his learning journey. If you have any more feedback, feel free to share it with our school directors.
Our kids have attended this NHA for about 3.5 years. Through multiple age-level rooms and teachers. The staff has consistently provided great care and support for our kids' development. It's almost impossible to get my 4 yr old daughter out of the building at night...she has to stop and say bye/give hugs/ask a million questions to all her old teachers in the different classrooms. And they are all so patient, kind, and caring towards her.
Response from the owner · a year ago
Thank you so much for your wonderful feedback, Brandon! We're thrilled to hear about your positive experience at our New Horizon Academy location and how much your daughter enjoys her time with us. It's heartwarming to know that our staff's care and support have made such a lasting impact on your family. We appreciate your trust in us for the past 3.5 years and look forward to continuing to support your children's early education journey. If you have any more feedback, please feel free to share it with our school directors.
Awesome place!! Love having our daughter go there!!
Response from the owner · a year ago
Thank you so much, Kyle! We're thrilled to hear that you love having your daughter at our Eden Prairie early education center. Your positive feedback means a lot to us. If you have any more thoughts or suggestions, feel free to share them with our school directors.
The New Horizon team has been so good to our family over the last 6+ years. We'd be lost without them. They've been there for us through good and bad, always supporting our family. 💕
Response from the owner · a year ago
Thank you so much, Amanda! We're thrilled to hear that the New Horizon Academy team has been a supportive part of your family's journey over the years. Your kind words about our early education and infant care mean the world to us. We truly appreciate your feedback and look forward to continuing to support your family. If you have any more thoughts to share, please feel free to reach out to your school director.
