Christine1 reviewTotal number of Google reviews Christine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest bunch of people I've ever had
New Jersey Health & Performance Institute
4.9 ★★★★★ 345 Google reviews · 22 photos
98%five-star reviews
56%reviews answered by the owner
Nov 2026latest review
New Jersey Health & Performance Institute at a glance
Google reviewers rate the practice 4.9 out of 5 based on 345 reviews, frequently praising the staff's friendliness, punctuality, and clear communication regarding chiropractic, physical therapy, and acupuncture treatments. Many patients report significant relief from back, neck, and shoulder pain after receiving thorough assessments and personalized care plans. However, several one-star reviews criticize the front desk for rude interactions and describe billing disputes involving incorrect copayments, alleged insurance fraud, and short appointment durations that left some patients feeling rushed and dissatisfied with the value received.
- Google rating: 4.9 out of 5 from 345 reviews (98% five-star).
- Reviews on this page: 345 Google reviews (295 with written comments, 2 with photos).
- Owner responses: the business replied to 56% of reviews.
- Most recent review: November 3, 2026.
- Service: Occupational Therapy Clinic serving New Brunswick, New Jersey.
Data from Google, last updated November 10, 2026.
Star ratings
345 Google reviews we collected
- 5 stars33898%
- 4 stars21%
- 3 stars00%
- 2 stars00%
- 1 star51%
Praise vs complaints
Phrases our text analysis found in 295 written reviews
- Praise36497%
- Complaints133%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude15742%
- Would recommend11430%
- Quality & results4011%
- Speed & response277%
- Communication185%
- Honesty & trust164%
- Price & value51%
What customers talk about
We read 295 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Amazing place overall, everyone is super friendly and i fell so much better after being treated by Dr.”
“For any one going to PT I would recommend Health & Performance.”
“Stay away from them.”
“The chiropractor did a thorough assessment and explained everything clearly before adjusting me.”
“Horrible and bad manners, the way they were asking questions was very insulting.”
“Dr Bornstein is wonderful always helps my neck and back discomfort immediately!”
“He took his time and explained everything he was doing to my body/lower back area and I actually felt better leaving his office.”
“The entire experience is professional, welcoming, and genuinely focused on helping you feel better.”
“They are kind, and treat him with a great deal of care and respect.”
People customers mention
- Bornstein 72 reviews
- Toto 57 reviews
- Chiropractic 23 reviews
- Jake 14 reviews
- Yonah 13 reviews
- Jared 10 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 345 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Jaime Montoya ayalaLocal Guide · 14 reviewsTotal number of Google reviews Jaime has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat staff ,amazing work! Helps me out with my back pain
NawalLocal Guide · 12 reviewsTotal number of Google reviews Nawal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey need to change their front desk staff. Horrible and bad manners, the way they were asking questions was very insulting. Not sure if they are racist or just ill-mannered but not a good first image
Response from the owner · 6 days ago
Hey Nawal, we don't have a record of you at our office. Look at our reviews, you definitely have the wrong office.
Jen DLocal Guide · 18 reviewsTotal number of Google reviews Jen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr Bornstein is wonderful always helps my neck and back discomfort immediately! Nida who does accupuncture is the best as well! Staff is also so helpful and friendly. Highly recommend! 👏👍
Response from the owner · 4 months ago
Thanks Jen !
Steve HollanderLocal Guide · 21 reviewsTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery fast exam and NOT full body. He ghosts you and is in a rush. I had physical therapy one time and visited a total of 2 times and he billed Medicare numerous times I wasn't there for physical therapy and chiropractic. Definitely fraud and I reported it to Medicare and the police. Choose another chiropractor.
Destiny Mercado5 reviewsTotal number of Google reviews Destiny has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing place overall, everyone is super friendly and i fell so much better after being treated by Dr.Bornstein.
Michael Loiacono12 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleA very knowledgeable Chiropractor who takes the time to find the issue. Dr. Jared is fantastic
Rich Peer9 reviewsTotal number of Google reviews Rich has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr. Bornstein, Dr. A , Yonah and the rest of the staff are wonderful! They are professional, helpful and friendly. They have helped my family and I tremendously with our chiropractor and physical therapy needs for the past six years. Thank you New Jersey Health and Performance Institute!
Roger Wait9 reviewsTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleStaff is very friendly. The 2 young ladies at the front desk are Aces. And Dr Jared B. Knows is stuff. Fixed me right up
Response from the owner · 4 months ago
Hey Roger thank you so much for your review !
yvette kLocal Guide · 16 reviewsTotal number of Google reviews yvette has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI come in monthly for an adjustment. Always a good experience!
Business details
- Address: 317 Rues Ln #100, East Brunswick, NJ 08816
- Phone: (732) 390-8255
- Website: njhealthperformance.com
- Service area: New Brunswick, NJ