Customers consistently praise the company for its responsive communication, fair pricing, and punctual installation of custom railings and fences. Reviewers highlight the high quality of the craftsmanship and the ease of the quoting process, noting that projects are often completed ahead of schedule. With a 4.9 rating from 55 reviews, there are no recurring criticisms in the provided excerpts, though the owner replied to only 2% of the feedback.
Google rating: 4.9 out of 5 from 55 reviews (98% five-star).
Reviews on this page: 55 Google reviews (53 with written comments, 22 with photos).
Owner responses: the business replied to 2% of reviews.
Most recent review: November 2, 2026.
Service: Railing Contractor serving Hackensack, New Jersey.
Data from Google, last updated November 3, 2026.
Star ratings
55 Google reviews we collected
4.9of 5
5 stars5498%
4 stars00%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 53 written reviews
99%praise
Praise12799%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend2822%
Quality & results2620%
Speed & response2217%
Staff & attitude2016%
Price & value1613%
Communication129%
Honesty & trust43%
What customers talk about
We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I would definitely recommend New Jersey Railing Works to everyone.”
“Tony did a great job with my railing, beautiful and quality !”
“Tony was very responsive to our timely need for railings, our insurance had issue to the property without them.”
“Tony was great to work with - courteous, responsive, fast, and reliable.”
“He was very fair with his pricing on a new set of railings for my deck.”
“Tony was quick and easy to work with, his worker did an incredible job by himself and there was nothing to clean up afterwards and the price was less…”
“Owner Tony and his team custom-design each railing and provide fast, reliable service.”
People customers mention
Tony12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Tony the owner is a fantastic guy that being said his work is perfect and he understands the world of construction and postponing. A true gentleman in a world of cons. I wasn't living in my home yest and had a family emergency after my friend's left for the day painting band trimming Tony stayed 3 more hours to finish . He cleaned up locked up the house and was off. I don't usually recommend people that are not my own gits but Tony is the man for the job. Look no further for all your railing needs. Again I rarely do this but Tony deserves 10 stars.
O
Omar Ibrahim11 reviewsiTotal number of Google reviews Omar has written across all businesses on Google Maps, not just this one.
Tony and the crew were great. I had existing fence that needed to be reinstalled along with new sections. Tony matched the materials exactly and his team did a great job installing everything and cleaning up. I have already recommended him to my friends. Fair pricing and the guys really worked hard.
B
Barbara Chickey8 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
New Jersey Railing Works you ROCK!!!
This was the easiest and fastest project we have ever done to our home. I spoke to Tony the owner on Wednesday sent a few pictures of my house and the ideas I had. He advised me that the railing I was looking at was wood and the upkeep would have been a lot of work being the front steps are in direct sunlight all day. He sent me his idea of a brown and black railing that was aluminum and vinyl and no maintenance. I loved the look, we sent a few measurements and that same night I had a price of materials and labor, the next day he came to measure and Friday morning one of his workers were here already installing it. By early Friday afternoon the job was finished. Love Love Love the way it turned out, I have already received many compliments from my neighbors. From an old gold outdated unsafe railing to brown and black gorgeous and safe I couldn’t be happier. Tony was quick and easy to work with, his worker did an incredible job by himself and there was nothing to clean up afterwards and the price was less than I had expected. I would definitely recommend New Jersey Railing Works to everyone. Now I just need to pick out shrubs I can’t imagine this next part going as smoothly and quickly as the railings did!!!!
Before and after pictutes without shrubs yet. WOW!!! What a difference
C
Cameron Mccarthy5 reviewsiTotal number of Google reviews Cameron has written across all businesses on Google Maps, not just this one.
Amazing service, quick turnaround with very neat and precise design. They delivered exactly what i had in mind, the front entrance railings look absolutely stunning I highly recommend NJ Railing Works!
K
Kevin FullemanLocal Guide · 18 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Highly recommend tony came to my house when he told me he would. He was very thorough with everything he accomplished everything he promised! He was very fair with his pricing on a new set of railings for my deck. Highly recommended and will definitely use him for more of my projects
