Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
Customers frequently highlight the firm's expertise in business accounting, tax planning, and CFO services, noting that staff members communicate complex financial concepts clearly and patiently. Reviewers also praise the team's responsiveness, professional demeanor, and thorough approach to minimizing tax liabilities. However, two negative reviews describe a pattern of communication difficulties and unaddressed concerns over several months, contrasting with the generally positive feedback regarding accessibility and service quality.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
12 Google reviews we collected
Phrases our text analysis found in 11 written reviews
How often each topic comes up in the written reviews
We read 11 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very informative and helpful in navigating the tax world.”
“Adam has consistently been readily accessible, responds quickly, and uses clear language to help me understand what I need to do to structure my busin…”
“I know absolutely nothing about accounting and he explains it until I understand it.”
“Highly recommend!”
“Great work and amazing intentionality with serving their clients”
“I was referred by someone I trust and was hopeful of a good business relationship.”
praise complaint · found by our text analysis, Google review wording unchanged.
Adam and his team are amazing! Great work and amazing intentionality with serving their clients
Adam with Neway Financial is a wealth of knowledge when it comes to business accounting and planning. The safeguards that he places in your business plans will act as financial insurance for years to come.
Adam, knows his stuff! Very informative and helpful in navigating the tax world. Highly recommend!
Great business to look at all of your options when doing your taxes. No stone un turned when it comes keeping your money in your pocket.
Thank you Adam Wayne for providing me with an informative and eye opening tax consultation. What I appreciate most is your patience with all of my questions. You made sure that I left the meeting with an understanding of concrete action steps that I need to take to improve my tax liability for 2022. Your professionalism and expertise were refreshing.
I began working with Adam and Neway a few months ago and have already learned so much about how to healthily operate my business finances. Adam has consistently been readily accessible, responds quickly, and uses clear language to help me understand what I need to do to structure my business finances. He also offers…
4.8 ★★★★★ 12 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Adam and his team are amazing! Great work and amazing intentionality with serving their clients
Adam with Neway Financial is a wealth of knowledge when it comes to business accounting and planning. The safeguards that he places in your business plans will act as financial insurance for years to come.
Thank you Eric
Adam, knows his stuff! Very informative and helpful in navigating the tax world. Highly recommend!
Thank you Matt
Great business to look at all of your options when doing your taxes. No stone un turned when it comes keeping your money in your pocket.
Thank you for the review
Thank you Adam Wayne for providing me with an informative and eye opening tax consultation. What I appreciate most is your patience with all of my questions. You made sure that I left the meeting with an understanding of concrete action steps that I need to take to improve my tax liability for 2022. Your professionalism and expertise were refreshing.
Thank you for the review. It was a pleasure speaking with you.
I feel saddened to have to leave this review, as I did start off to have a positive and very helpful relationship with Adam and his accounting services but I am not able to say so at this time. I was referred by someone I trust and was hopeful of a good business relationship. I have over the last 5 months had difficulty with communication and even after sharing concerns and constantly reminding of the same inquiries or questions that were urgent, they went unresolved month to month. I felt like there was no follow-through with promises. I was understanding as things do get busy but even after asking Adam for solutions moving forward, as I acknowledged our work/business models might differ in terms of what I need as a client, asked what he suggested and if there was a need for revision of contract (as I hoped to continue on as a client) I was reassured everything was okay and would be receiving a response that same day to all my inquires. It took Adam 7 days to respond to my time sensitive questions from the past months with a brief bullet point email. I have not been able to get a hold of Adam ever since as he forgot to add an attachment to said email. I have communicated my decision to no longer be a client and still have not even had the courtesy of an exit interview or any response for that matter! I am feeling neglected and very disappointed as I just want to move forward and don't have full access to my bookkeeping software. I am not sure what might be going on I do wish the best to the company but I can´t work this disorganized and hate to feel this distrust. I would appreciate SOME type of communication Adam so I can move on. Thank you
I began working with Adam and Neway a few months ago and have already learned so much about how to healthily operate my business finances. Adam has consistently been readily accessible, responds quickly, and uses clear language to help me understand what I need to do to structure my business finances. He also offers other useful financial resources and referrals such as financial planning and advising. I look forward to observing my business growth over the next several months with the help of Neway.
Thank you Jasmynn!
Adam Wayne is a fantastic CPA, truly one of the best out there! He is highly knowledgeable, professional, and responsive. As a new business owner, Adam has provided me with instrumental guidance not only when it comes to accounting, but also CFO-type services for my company. He has also advised me on the Profit First model, which has been exceptionally helpful. Whenever I have a question for him he gets right back to me. If you're looking for an accountant and/or financial advice for your business definitely reach out to him, you'll be thankful you did!
Thank you Rebecca! It is a pleasure working with you and seeing your business grow.
I will admit, tax season is not the most exciting time for me, but it is great when you find an income tax professional that makes the process easy and comfortable for you. Neway Financial has the best customer service, quickest turnaround, and they are very knowledgeable about the latest tax laws and adjustments. Yes, you can always file your taxes yourself, but it’s much easier having a team of professionals do the work for you. I’ll be a customer for a long time to come.
Thank you for the kind words
Adam is very informative, patient, and responsive. I know absolutely nothing about accounting and he explains it until I understand it. He is also very professional and kind. I recommend him to all of my colleagues. Thank you Adam!
Thank you
Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
