Customers frequently highlight the punctuality, thoroughness, and clear communication provided by technicians during pest control and termite inspections. The company maintains a 4.9 rating from 518 reviews, with the owner responding to all feedback. However, low-star comments cite specific issues with missed appointments, delayed quotes, and instances where pest problems persisted after service.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Neil was so helpful in explaining the process and additional options. Very personable and efficient.
Thanks, Jennifer! We’re glad Neil was helpful in explaining the process and options, and that you found him personable and efficient. We appreciate your support!
Very prompt, courteous, personable and professional.
Thanks, Daniel! We’re glad our prompt, courteous, personable, and professional service stood out. We appreciate your kind words.
Excellent service-
Thanks, Sara! We’re glad you had excellent service at Newport Exterminating. We appreciate your support!
Thanks for the great job!
Thanks, Ta! We’re glad you were happy with our service and appreciate your kind words.
Connie is a sales rep who is extremely knowledgeable about all the services Newport Exterminator offers. I can always rely on Connie to follow through on estimating proposals, educate my clients about the service in question, and schedule service.
Thank you, Gregory! We’re glad Connie’s knowledge and follow-through help your clients with estimates, service education, and scheduling. We appreciate your trust.
Ronny was terrific- arrived when promised and safely removed multiple wasp nests in minutes from the 2nd floor eaves. Fast, thorough and professional!
Thanks, James! We’re glad Ronny was prompt, safe, and thorough removing the wasp nests. We appreciate your kind words and your business!
Dylan came to our home to do a termite inspection. Period. He gave us a lot of information.Armando came out to our home and spot treated for termites. He explained the process very well. He was very professional and thorough.
Thank you, June! We’re glad Dylan and Armando provided thorough, professional termite service and clear explanations. We appreciate your kind words!
Newport Exterminating came to my rental house on Balboa Island to take care of the ant problem. Ronnie the tech did a great job. Very thorough. Thanks
Thanks for sharing! We’re glad Ronnie provided thorough ant treatment at your Balboa Island rental. We appreciate your kind words!
Professional. Fast service!
Thank you, Paula! We’re glad you found our service professional and fast. We appreciate your support!
Absolutely incompetent, shows up and leaves without talking to anybody
We're sorry to hear about your experience, Mason. We value your feedback and are committed to improving our communication and service. Thank you.