Customers frequently cite same-day availability, clear communication, and professional workmanship for services like generator installation, panel upgrades, and outlet repairs. Recurring themes include prompt scheduling, detailed explanations, and transparent pricing. However, lower-rated reviews criticize high costs for simple tasks and delays in addressing failed inspections or warranty issues.
Google rating: 4.9 out of 5 from 157 reviews (96% five-star).
Reviews on this page: 157 Google reviews (147 with written comments, 10 with photos).
Owner responses: the business replied to 76% of reviews.
Most recent review: October 23, 2026.
Service: Electrician serving Ann Arbor, Michigan.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
157 reviews on Google
5★151
4★2
3★1
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 147 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“So confident, so professional willing to do whatever is necessary.”
“Next Gen Electric was professional, thorough, and very helpful.”
“This guy knows the work he did was careless and poor quality, hence why he never made the call to pull the permit.”
“They got a guy out same day, just a few hours later and he worked past dark to get me taken care of.”
“I would recommended Next Gen Electric for any of your electrical needs or desires!”
“Avoid at all costs!”
“They are worth every penny and I would recommend them to all my friends and neighbors.”
“” While that is true, I now have an oversized cable that I was 100% overcharged for, and if a power surge were to occur, I run the risk of the unit be…”
“Shootout to Nathan and Glenn for the good communication and stellar work.”
“I would definitely recommend this company to anyone needing a reliable electrician!”
“But avoid theses scammers.”
People customers mention
Nathan24 reviews
Paul8 reviews
Matt8 reviews
Glenn5 reviews
Anthony4 reviews
Nate4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Jobs customers hired them for— from Google's service tags and the review text
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Yeng XiongLocal Guide · 7 reviewsiTotal number of Google reviews Yeng has written across all businesses on Google Maps, not just this one.
They did the job not complaining about it. But avoid theses scammers. They could of got the job done the same day. Instead schedule it the next day and charge even more. I get it times are tough out there but this was no way to go. 1200 to change out an outlet. I’m very disappointed in these guys. Aaron, Paul, and Matt. Smh.
Price assessment: Overpriced
Price: $1,000–1,500
Services: Electrical parts assembly
Dakota Preuss6 reviewsiTotal number of Google reviews Dakota has written across all businesses on Google Maps, not just this one.
Needed my power lines reattached. They got a guy out same day, just a few hours later and he worked past dark to get me taken care of. Next-Gen is legit. Shootout to Nathan and Glenn for the good communication and stellar work. Keep it up fellas! 💪
Needed 2 fuse boxes replaced, upgraded meter and grounded. Called Next Gen and Nathan was out same day. Easy to talk to and understand what’s going on. His crew came out, Paul, Anthony and Glenn. Really nice guys. Paul got stung in mouth by a bee and just kept working. They even offered us some of their lunch they ordered. Cleaned up after them selves, just a awesome job.
Very happy with their work.
We have friends, other contractors and inspectors coming out and they all comment on what a good job was done with the electrical.
Highly recommend these guys…..
A. BogedainLocal Guide · 18 reviewsiTotal number of Google reviews A. has written across all businesses on Google Maps, not just this one.
I highly recommend Next Gen Electric! They came out to my home on short notice to inspect two non-working electrical outlets that resulted from damage that occurred during basement drying/mitigation work by another company.
The other company had to cut into my drywall to address the water damage, and in the process, an electrical wire was cut. Unfortunately, they refused to take responsibility for the damage, leaving me needing to have the electrical issue independently inspected.
Next Gen Electric was professional, thorough, and very helpful. They inspected the wiring, checked the affected outlets, explained what they found, and provided me with a written report documenting their findings. I truly appreciated their willingness to come out on short notice and help me get some clarity on what happened.
Thank you, Next Gen Electric, for your professionalism, prompt response, and excellent service. I would definitely recommend this company to anyone needing a reliable electrician!
Price: $1–500
Response time: 0–1 hr
Nicx77710 reviewsiTotal number of Google reviews Nicx777 has written across all businesses on Google Maps, not just this one.
Couldn’t have asked for a better experience. Make sure you ask for Matt. That dude knows his sh*t and is super cool. You can’t go wrong with these guys. Look no further. Thanks for the quality and friendly service.
Price assessment: Reasonable price
Price: $500–1,000
Services: Electrical outlet & switch repair
Response time: 0–1 hr
Breezie9 reviewsiTotal number of Google reviews Breezie has written across all businesses on Google Maps, not just this one.
Matt and Glen did an amazing job taking care of updating the electric at my house!
I had a few issues and contacted DTE, they fixed what they could with outside but told me to call an electrician in the morning. Next-Gen Electric came that next day and did a thorugh look and did a very comprehensive quote to not only fix the issue but to have the electric upgraded and brought up to current code. I could not be happier with the service provided, and the knowledge that my house is electrically safe.
The other reviews mentioning great customer service are 100% true. This is a local small business who really cares about customer experience. Nathan came over after-hours to check out a funky outlet, and Paul came back after the job to troubleshoot a circuit that was accidentally disrupted by their work in the panel. They treat you like a neighbor, not a number. I will definitely call them first next time I need electrical work done!
Jacob Blansett1 reviewiTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Nathan was great from the first phone call to paul, Matt Glenn and Anthony were amazing on the install from start to finish. Clean. Knowledgeable, and polite.
