Next Level Fitness logo

Next Level Fitness

Personal trainer · Nashville, TN · reviewed since 2012

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%62+4.4Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#84 of 144 personal trainersPosition by Experts Score among all companies we track in this category. · better than 42%
5.0 ★★★★★ 248 Google reviews · 18 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
88%reviews answered by the owner
Oct 2026latest review

Next Level Fitness at a glance

Google reviewers rate Next Level Fitness 5 out of 5 stars based on 248 reviews, noting that the owner responds to 88% of feedback. Clients frequently praise the facility's spacious layout, diverse equipment, and exclusive environment where all patrons train one-on-one. Recurring themes include personalized workout plans, strong communication, and trainers who maintain high standards for form and motivation. The few negative comments cite dissatisfaction with specific trainer interactions and the lack of publicly listed membership pricing or reliable phone availability on weekends.

  • Google rating: 5.0 out of 5 from 248 reviews (98% five-star).
  • Reviews on this page: 248 Google reviews (241 with written comments, 6 with photos).
  • Owner responses: the business replied to 88% of reviews.
  • Most recent review: October 16, 2026.
  • Service: Personal Trainer serving Nashville, Tennessee.

Data from Google, last updated November 4, 2026.

Score profile vs other personal trainers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

Satisfaction97Reliability92Craft & service100Value100Momentum100Replies to reviews62Satisfaction: 97 (median 96)Reliability: 92 (median 96)Craft & service: 100 (median 100)Value: 100 (median 97)Momentum: 100 (median 100)Replies to reviews: 62 (median 65)
Next Level FitnessPersonal Trainers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Next Level Fitness: 97/100 on this factor. Category median: 96.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Next Level Fitness: 92/100 on this factor. Category median: 96.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Next Level Fitness: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Next Level Fitness: 100/100 on this factor. Category median: 97.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Next Level Fitness: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Next Level Fitness: 62/100 on this factor. Category median: 65.B
62

Bar = this company · dark tick = category median.

Star ratings

248 Google reviews we collected

  • 5 stars24298%
  • 4 stars42%
  • 3 stars00%
  • 2 stars21%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 241 written reviews

  • Praise27396%
  • Complaints124%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1342%
  • Reasonable1858%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude11139%
  • Would recommend8831%
  • Quality & results238%
  • Speed & response228%
  • Honesty & trust197%
  • Communication145%
  • Price & value83%

What customers talk about

We read 241 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Miguel was knowledgeable, encouraging, and took the time to explain the purpose behind each exercise.”
  • “If you're looking to improve your athletic performance or simply become healthier, I highly recommend working with Miguel at Next Level Fitness.”
    “I cannot recommend this program to anyone seeking a positive, supportive coaching experience.”
  • “I had an awesome experience at Next Level Fitness with Miguel.”
  • “Efficient, excellent gym and Miguel is an excellent trainer.”
  • “He’s honest, highly educated and motivates without the fluff.”
  • “He explains the *why* behind everything, is meticulous about form, and is genuinely motivating without being patronizing.”
  • “But its an investment in YOU and its totally worth it.”

People customers mention

  • Earwood 18 reviews
  • Steven 15 reviews
  • Maasen 14 reviews
  • Jack 12 reviews
  • Elexus 10 reviews
  • Miguel 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Next Level Fitness for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

ImCaleb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had an awesome experience at Next Level Fitness with Miguel. He gave me a free strength and mobility workout that was tailored to help me improve as a basketball player. The workout challenged me while also focusing on mobility, flexibility, and movement quality, which has already helped me feel more explosive and…

Customer photo from ImCaleb's review
Great pricePersonal training
GeneLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing gym atmosphere with great training staff. I’ve been training at this gym for a few months and love it. Grand opening today was a blast. Enjoyed the group workout with Owen. Awesome place.

Great pricePersonal training
Nick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Miguel is a great personal trainer—knowledgeable, motivating, and supportive. He tailors workouts to your goals and makes every session effective. Highly recommend!

Hayley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I love this gym!! I’ve been training with Sarah for 6 months and she is the best! She always pushes me to try exercises I would never do on my own and the sessions are always very challenging but fun!! The gym has great equipment and I love that everyone there is also working 1:1 with a trainer.

Personal training
Carley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve been at NLF for over a year. Sarah is seriously the best. She pushes you in the best way while still making workouts fun and doable. I’ve gotten stronger and way more confident since working with her. Highly recommend!!

Personal training
Natalie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I've been coming to Next Level for 2.5 years now and it is easily my favorite gym experience in Nashville. I work with Miguel Ortega, and I can’t recommend him enough. He listens to your goals, makes sure your form is spot on every session, and is motivating. As for the gym itself, the layout is great and it’s never…

Personal training

Photos

Customer reviews

5.0 ★★★★★ 248 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Fausto GarciaLocal Guide · 33 reviewsTotal number of Google reviews Fausto has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I would love to change my gym, you could give more information, thank you.

Response from the owner · 2 weeks ago

Hi Fausto, thanks for reaching out! Shoot me a message: [email protected] and I’ll connect with you later today with all the info

Degife Hoskins5 reviewsTotal number of Google reviews Degife has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a good workout with Miguel

  • Price assessment: Great price
  • Services: Personal training
Response from the owner · 2 months ago

Miguel is awesome! Thanks for sharing, we appreciate it

ImCaleb -HD1 reviewTotal number of Google reviews ImCaleb has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an awesome experience at Next Level Fitness with Miguel. He gave me a free strength and mobility workout that was tailored to help me improve as a basketball player. The workout challenged me while also focusing on mobility, flexibility, and movement quality, which has already helped me feel more explosive and athletic on the court. Beyond basketball, I've also noticed improvements in my overall physical health. I feel stronger, move better, and have more confidence in my body during workouts and everyday activities. Miguel was knowledgeable, encouraging, and took the time to explain the purpose behind each exercise. If you're looking to improve your athletic performance or simply become healthier, I highly recommend working with Miguel at Next Level Fitness. Great coaching and a great environment!

  • Price assessment: Great price
  • Services: Personal training
Gene KaposyLocal Guide · 21 reviewsTotal number of Google reviews Gene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing gym atmosphere with great training staff. I’ve been training at this gym for a few months and love it. Grand opening today was a blast. Enjoyed the group workout with Owen. Awesome place.

  • Price assessment: Great price
  • Services: Personal training
Response from the owner · 2 months ago

Hi Gene, thanks for the review! We appreciate you celebrating our opening with us and look forward to seeing you in the gym.

Nick Burns4 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Miguel is a great personal trainer—knowledgeable, motivating, and supportive. He tailors workouts to your goals and makes every session effective. Highly recommend!

Response from the owner · 5 months ago

Hey Nick, thanks for the review! Miguel is an excellent trainer and we are lucky to have him.

Hayley Giambalvo3 reviewsTotal number of Google reviews Hayley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love this gym!! I’ve been training with Sarah for 6 months and she is the best! She always pushes me to try exercises I would never do on my own and the sessions are always very challenging but fun!! The gym has great equipment and I love that everyone there is also working 1:1 with a trainer.

  • Services: Personal training
Response from the owner · 6 months ago

Hi Hayley, thanks for the shout out! We love Sarah too, and appreciate your kind words.

Carley Carder3 reviewsTotal number of Google reviews Carley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been at NLF for over a year. Sarah is seriously the best. She pushes you in the best way while still making workouts fun and doable. I’ve gotten stronger and way more confident since working with her. Highly recommend!!

  • Services: Personal training
Response from the owner · 6 months ago

We appreciate you Carley! Way to stick with it and put in the work. Sarah is awesome 💪🏼

Natalie3 reviewsTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've been coming to Next Level for 2.5 years now and it is easily my favorite gym experience in Nashville. I work with Miguel Ortega, and I can’t recommend him enough. He listens to your goals, makes sure your form is spot on every session, and is motivating. As for the gym itself, the layout is great and it’s never so crowded that you can't get your work done. The vibe is perfect—everyone there is working hard but it’s still very friendly. It’s the kind of place that makes you actually want to show up. 5 stars for the facility and 5 stars for Miguel!

  • Services: Personal training
Response from the owner · 7 months ago

Natalie, we’re so glad that you show up! Miguel is awesome, and I appreciate you helping spread the word. Thank you for the review, we appreciate your business!

Alyssa Longo2 reviewsTotal number of Google reviews Alyssa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Miguel has been a top notch trainer at Next Level Fitness and has removed most of my back pain. Excited to keep working with him

Response from the owner · 7 months ago

Miguel is fantastic at what he does. Thank you Alyssa, for helping us spread the word.

Elise Holden8 reviewsTotal number of Google reviews Elise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been training at next level with Alyx Gepford for a few months now and love the support and the gym space!! Very grateful to have this place in Nashville.

  • Price assessment: Reasonable price
  • Services: Personal training
Response from the owner · 8 months ago

We are grateful to be here! Thank you for your review Elise, we appreciate you training with us.

Next Level Fitness on Google Maps →

Business details