Customers frequently cite punctuality, professional communication, and reasonable pricing as key aspects of their experience with Next Level Pest Control. Technicians are described as thorough, often providing detailed explanations of treatments for issues like ants, spiders, and rodents, while the company is noted for its wide service area. However, a small number of low-star reviews highlight instances of poor communication and service performed at the wrong location, alongside one report of an ineffective flea treatment that led to cancellation.
Google rating: 5.0 out of 5 from 1,084 reviews (99% five-star).
Reviews on this page: 1,084 Google reviews (953 with written comments, 11 with photos).
Owner responses: the business replied to 67% of reviews.
Most recent review: October 24, 2026.
Service: Wildlife serving Citrus Heights, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
1,084 reviews on Google
5★1,069
4★11
3★1
2★1
1★2
Reviews from Google, shown as published (original wording, unedited).
SC
steve chambers4 reviews
★★★★★
Shawn is always excellent, checks in to see if anything extra is needed, very professional
Price assessment: Great price
Price: $40–60
Services: Hornet & wasp extermination, Spider extermination, General pest inspection, Cockroach extermination, Bug & insect extermination
Pest type: Ants, Termites, Rodents, Spiders, Mosquitoes
Jason was very professional and thorough in his review and estimate for our pest control needs. He explained everything in detail and answered all of our questions.
Price assessment: Great price
Price: $40–60
Services: Hornet & wasp extermination, Rodent extermination, Spider extermination, Flea & mite extermination, General pest inspection, Mosquito extermination, Cockroach extermination, Bee extermination, Bug & insect extermination, Bed bug extermination, Ant extermination
Pest type: Ants, Termites, Rodents, Cockroaches, Spiders, Mosquitoes
Update Oct 2026. Still receiving great service from Next Level. Some of the technicians they have added to their team including Moses have been great.
I have been using Next Level Pest Control since July 2022. They have done an outstanding job and I strongly recommend this locally owned small business.
Why I like them:
- They show up when they say they will be there.
- They listen to the customer's needs then recommend solutions.
- Their techs are professional, clean, trustworthy, and easy to work with.
- Their appointment scheduling is convenient and streamlined.
- You can reach them by phone and speak to a real person.
- They have the skills to treat all the pest problems I have encountered.
- Their prices are reasonable.
I highly recommend Next Level Pest if you are looking for a new pest service.
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Thank you for your awesome review, Tony. We appreciate having you as a customer. We're glad we could provide you with excellent customer service at a reasonable price!
Thank you so much, Allison! We're thrilled Kevin provided fantastic service. We'll be sure to pass your kind words along to him. We appreciate your support and look forward to helping you again.
⭐⭐⭐⭐⭐ Excellent Service!
Kevin from Next Level Pest Control did an excellent job taking care of our home! He was thorough, professional, and attentive to every detail. He took care of the cobwebs around the exterior, treated the perimeter of our home, checked the backyard bait stations, and replaced the glue boards in our garage as needed.
I especially appreciate that Kevin took the time to explain the treatment and let us know what to expect afterward. It’s wonderful to have someone who genuinely cares about doing a great job and keeping our home protected.
Thank you, Kevin, for your hard work, professionalism, and outstanding service! We truly appreciate you and highly recommend Kevin and Next Level Pest Control to anyone looking for reliable and professional pest control service!
I’ve used this company for a little over a year now, not one bad thing to say. They do a great job and their maintenance price is reasonable considering what some of the other companies out there charge. Not to mention their service area scope is fairly wide, I moved nearly 30 mins away from my last service address and they still cover this area.
Response from the owner · a day ago
Thank you for your fantastic review, Shania! We're delighted to hear that you've had a positive experience with us over the past year. It's great to know that our service and coverage continue to meet your needs, even after your move. We appreciate your support and feedback!