Next Phase Legal & Dispute Resolution LLC at a glance
Google reviewers rate Next Phase Legal & Dispute Resolution LLC 4.9 out of 5 based on 37 reviews, with the owner responding to 84% of feedback. Clients describe the firm as handling divorce, mediation, custody, and estate planning matters with professionalism, punctuality, and clear communication. Recurring themes include the staff's ability to simplify complex legal processes, provide thorough preparation, and maintain a supportive demeanor. One review noted that a contested case took a long time to complete due to numerous court hearings, though the client still felt confident in the representation.
Google rating: 4.9 out of 5 from 37 reviews (95% five-star).
Reviews on this page: 37 Google reviews (33 with written comments).
Owner responses: the business replied to 84% of reviews.
Most recent review: April 24, 2026.
Service: Mediation Service serving Franklin Town, Massachusetts.
Data from Google, last updated October 25, 2026.
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Customer reviews
4.9
★★★★★
37 reviews on Google
5★35
4★2
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
DW
Darah WhelihanLocal Guide · 12 reviews
★★★★★
I am incredibly thankful for the exceptional support I received from Stephen McDonough and his assistant Maggie during my divorce proceedings. From the very start, he proved to be a great advocate for his clients, prioritizing my needs while navigating the complexities of the process.
What stood out the most was how easy it was to communicate with him. He took the time to listen to my concerns and always made me feel understood and valued. His dedication to his work is evident in how seriously he approached my case, ensuring that every detail was attended to and that I felt supported every step of the way.
I genuinely appreciate the fair and balanced guidance he provided throughout the process, which made a difficult situation much more manageable. I highly recommend Attorney McDonough to anyone in need of a knowledgeable and compassionate attorney. He truly goes above and beyond for his clients!
Using Next Phase Legal has made the tricky process of divorce so easy. Stephen and Maggie were top notch in their professionalism, promptness and kindness throughout and made this process move fairly quickly. We appreciate the time and thoroughness to make sure everything was taken care of. Highly recommend!
Stephen McDonough represented me very effectively in divorce. He has a strong work ethic and was always well prepared for each step. What I most appreciate about him is his sensitivity to the needs of a situation. When a light touch was sufficient, he demonstrated himself to be likeable and pleasant. When a little more force was necessary, he brought to bear the necessary authority without ever escalating a situation. He deserves my highest recommendation, and I am ever grateful for his work.
Positive: Responsiveness, Quality, Professionalism, Value
Although no one wants to go thru a divorce, Stephen at NextPhase made the process seamless. He walked us thru the process and over the course of several meetings we discussed and came to an agreement on topics such as custody, child support, selling or keeping marital assets, life insurance, 401k, etc. I would recommend NextPhase for mediation.
I’ve never had a lawyer before and Stephen was very professional and made me comfortable when it came to my uncomfortable family situation. I highly recommend him to anyone who needs assistance. 10/10, if I ever need legal advice again I know exactly where I’m going.
Response from the owner · 3 years ago
Thank you Jessica for your kind words. I'm glad I could be of assistance.
It was a blessing to find Steve and his team. Steve is a phenomenal mediator and helped us reach an agreement and get to our goal of finalizing a divorce.
Response from the owner · 3 years ago
Thank you for taking a moment to leave these positive comments.
I have worked with next phase legal to help me with my child custody case. Stephen and his paralegal Karen have been such big help in helping me with my case. I have worked with a lawyer in the past and she had told me that with my situation with getting full custody that she wouldn’t be able to help me. Stephen has helped me in so many ways and was very knowledgeable with ever question that I had asked. I had worked through the portal app that they have used and have received all my paperwork and documents. It was great being able to see everything that has been sent to the courts and back and forth. It helped me to keep track of my payments and was a great form of communication between us. I would highly suggest Stephen to everyone as an attorney and will be doing so if I need legal help in the future. i have gotten everything I had asked for in court and thank Stephen and Karen for that. thank you!!!
Response from the owner · 3 years ago
Sara, thank you for leaving this positive feedback for me and my firm. We truly appreciate your kind words.
Top Notch!! We are so pleased with the work done by Stephen F. McDonough, and his paralegal, Karen Hamerski. They have a well-established process for getting you through the legal matters with the least amount of grief, possible.
Stephen is a competent professional, who is very capable of navigating complexities, fostering a better understanding of the matters at hand, and guiding you toward a resolution.
If you have been delaying, moving forward, because of the arduous legal task, you do not need to wait any longer. Simply provide them with the materials they request, and this team, at Next Phase Legal & Dispute Resolution, will get you through to the other side!
We are very grateful for their help!
Positive: Responsiveness, Quality, Professionalism, Value
I used Next Phase Legal for a prenuptial agreement. Stephen and his staff were friendly and professional throughout the process even when it sometimes took me awhile to produce the required documents. My questions were always answered thoroughly and promptly and I felt that the legal advice given throughout the process was very well thought out. Wouldn't hesitate to use Next Phase should I need to in the future, but here's hoping I won't! Thanks again Stephen and staff!
Positive: Professionalism
Response from the owner · 5 years ago
Thank you for your positive comments and we hope you don't need us again either!
Stephen McDonough truly cares about his clients. He goes above and beyond, makes you feel comfortable and gives knowledgeable advice. He has a way of simplifying the process and breaking it down. He's been a blessing and has helped me resolve everything in the best possible way. He makes himself available to help even after the divorce.
If you're looking for someone who will make you feel supported, well-informed, and you want a smooth & streamlined process, I highly recommend Next Phase Legal
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 5 years ago
Thank you for your kind words and best wishes for a happy and healthy 2021.