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Nexwave Lighting

Lighting contractor · San Antonio, TX · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#15 of 54 outdoor lighting installersPosition by Experts Score among all companies we track in this category. · better than 74%
5.0 ★★★★★ 212 Google reviews · 24 photos
99%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Oct 2026latest review

Nexwave Lighting at a glance

Google reviewers rate Nexwave Lighting five stars based on 212 reviews, noting that the owner responds to 98% of feedback. Customers describe the permanent lighting installation process as professional, punctual, and efficient, with staff providing thorough consultations and clear explanations of system options. Recurring themes include responsive communication, competitive pricing compared to local competitors, and clean work sites. While most feedback is positive, one reviewer noted a lack of initial instruction regarding the control app, though technical support was available to resolve connectivity issues.

  • Google rating: 5.0 out of 5 from 212 reviews (99% five-star).
  • Reviews on this page: 212 Google reviews (182 with written comments, 61 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Outdoor Lighting Installer serving San Antonio, Texas.

Data from Google, last updated October 29, 2026.

Score profile vs other outdoor lighting installers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction97Reliability96Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 97 (median 94)Reliability: 96 (median 92)Momentum: 100 (median 100)
Nexwave LightingOutdoor Lighting Installers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nexwave Lighting: 97/100 on this factor. Category median: 94.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nexwave Lighting: 96/100 on this factor. Category median: 92.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nexwave Lighting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.

Star ratings

212 Google reviews we collected

  • 5 stars21099%
  • 4 stars10%
  • 3 stars00%
  • 2 stars00%
  • 1 star10%

Praise vs complaints

Phrases our text analysis found in 182 written reviews

  • Praise36299%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude9025%
  • Quality & results8223%
  • Would recommend6016%
  • Speed & response5114%
  • Communication3710%
  • Price & value3710%
  • Honesty & trust72%

What customers talk about

We read 182 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were professional, thorough, and extremely responsive to my questions.”
  • “The crew who installed the light did a wonderful job and was able to walk me through the set up on my phone.”
    “Had an issue with my lights not working due to a WiFi issue.”
  • “We would definitely recommend them to anyone looking for permanent lighting.”
  • “Doug and his helper (sorry I didn't get his name) were on time, courteous, professional and got the job done as promised.”
  • “They were extremely easy to deal with, answered all of our questions, explained everything clearly, and never made us feel pressured.”
  • “Additionally, pricing is fair and transparent - definite value for the money.”
  • “We honestly didn’t know much about the different companies or systems, so we got estimates from about five different lighting companies before making…”

People customers mention

  • Chris 14 reviews
  • Jellyfish 9 reviews
  • Bosso 9 reviews
  • Micah 7 reviews
  • Jaime 7 reviews
  • Doug 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Scott4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

We love our new lights! From the initial sales call through the installation, the whole experience was great. Big thank you to the entire crew, especially Blake, Micah, and Jaime.

JessLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Travis and his crew(s) did a phenomenal job on our permanent lighting. They were professional, thorough, and extremely responsive to my questions. I would highly recommend them!

Timmie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

You installers were very good, friendly and knowledgeable. Did a great install and when they were done left no trash behind. What more could a person ask for!!

Stacie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Love my permanent lights from Nexwave Lighting! Travis and team were a pleasure to work with 🌞

Valerie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Nexwave is amazing. From getting an estimate to installation. They came in the morning as scheduled. They were very professional and efficient. Definitely recommend them.

NickLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

So happy not to have to climb the ladder anymore to hang Cristmas Lights. So nice to have different setting for other Holidays too. But what is best how professional the lighting looks even when it's just being used as accent lights. The crew who installed the light did a wonderful job and was able to walk me…

Photos

Customer reviews

5.0 ★★★★★ 212 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Scott Gilbertson4 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love our new lights! From the initial sales call through the installation, the whole experience was great. Big thank you to the entire crew, especially Blake, Micah, and Jaime.

Jess FreibertLocal Guide · 22 reviewsTotal number of Google reviews Jess has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Travis and his crew(s) did a phenomenal job on our permanent lighting. They were professional, thorough, and extremely responsive to my questions. I would highly recommend them!

Timmie Knight3 reviewsTotal number of Google reviews Timmie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

You installers were very good, friendly and knowledgeable. Did a great install and when they were done left no trash behind. What more could a person ask for!!

Stacie Jarvis11 reviewsTotal number of Google reviews Stacie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love my permanent lights from Nexwave Lighting! Travis and team were a pleasure to work with 🌞

Debra Gonzales10 reviewsTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So far so good. Everyone have been so nice. We thank you.

Response from the owner · 11 months ago

Thank you so much, Debra! We’re glad to hear you’ve had a great experience with our team so far. We truly appreciate your kind words and your trust in Nexwave Lighting! — Chris & the Nexwave Lighting Team

Valerie Garza5 reviewsTotal number of Google reviews Valerie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nexwave is amazing. From getting an estimate to installation. They came in the morning as scheduled. They were very professional and efficient. Definitely recommend them.

Nick CarlsonLocal Guide · 14 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So happy not to have to climb the ladder anymore to hang Cristmas Lights. So nice to have different setting for other Holidays too. But what is best how professional the lighting looks even when it's just being used as accent lights. The crew who installed the light did a wonderful job and was able to walk me through the set up on my phone. The app does take some time to learn but after a few hours of playing with it I now understand how to do a lot of it.

Response from the owner · a week ago

Thank you so much, Nick, for your wonderful review! We’re thrilled you’re enjoying the professional look and versatility of your new lights. Our team at Nexwave Lighting appreciates your kind words about the installation and support. Happy lighting for every season!

Mark Goodwin10 reviewsTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and excellent workers

Response from the owner · a week ago

Thank you so much for your wonderful review, Mark! We’re thrilled to hear you found our team professional and excellent. Your satisfaction means a lot to all of us at Nexwave Lighting. We truly appreciate your support!

John Hierl10 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everything around the installation was absolutely great. The only negative was that I got very little instruction on the app that controls everything. I’m figuring it out as I go.

Response from the owner · a week ago

Thank you so much for your kind words and feedback, John! We’re thrilled you loved the installation. We appreciate your note about the app instructions and will work to improve this. If you have any questions, Nexwave Lighting is always here to help!

Austin Hernandez2 reviewsTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was the first home we’ve purchased at a young age, and one of the things we really wanted was permanent lighting. We honestly didn’t know much about the different companies or systems, so we got estimates from about five different lighting companies before making a decision. Nexwave Lighting stood out from the beginning. They were extremely easy to deal with, answered all of our questions, explained everything clearly, and never made us feel pressured. The whole process from the estimate to the installation was smooth, and the finished product looks amazing on our new home. We’re really glad we took the time to compare companies because Nexwave ended up being the right choice for us. Great customer service, professional installation, and an all-around great experience. We would definitely recommend them to anyone looking for permanent lighting.

Response from the owner · 2 weeks ago

Thank you so much for your wonderful review, Austin! We’re thrilled you chose Nexwave Lighting for your new home’s lighting and that you had such a positive experience. Your recommendation means a lot to us, and we’re grateful for your trust and kind words!

Nexwave Lighting on Google Maps →

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