Google reviewers rate Nick's Furniture 4.7 out of 5 stars based on 131 reviews, with the owner responding to 82 percent of them. Customers frequently highlight reasonable pricing, a wide selection of new furniture, and friendly, non-pushy staff who provide helpful guidance during the shopping process. Some shoppers also appreciate the availability of layaway options and quick delivery times. However, lower-rated reviews cite recurring issues with assembly quality, including missing hardware and improper setup, as well as complaints regarding aggressive customer service interactions and product material discrepancies.
Google rating: 4.7 out of 5 from 131 reviews (89% five-star).
Reviews on this page: 131 Google reviews (115 with written comments, 14 with photos).
Owner responses: the business replied to 82% of reviews.
Most recent review: November 2, 2026.
Service: Furniture Assembly Service serving Goodyear, Arizona.
Data from Google, last updated November 11, 2026.
Star ratings
131 Google reviews we collected
4.7of 5
5 stars11789%
4 stars32%
3 stars11%
2 stars43%
1 star65%
Praise vs complaints
Phrases our text analysis found in 115 written reviews
96%praise
Praise18396%
Complaints84%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value5830%
Staff & attitude5026%
Would recommend3418%
Quality & results2212%
Speed & response168%
Honesty & trust63%
Communication53%
What customers talk about
We read 115 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great price, great quality, amazing customer service, and family owened.”
“They're way too overpriced and their furniture is not what they claim.”
“Super nice and informed us he was in the middle of helping a few other people but for us to literally check out every mattress an see which one is the best.”
“And we recommend Nick's Furniture to anyone looking to purchase a mattress or any furniture.”
“As much as you need a couch I would recommend going to a place that does not sell Ashley Furniture or uses credit to end up paying $2500 for a $1000 couch.”
“Absolutely wonderful experience and amazing prices.”
“The worst costumer service ever”
“Noe checked his inventory and we were in luck he had it in stock and we were able to take it home same day!”
“I honestly saw the same furniture that is displayed in other stores but with much, much lover prices.”
“Idk what’s wrong with the white dude he needs to learn how to communicate with customers more.”
People customers mention
Noe9 reviews
William9 reviews
Ashley6 reviews
George3 reviews
Martin3 reviews
Nicks3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Great store owned by a great personable family. Drove all the way from Tucson to buy a sectional that should have costed three times the price!!! Amazing deals and prices in general. I don’t think I want to shop anywhere else ever again for furniture. Huge selection!!!
Response from the owner · a week ago
Your positive feedback means a lot to us. Thank you for the 5-star review!
Taylor Watt1 reviewiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Everyone that helped us was so kind. Had such a great experience.
Response from the owner · a week ago
We're thrilled to hear that you had a great experience with us. Thanks for taking the time to share your positive review!
Rosa Maria Estrada (RMESTRADA)Local Guide · 23 reviewsiTotal number of Google reviews Rosa has written across all businesses on Google Maps, not just this one.
A hidden gem!!! EXCELLENT prices and great quality. George's customer service was out of this world! If you're in need of furniture, this family owned business is where you should go!
Response from the owner · a month ago
Your kind words mean so much to us. Thank you for taking the time to leave a 5-star review!
Ashley LongLocal Guide · 29 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
My husband and i decided to stop into Nicks Furniture after the gym yesterday 9/16/26 to look for a new mattress that was overly due for us.. we were greeted by Noe. Super nice and informed us he was in the middle of helping a few other people but for us to literally check out every mattress an see which one is the best.. after my husband and i literally laid on every single mattress and a few multiple times to make a final decision. We ended up going with The millennium 2.0 Foam 14 inch plush. King. It was priced in our budget. Super comfy for not only my husband but for me as well. Yay!! Noe checked his inventory and we were in luck he had it in stock and we were able to take it home same day!! Score!!! Noe and the other guy( helping with loading etc omg I feel bad cause i dont remember his name. Super nice and he liked snacks). Our first night sleeping on the bed and super happy so far!
Noe and his dude were super nice. And we recommend Nick's Furniture to anyone looking to purchase a mattress or any furniture.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Response from the owner · a month ago
It's always a pleasure to serve you. Thanks for leaving us a glowing review!
Jesse MillerLocal Guide · 46 reviewsiTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Fast and friendly service! Noe was very professional and very patient with me thank you so much
Response from the owner · a month ago
We're thrilled to hear that you had such a positive experience with us. Thank you for the 5-star review!
Elizabeth MartinezLocal Guide · 14 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Nicks Furniture will forever be my go to place for furniture.
From their attentiveness from the moment you walk in the door to the moment you leave.
They are professional, informative and have great customer service.
You know what you are expecting when you shop with them. They inform you of everything upfront. They don't try to pressure you into buying. They always look for the best option for you, your family and your home.
I had the pleasure of working with George ( the tall man with a beard )
He greeted me with a smile, like he was happy to greet me and help me out. He immediately asked if I was looking for something specific that he can help find or just browsing.
I was just browsing so he allowed me my space to look.
He was very attentive and patient to all my questions ( I always have questions ) and my furniture needs. He advised me on the best furniture for me since I have a little one.
I was very indecisive to what I wanted so I decided to leave, and George was very understanding and even gave me some advice to look around and come back to see if they may have something similar.
-------
I went back a week later with pictures and he helped me find something similar.
I ended up buying a couch ( kid friendly ), dinning table, and bedroom set.
Great price, great quality, amazing customer service, and family owened.
I highly recommend!!!!
Ask for George ( the tall man with the beard )
Response from the owner · 2 months ago
We're so happy to hear that you enjoyed your experience with us. Thank you for taking the time to leave a 5-star review!
K C7 reviewsiTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
I had a really disappointing experience at this furniture store and ultimately left because of how poorly I was treated.
I was actively speaking with a salesperson—a tall man with a long dark beard—about purchasing a specific couch. We were standing directly in front of it and discussing it when another couple walked in, pushed their way into the space, sat down on the couch, and started asking questions about it.
At the same time, I was also handling my active two-year-old son, which understandably required some of my attention. The salesperson was fully aware that I was trying to manage my child while continuing our conversation about purchasing the couch. But the fact that I had to briefly divide my attention to take care of my toddler did not mean that our interaction had ended or that I had given up my place as the customer he was already assisting.
Instead of simply telling the other customers something like, “This is the last one, and this lady was already expressing interest in it. Let me finish assisting her first,” he immediately shifted his attention to them and began discussing the couch with them while I was still standing right there.
I understand that other customers are allowed to be interested in the same item. I don't expect a salesperson to prevent anyone else from looking at a couch. What I do expect is basic professionalism and for a salesperson to finish an active interaction with the customer they were already helping before abandoning them because someone else suddenly jumps in.
I should not have been expected to compete with another couple for the attention of a salesperson who was already assisting me. Especially when I was clearly trying to manage an active two-year-old at the same time.
I ultimately left, and I don't even know whether that couple ended up buying the couch. Honestly, after that experience, I don't care. The entire situation left such a sour taste in my mouth that I will never purchase furniture from this store. There are too many furniture stores out there to spend my money somewhere that makes customers feel like they have to fight for basic service.
** The cherry on top is when I told him how irritating that was. His response was to shrug his shoulders and laugh while saying "well, that's how it is. You have to be quicker."
Lori Ann PayneLocal Guide · 14 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
