Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%90+23.5Value 15%100+15.2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Nina’s Pet Spa & Grooming

San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 100 pet grooming · 5.0★ from 86 Google reviews

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Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nina’s Pet Spa & Grooming is better than 95% of pet grooming.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nina’s Pet Spa & Grooming is better than 90% of pet grooming.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nina’s Pet Spa & Grooming is better than —% of pet grooming.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nina’s Pet Spa & Grooming is better than 100% of pet grooming.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nina’s Pet Spa & Grooming is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nina’s Pet Spa & Grooming is better than —% of pet grooming.–
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Reviews for your job

Customers hired Nina’s Pet Spa & Grooming for 8 kinds of job.

Nina’s Pet Spa & Grooming for cat grooming and styling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Cat grooming and styling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Cat grooming and styling”

Oscar7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My first experience at Nina’s Grooming was wonderful! The one-on-one attention made a big difference, and the grooming was completed in about an hour. My cat was incredibly calm and comfortable throughout the process—calmer than I’ve ever seen her. Truly a great experience!

Great priceCat grooming and styling
Cinthia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Amazing experience! She truly takes her time and treats your pet with so much patience and care. My cat felt so calm and comfortable with her, and that’s something I’ve struggled to find before. I’ve had bad experiences in the past, but this place completely changed that for me. I’m so happy I found my new groomer. Highly recommend

Great priceCat grooming and stylingCat ear cleaningCat bathing
kara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had a great experience having our cat groomed with Nina! Booking was easy, our cat was handled with care and she looked and felt great after her grooming. We will definitely be back.

Customer photo from kara's review
Reasonable priceCat grooming and stylingCat bathingCat nail trimming
Nick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They did a great job with our cat!

Great priceCat grooming and styling
Marina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They took such great care of my kitty, especially considering he wasn’t the easiest! The team was kind, patient, and truly respectful of my wishes as a pet owner. I’ll definitely be coming back!

Great priceCat grooming and stylingCat ear cleaningCat bathing
jose3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I took my wifes cat “Excellent service! My cat came out clean, soft, and calm. Very professional and friendly. 100% recommended!” 🐱✨

Great priceCat grooming and stylingCat ear cleaningCat bathing
Quetzal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called so many places as I was skeptical of taking my Persian kitty anywhere as he is only a baby and I was so nervous. I am grateful to have landed here at Nina’s as they not only were the kindest but they took care of my baby boy so well. It was his first cut ever and they exceeded my expectations and really…

Great priceCat grooming and styling
daisyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just had my first experience at Nina‘s grooming and it was amazing! Took her about an hour just one on one with Litty for her bath and grooming.my cat enjoyed her experience and was so calm! The calmest I’ve ever seen her. They took such good care of her and even put an adorable bow collar on her. These groomers are…

Customer photo from daisy's reviewCustomer photo from daisy's review
Great priceCat grooming and stylingCat ear cleaningCat bathing
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My cat had a matting emergency and every other groomer in the area I asked wanted to immediately shave the cat's coat off. Nina's Pet Spa & Grooming was the only place that would take steps to de-escalate the problem before resorting to a full shave. Luckily mats were removed without shaving the cat! Getting to…

Great priceCat grooming and stylingCat ear cleaningCat bathing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 24%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming12—
Dog full service grooming11—
Cat grooming and styling9—
Dog bathing and blow dry8—
Dog nail trimming8—
Cat bathing6—
Cat nail trimming6—
Dog grooming and styling5—

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