Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%90+23.5Value 15%100+15.2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Nina’s Pet Spa & Grooming

San Diego, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 100 pet grooming · 5.0★ from 86 Google reviews

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Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nina’s Pet Spa & Grooming is better than 95% of pet grooming.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nina’s Pet Spa & Grooming is better than 90% of pet grooming.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Nina’s Pet Spa & Grooming is better than —% of pet grooming.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Nina’s Pet Spa & Grooming is better than 100% of pet grooming.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nina’s Pet Spa & Grooming is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nina’s Pet Spa & Grooming is better than —% of pet grooming.–
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Reviews for your job

Customers hired Nina’s Pet Spa & Grooming for 8 kinds of job.

Nina’s Pet Spa & Grooming for dog ear cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog ear cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Dog ear cleaning”

Nicky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Loved my experience with Nina. She was so patient, helpful and seems to have an extensive knowledge about dog grooming along with understanding breed specific needs. I loved that she sees one guest at a time and really took the time to give my pet the best service and grooming possible. I definitely plan to be back…

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Incredibly accommodating and did an amazing job with our yorkie! Definitely will be using Nina’s services moving forward.

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Ian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

She crushed it. My lil Pom doesn’t look like a rescue dog anymore. 😂 a real show Pom. Thanks again

Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Kristin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I can’t say enough good things about Nina! She got both of my puppies groomed today and made accommodations for the both of them. When I picked them up they looked amazing and smelled amazing. She’s my new go to groomer.

Great priceDog ear cleaningDog groomingDog bathing and blow dry
Tiff8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Nina’s Pet Spa was AMAZING. This was my pups 1st grooming. She listened and delivered exactly what I wanted. Also, provided with future grooming suggestions. I definitely will be a retuning client.

Great priceDog ear cleaningDog groomingDog bathing and blow dry

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 24%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming12—
Dog full service grooming11—
Cat grooming and styling9—
Dog bathing and blow dry8—
Dog nail trimming8—
Cat bathing6—
Cat nail trimming6—
Dog grooming and styling5—

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