NKC Health Physical Therapy & Sports Medicine - Creekwood
4.9★★★★★ · 159 Google reviews · 3 photos
Medical office · Kansas City, MO
NKC Health Physical Therapy & Sports Medicine - Creekwood at a glance
Google reviewers rate this Kansas City medical office 4.9 out of 5 based on 159 reviews, with the owner responding to all comments. Patients frequently praise the staff's punctuality, communication skills, and ability to explain treatment plans clearly for conditions like back pain, shoulder injuries, and pediatric speech issues. While most visitors report successful outcomes and friendly front-desk service, a few low-star reviews criticize the pricing structure, specifically noting unexpected bills after insurance payments and feeling that the number of exercises provided did not justify the cost.
Google rating: 4.9 out of 5 from 159 reviews (93% five-star).
Reviews on this page: 159 Google reviews (127 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Occupational Therapy Clinic serving Kansas City, Missouri.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
159 reviews on Google
5★148
4★6
3★2
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
EW
Eric Woodward10 reviews
★★★★★
I worked with Blake for a little over a month. He did a wonderful job and I felt it after each session. Very personable and would recommend him very highly.
Response from the owner · 2 hours ago
Your feedback is important to us, and we really appreciate you taking the time to share it. Thank you!
Great experience. I worked with two physical therapists and both were excellent. Both were patient with me and listened to me and tried multiple techniques to resolve my issue. I would definitely recommend this facility.
I have had two great caring therapists at NKC Health Physical therapy. I pretty much met my goal in both therapy sessions. Pelvic Floor Therapy and Shoulder OT. Finished as planned.
Brett was great! He explained everything we were doing! He made the therapy clear and doable! My hip is a hundred times better! I really liked his approach too therapy! Gina
Response from the owner · 3 weeks ago
Your compliments are great to hear. Thank you again for recognizing our efforts!
It has been my good fortune to get referred to the Creekwood office of NKC Health physical Therapy and Sports Medicine. Matthew Murphy has been my PT, and he is great! He is very knowledgeable, patient and kind. He is great at reading me and my reaction, often pausing and asking if I had a thought (which I did). He was willing to answer all my questions, and we really got into the mechanics and physics of the various exercises and actions. This helped tremendously with my understanding. I've taken Matt's advice, and I've followed his instructions closely and my back is MUCH stronger, and my mobility has increased tremendously! I originally arrived looking for help selecting a rollator, and after a few weeks, I left being able to walk on my own just fine. I can't say enough good things about Matt and the entire crew at the Creekwood office!
Response from the owner · 3 weeks ago
Your feedback is important to us, and we really appreciate you taking the time to share it. Thank you!
Mr Calder- outstanding with great results. He provided therapy on my lower back, hips and left leg pain. After reviewing my pain history, he evaluated the physiology of the connected systems and identified the inflamed nerves.
Nerves calmed, pain greatly reduced , and back to golf & yard work.
My case was complex, but his explaining the case was professional, &thorough. Armed with this info, I can move forward without therapy. After months of pain- thank you Mr Calder. //WW