Jahanara Begum1 reviewTotal number of Google reviews Jahanara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest in town, very professional. Always answer phone
- Price assessment: Great price
Noor Tax Service, Inc. Since 1999
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%29+2.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 40 document preparation servicesPosition by Experts Score among all companies we track in this category. · better than 44%
4.9 ★★★★★ 248 Google reviews · 5 photos
96%five-star reviews
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
17%reviews answered by the owner
Oct 2026latest review
Noor Tax Service, Inc. Since 1999 at a glance
Google users rate the firm 4.9 out of 5 based on 248 reviews, with owners responding to 17 percent of comments. Customers frequently cite professional tax preparation, reasonable pricing, and clear communication, particularly for international students and business filings. Positive feedback highlights efficient same-day appointments and helpful staff. However, negative reviews describe unresponsive phone calls, delayed tax submissions due to staff leave, and persistent unwanted outreach regarding unrelated services after clients declined.
- Google rating: 4.9 out of 5 from 248 reviews (96% five-star).
- Reviews on this page: 248 Google reviews (179 with written comments, 4 with photos).
- Owner responses: the business replied to 17% of reviews.
- Most recent review: October 28, 2026.
- Service: Document Preparation Service serving Warren, Michigan.
Data from Google, last updated October 29, 2026.
Score profile vs other document preparation services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Noor Tax Service, Inc. Since 1999: 92/100 on this factor. Category median: 92.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Noor Tax Service, Inc. Since 1999: 86/100 on this factor. Category median: 87.A
86
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Noor Tax Service, Inc. Since 1999: 100/100 on this factor. Category median: 98.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Noor Tax Service, Inc. Since 1999: 100/100 on this factor. Category median: 98.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Noor Tax Service, Inc. Since 1999: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Noor Tax Service, Inc. Since 1999: 29/100 on this factor. Category median: 79.D
29
Bar = this company · dark tick = category median.
Star ratings
248 Google reviews we collected
- 5 stars23996%
- 4 stars31%
- 3 stars10%
- 2 stars00%
- 1 star52%
Praise vs complaints
Phrases our text analysis found in 179 written reviews
- Praise18397%
- Complaints53%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price1368%
- Reasonable526%
- Overpriced15%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude7640%
- Quality & results3016%
- Would recommend2714%
- Speed & response2413%
- Price & value147%
- Communication95%
- Honesty & trust84%
What customers talk about
We read 179 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They’re very friendly and helpful, especially for international students.”
“Great experience filing my taxes here for the first time.”
“Highly recommend their service for anyone looking for reliable tax support!”
“Went in there to file my taxes (same day appointment).”
“The quality of their service is excellent, and their service charges are very reasonable.”
“They answered all my questions clearly and ensured everything was done accurately and on time.”
“I really appreciate their support and would definitely recommend them to other international students and anyone looking for reliable tax help.”
People customers mention
- Iqbal 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Noor Tax Service, Inc. Since 1999 for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Ali2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
Coming here more than 5 years* every year they are getting better* kub bala service
Mamnoon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Went in there to file my taxes (same day appointment). Good people and took care of me. They take their time and try to get you back as much as possible!
Income tax return filing
saide5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
This place is great I always go here and I have brought friends here as well !!!
Great priceIncome tax return filing
AbdullahLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Recommended Very professional and responsive. Work with care. Best service. Love it 👌
SUPOM9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I had a great experience here. They’re very friendly and helpful, especially for international students. I was a bit confused about my taxes at first, but they made everything easy to understand. Overall, I’d definitely recommend them.
NahinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I had a great experience with Noor Tax. The team was professional, knowledgeable, and made the whole tax filing process smooth and stress-free. They answered all my questions clearly and ensured everything was done accurately and on time. Highly recommend their service for anyone looking for reliable tax support!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tax problem consulting | 12 | — |
| Income tax return filing | 8 | — |
| Financial plan | 8 | — |
| New business tax consulting | 5 | — |
| Income tax return preparation | 4 | — |
| Tax planning | 3 | — |
| Accounting services | 3 | — |
| Business tax preparation | 3 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 248 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Ali Lukman2 reviewsTotal number of Google reviews Ali has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleComing here more than 5 years* every year they are getting better* kub bala service
Ghazala Qureshi1 reviewTotal number of Google reviews Ghazala has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleComing here more than 20 years. Very good service.
- Price assessment: Great price
siraj miah2 reviewsTotal number of Google reviews siraj has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe best
Mamnoon Jannat7 reviewsTotal number of Google reviews Mamnoon has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWent in there to file my taxes (same day appointment). Good people and took care of me. They take their time and try to get you back as much as possible!
- Services: Income tax return filing
Muhammad Moniruzzaman11 reviewsTotal number of Google reviews Muhammad has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI got really excellent service from them…. Thank you Iqbal vai and his team
mina patrous8 reviewsTotal number of Google reviews mina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat pricing very fast!
- Services: Income tax return filing
Maryam Patrous2 reviewsTotal number of Google reviews Maryam has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery fast and efficient!
- Price assessment: Great price
- Services: Income tax return preparation
saide mehemti5 reviewsTotal number of Google reviews saide has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis place is great I always go here and I have brought friends here as well !!!
- Price assessment: Great price
- Services: Income tax return filing
Irina Raisa6 reviewsTotal number of Google reviews Irina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent services. Always so helpful and considerate.
- Price assessment: Reasonable price
- Services: Financial plan, Tax problem consulting, Income tax return filing, Income tax return preparation, Tax planning, Payroll support, Accounting services
Business details
- Address: 3000 Holbrook, Hamtramck, MI 48212
- Phone: (313) 873-5338
- Website: noortax.net
- Service area: Warren, MI