Lawn care service · Dallas, TX · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%60+14.5Value 14%100+14.1Replies to reviews 7%88+6.2Craft & service penalty97−0.3Momentum penalty94−0.6Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#60 of 74 mulching servicesiPosition by Experts Score among all companies we track in this category. · better than 19%
4.7★★★★★47 Google reviews · 24 photos
91%five-star reviews
4.69★last 12 monthsiAverage stars on reviews from the last 12 months only.
7.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that North Dallas Landscapes provides reliable lawn mowing, irrigation repairs, and landscape design with punctual scheduling and clear communication. Pricing is described as transparent and competitive, while crews are noted for professional execution and thorough cleanup. However, a few low-star reviews highlight unresponsiveness during the quoting and scheduling phases, indicating that initial communication can sometimes be delayed or inconsistent.
Google rating: 4.7 out of 5 from 47 reviews (91% five-star).
Reviews on this page: 47 Google reviews (41 with written comments, 7 with photos).
Owner responses: the business replied to 98% of reviews.
Most recent review: September 23, 2026.
Service: Mulching Service serving Dallas, Texas.
Data from Google, last updated November 11, 2026.
Score profile vs other mulching services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.
North Dallas LandscapesMulching Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.North Dallas Landscapes: 74/100 on this factor. Category median: 88.B
74
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.North Dallas Landscapes: 60/100 on this factor. Category median: 85.B
60
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.North Dallas Landscapes: 97/100 on this factor. Category median: 96.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.North Dallas Landscapes: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.North Dallas Landscapes: 94/100 on this factor. Category median: 100.A
94
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.North Dallas Landscapes: 88/100 on this factor. Category median: 88.A
88
Bar = this company · dark tick = category median.
Star ratings
47 Google reviews we collected
4.7of 5
5 stars4391%
4 stars12%
3 stars00%
2 stars12%
1 star24%
Praise vs complaints
Phrases our text analysis found in 41 written reviews
94%praise
Praise8094%
Complaints56%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price643%
Reasonable857%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1922%
Speed & response1922%
Staff & attitude1416%
Would recommend1416%
Price & value89%
Communication78%
Honesty & trust45%
What customers talk about
We read 41 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service provided by an attentive and hard-working crew.”
“Any issues I have had with their lawn mowing and maintence team have been quickly addressed!”
“We are now over a week later and she didn't get back to me or even have the courtesy to touch base and let me know she was going to be late with a quo…”
“Their landscape design team specifically was excellent and built me out a really nice fire pit.”
“They are unprofessional.”
“…their hard work and dedication to our project/home and wholeheartedly recommend them to any homeowner looking to work with a local, trusted landscapin…”
“And, on top of all that, their prices are very reasonable.”
“Very reliable on timing, courteous to my neighbors, and very communicative with thoughts and suggestions for my house.”
“…artedly recommend them to any homeowner looking to work with a local, trusted landscaping business.…”
People customers mention
Jake4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired North Dallas Landscapes for 8 kinds of job. Pick one to see what they paid and said.
Pete8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Generally, I've been very happy with North Dallas Landscapes. Their landscape design team specifically was excellent and built me out a really nice fire pit. Any issues I have had with their lawn mowing and maintence team have been quickly addressed!
Reasonable priceIrrigation system repair & maintenanceLandscape designLawn mowing & maintenance
Harry2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The best landscaping service I've had. Very reliable on timing, courteous to my neighbors, and very communicative with thoughts and suggestions for my house.
Great priceLawn careLandscape designLawn mowing & maintenance
MeganLocal Guide · 40 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
After creating a landscape Concept the team work together and a fixed a complex drainage problem, grass issue and hardscapeed beautifully. They also mulched. On time and professional.
Stijn17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I have been using North Dallas Landscapes for my grass maintenance now for more than 10 years. I have never had any problems and the service is very punctual! I can definitely recommend them!
Great priceLawn care
Karen10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We are very impressed with the service that we have been receiving. They are always on time and do such a fine job in landscaping our yard!
Reasonable priceLawn careLandscape design
james7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Jake and his team were great. The pricing was transparent and very competitive. We will use them again
Reasonable priceIrrigation system repair & maintenanceGrass seedingLawn care
Generally, I've been very happy with North Dallas Landscapes. Their landscape design team specifically was excellent and built me out a really nice fire pit. Any issues I have had with their lawn mowing and maintence team have been quickly addressed!
The best landscaping service I've had. Very reliable on timing, courteous to my neighbors, and very communicative with thoughts and suggestions for my house.
Price assessment: Great price
Services: Lawn care, Landscape design, Lawn mowing & maintenance, Weed control, Yard work
Response from the owner · 2 months ago
Thank you for the generous review, Harry! It's always our goal to provide reliable maintenance services and take the initiative when it's in the best interest of our customers. We appreciate your loyalty!
Cindy Gautreaux7 reviewsiTotal number of Google reviews Cindy has written across all businesses on Google Maps, not just this one.
After creating a landscape Concept the team work together and a fixed a complex drainage problem, grass issue and hardscapeed beautifully. They also mulched. On time and professional.
I have been using North Dallas Landscapes for my grass maintenance now for more than 10 years. I have never had any problems and the service is very punctual! I can definitely recommend them!
Price assessment: Great price
Services: Lawn care
Response from the owner · 2 months ago
Thank you for the review! We're so grateful for our loyal lawn maintenance customers!
Anne Schermerhorn3 reviewsiTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
We are very impressed with the service that we have been receiving. They are always on time and do such a fine job in landscaping our yard!
Price assessment: Reasonable price
Services: Lawn care, Landscape design
Response from the owner · 2 months ago
Thank you, Karen! We are so grateful for your loyalty and business over the years. We take pride in delivering consistent, timely maintenance services.
james franks7 reviewsiTotal number of Google reviews james has written across all businesses on Google Maps, not just this one.
Jake and his team were great. The pricing was transparent and very competitive. We will use them again
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance, Grass seeding, Lawn care, Sod installation
Response from the owner · 8 months ago
James, thank you so much for the review and for trusting Jake and the team with your landscape project. We look forward to working with you in the future!
Cristian Rocha8 reviewsiTotal number of Google reviews Cristian has written across all businesses on Google Maps, not just this one.
Jake and his team did a remarkable job for our family! Their ability to comprehensively and efficiently solve our irrigation, landscaping and routine/recurring maintenance needs has saved our family a tremendous amount of time & energy.
We are grateful for their hard work and dedication to our project/home and wholeheartedly recommend them to any homeowner looking to work with a local, trusted landscaping business.
Services: Irrigation system repair & maintenance, Mulching, Sod installation, Landscape design, Lawn mowing & maintenance, Weed control
Response from the owner · 6 months ago
Thank you so much for the review, Derek! We're sincerely grateful for your trust in the team to handle your irrigation, landscaping, and maintenance needs.
