Customers frequently praise the punctuality, professional conduct, and thoroughness of the cleaning staff, noting that technicians often protect furniture and trim during the process. Positive feedback highlights clear communication, reasonable pricing, and effective stain removal, with several clients mentioning repeat business. However, a few reviews criticize instances where carpets remained excessively wet after service or where unexpected issues, such as new stains or equipment problems, were not adequately addressed or communicated.
Google rating: 4.9 out of 5 from 334 reviews (96% five-star).
Reviews on this page: 334 Google reviews (231 with written comments, 8 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 21, 2026.
Service: Steam Cleaning Service serving Seattle, Washington.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
334 reviews on Google
5★321
4★9
3★2
2★1
1★1
Reviews from Google, shown as published (original wording, unedited).
WM
Wood Meyer2 reviews
★★★★★
Jamie was great. A little fine tuning on the initial communication for estimating would raise this to 5 stars! Very happy with our choice.
Price assessment: Great price
Services: Carpet steam cleaning, General carpet cleaning
Response from the owner · 2 days ago
Thank you for the feedback! We would be happy to come back any time!
The technician was very observant. He made sure to do the detail work by getting all of the little stuff up against the trim on carpet. He protected the corners of the wall with a made up jig. Before he left he finished the detail work by getting the pet hair out of the carpet. I also noticed I have the front entryway where the hoses were coming in they had a door blocker with zipper entry. This worked great for us because we do have pets. I like how he left a very neat and consistent pattern on the carpet like I used to do when I was cleaning. I have many years of carpet cleaning experience and know the work well. He did the detail work made sure I was good with it before he left and took the time to get proper extraction. When you do not get good extraction you may have spots that will come back.
Services: Carpet steam cleaning
Response from the owner · 4 weeks ago
Thank you so much for the great review! Glad to see it from a fellow carpet cleaner as well!
Nate did a remarkably great job! He was professional and used a professional steam machine:bigger than I've ever seen. I recommend your company to anyone that needs a referral. Thanks for being a great company: including Nina on the phone.
Services: Carpet steam cleaning
Response from the owner · a month ago
Thank you for the review, Muriel! We'd be happy to help again!