Analyzing 7,667,4487.7M ReviewsFor 21,69121.7K Experts
Customers report that North Star Pools Plastering handles pool resurfacing, tiling, and repairs with high quality, often completing projects in under two weeks. Reviewers frequently cite fair pricing, rapid scheduling, and clear communication from the owner, who avoids upselling and keeps clients informed. However, two low-star reviews indicate a pattern where the company failed to provide written quotes or follow up after initial site visits, leaving those customers without service.
Data from Google, last updated November 2, 2026.
38 Google reviews we collected
Phrases our text analysis found in 33 written reviews
How often each topic comes up in the written reviews
We read 33 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are very experienced in plastering pools and they work quickly and efficiently.”
“The crew is well-trained, experienced, and polite and in constant contact with Antonio.”
“We highly recommend the honest and hard-working team from North Star Pools Plastering.”
“This was by far the best quality work we've had done.”
“Antonio was my point of contact and was very easy to work with.”
“His was very easy to work with and price was very reasonable.”
“Dealing directly with the owner, Antonio, for the estimate and scheduling made the process simple and transparent.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 38 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
North Star is an excellent company for your pool needs. They are very experienced in plastering pools and they work quickly and efficiently. I would definitely recommend them. I had a little issue which was resolved quickly to my satisfaction. Thanks Antonio and Noryhstar.
Excellent business to work with. They sent out full teams to get the work done in an efficient manner. We loved their process. When talking to their workers, they called themselves artisans taking pride in what they did. And they were! We've replastered 3 times in 44 years. This was by far the best quality work we've had done. We did plaster with a pebble finish and new pool tile. Love it. New deck surface next! Highly recommend North Star Pools.
We reached out because we needed to replaster our pool. They returned our call and were able to come out quickly to take a look at the pool. However, they never actually provided a written quote. We never heard from them.
Overall they did a good job, we love the final texture and color of the pool. Feels like brand new.
The excellent online reviews that led us to North Star Pools Plastering are well deserved and we couldn't be any happier with our recent experience. Dealing directly with the owner, Antonio, for the estimate and scheduling made the process simple and transparent. There was no upselling and there were no unexpected surprises or costs. Despite several days of heavy rain, our project which included resurfacing with Pebble Tec, cutting and installing new deck line tile, cleaning of the waterline tile, and the addition of auto-fill, our job was finished in exactly two weeks. The crew is well-trained, experienced, and polite and in constant contact with Antonio. Jose, the tile setter, is an absolute pleasure and he did a fabulous job with our tricky tile replacement. We highly recommend the honest and hard-working team from North Star Pools Plastering.
Antonio and crew did a great job on our pool replaster. Good, fast communication. All work done quickly as scheduled with high quality. We did a smooth plaster finish and it came out great. I'm happy to recommend NorthStar to all my friends with pools.
Thank you for making our pool shimmer and shine. We are going to enjoy our Tropics Blue Mini pebble with Puerto Rico Blend glass and Abalone Shell
We would recommend this company 100 percent! Had our pool resurfaced with stonescapes mini pebble finish with abalone shells and glass beads. They built an 8 foot bench and replaced the light. Our pool looks amazing and it only took 8 days. Great company with a great crew. Thank you Antonio. You are the best
Stunning beautiful pool. Was tired 40 year old pool with original tile. Great job, on time and fair price.
We worked with North Star Pools Plastering this fall. Their quote came in cheaper than the other places we looked at and I appreciated that the conversation was more about understanding what I wanted rather than upselling me on a more expensive renovation. They also provided a much faster timeline, which they met. Antonio was my point of contact and was very easy to work with. His workers were congenial, efficient, and respectful.
Thank you
Analyzing 7,667,4487.7M ReviewsFor 21,69121.7K Experts