Rick PerezLocal Guide · 89 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat staff and attention.
North Tampa Spine & Joint Center
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%91+57.8Reliability 28%87+24.6Replies to reviews 8%96+7.9Experts Score= 90Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#21 of 26 acupuncture clinicsPosition by Experts Score among all companies we track in this category. · better than 20%
4.9 ★★★★★ 1,049 Google reviews · 24 photos
96%five-star reviews
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
83%reviews answered by the owner
Oct 2026latest review
North Tampa Spine & Joint Center at a glance
Google reviewers rate North Tampa Spine & Joint Center 4.9 out of 5 based on 1049 reviews. Positive feedback highlights personalized chiropractic care, dry needling, and massage, noting that staff are friendly and appointments are thorough without significant waiting times. Pricing is described as transparent, and the office environment is considered welcoming. Criticisms focus on inconsistent customer service, including unresponsive front desk staff, outdated online booking systems, and concerns about specific providers' diagnostic accuracy or session duration.
- Google rating: 4.9 out of 5 from 1,049 reviews (96% five-star).
- Reviews on this page: 1,049 Google reviews (810 with written comments, 3 with photos).
- Owner responses: the business replied to 83% of reviews.
- Most recent review: October 16, 2026.
- Service: Acupuncture Clinic serving Tampa, Florida.
Data from Google, last updated October 29, 2026.
Score profile vs other acupuncture clinics
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.North Tampa Spine & Joint Center: 91/100 on this factor. Category median: 98.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.North Tampa Spine & Joint Center: 87/100 on this factor. Category median: 98.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.North Tampa Spine & Joint Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.North Tampa Spine & Joint Center: 96/100 on this factor. Category median: 70.A
96
Bar = this company · dark tick = category median.
Star ratings
1,049 Google reviews we collected
- 5 stars1,01296%
- 4 stars192%
- 3 stars71%
- 2 stars40%
- 1 star71%
Praise vs complaints
Phrases our text analysis found in 810 written reviews
- Praise1,06598%
- Complaints262%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude42839%
- Would recommend22621%
- Quality & results15214%
- Speed & response10710%
- Communication1009%
- Honesty & trust464%
- Price & value323%
What customers talk about
We read 810 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The office is modern, clean, and welcoming, and the entire staff was friendly and professional.”
“Mohr over the past couple of months and I have yet to be greeted in an unfriendly, uncaring, or unprofessional manner.”
“…minutes or less, and is often disappointing; but other doctors (I'd highly recommend Dr.…”
“5 stars for Jeremiah.”
“This was my first time visiting this office after being referred by a friend, and I can honestly say I had an excellent experience.”
“I don't know the new Receptionist but by far the worst customer service interaction I have receive.”
“From scheduling to check-in, everything was smooth and efficient.”
“I have been a patient at NTSJC for two plus year attending over 40+ appointments never missed one or was late without calling.”
“Julian Diaz took the time to listen to my concerns, explain his approach, and make me feel comfortable throughout the appointment.”
“I was pleased with the ease of their registration and check in process, including transparent and fair pricing.”
“I would have had a huge respect for you but instead you took my money and massage my butt, because referring me would mean losing money.”
“This is by far the best chiropractor you will ever go to- honest and fair.”
“It's hard not to feel ripped off.”
People customers mention
- Travis 105 reviews
- Mohr 103 reviews
- Kora 32 reviews
- Chiropractor 27 reviews
- Edgar 24 reviews
- Avola 16 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Jose14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
My first visit was an excellent experience. Dr. Julian Diaz took the time to listen to my concerns, explain his approach, and make me feel comfortable throughout the appointment. I appreciated that the treatment felt personalized rather than rushed, and I left feeling confident in the care I received. The office is…
Hobby13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Dr SJ is the best!! She really knows what's she's doing and has excellent technique! Ive been to many chiropractors and I always and only pick her each time!! Thank you so much for needles today!! I'll be back... Also Debbie is amazing and has always made me feel like a valuable customer at the practice and is…
GEORGE.347 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Fantastic people's! From front desk to physicians! I wouldn't be able to enjoying my childhood sports without them!
Kenton1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Dr. Julian and his staff are wonderful! I came in experiencing significant stiffness in my shoulder, and Dr. Julian was able to identify the cause and provide me with a clear treatment and rehabilitation plan. After several treatments, the stiffness in my shoulder was completely gone, and I noticed a significant…
TheLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Always an amazing experience with Dr. SJ. She just GETS IT. She’s a teacher, coach and mentor as much as she is a chiropractor. Her services are full scope and she ensures that every part of your upper body is aligned. You leave her office floating on air. I’ve literally shed tears on her table. If you don’t know…
Daniel18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Great group of people that help me out with some nagging injuries. Keep up the great work. Thank you
Photos
Customer reviews
4.9 ★★★★★ 1,049 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Jose Rodriguez14 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMy first visit was an excellent experience. Dr. Julian Diaz took the time to listen to my concerns, explain his approach, and make me feel comfortable throughout the appointment. I appreciated that the treatment felt personalized rather than rushed, and I left feeling confident in the care I received. The office is modern, clean, and welcoming, and the entire staff was friendly and professional. From scheduling to check-in, everything was smooth and efficient. The text reminders and communication options were also a nice touch. I'm looking forward to continuing my treatment with Dr. Julian Diaz and his team.
Hobby Time All The Time13 reviewsTotal number of Google reviews Hobby has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr SJ is the best!! She really knows what's she's doing and has excellent technique! Ive been to many chiropractors and I always and only pick her each time!! Thank you so much for needles today!! I'll be back... Also Debbie is amazing and has always made me feel like a valuable customer at the practice and is extremely helpful with everything including last minute scheduling through the years... This is an appointment you look forward to due to the treatment provided and the encounters you have with the staff .. I've been going to this office for years and this is the first review I've ever done because it is the best it has ever been!! Thanks again!!
GEORGE. P TAUNER347 reviewsTotal number of Google reviews GEORGE. has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFantastic people's! From front desk to physicians! I wouldn't be able to enjoying my childhood sports without them!
Response from the owner · 4 years ago
Thank you for trusting us over the years! We will continue to be here for your every need:)
Kelly Curry2 reviewsTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat staff and treatment!
Kenton Williams1 reviewTotal number of Google reviews Kenton has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr. Julian and his staff are wonderful! I came in experiencing significant stiffness in my shoulder, and Dr. Julian was able to identify the cause and provide me with a clear treatment and rehabilitation plan. After several treatments, the stiffness in my shoulder was completely gone, and I noticed a significant improvement in my mobility and comfort. I truly appreciate the care, professionalism, and attention I received from Dr. Julian and his team. I highly recommend them!
The KhemistLocal Guide · 10 reviewsTotal number of Google reviews The has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAlways an amazing experience with Dr. SJ. She just GETS IT. She’s a teacher, coach and mentor as much as she is a chiropractor. Her services are full scope and she ensures that every part of your upper body is aligned. You leave her office floating on air. I’ve literally shed tears on her table. If you don’t know whether you’re choosing the right chiro, 🗣️ STOP PLAYING YOURSELF and book the appointment!
Daniel Campbell Jr18 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat group of people that help me out with some nagging injuries. Keep up the great work. Thank you
CC GrahamLocal Guide · 13 reviewsTotal number of Google reviews CC has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI have been going to the North Tampa Spine and Joint Center for almost a year now, and have finally decided to leave a review. What really sets this chiropractic center apart from others is their customer service - the receptionists are some of the friendliest and most caring women you'll ever meet, and they make you feel incredible welcome and well-taken care of. As for the doctors, you have to shop around a bit to find one that fits for you. I have unfortunately found that some of the doctors do the classic "one and done" adjustment that takes five minutes or less, and is often disappointing; but other doctors (I'd highly recommend Dr. Baker) take the time to actually treat your issues. My #1 recommendation is Kimberly for massage - she is an incredible massage therapist who truly takes the time and effort to ease your pain from chronic conditions. She is very chatty and bubbly, but she is truly a credit to her profession.
Iryna Melkumyan6 reviewsTotal number of Google reviews Iryna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleA huge thank to the doctor for the professional care. I had terrible lower back pain and couldn't bend over or sit for long periods. I felt much better after the first appointment, and after the second visit, I was even able to work in my garden. I highly recommend the doctor.
Business details
- Address: 17429 Bridge Hill Ct, Tampa, FL 33647
- Phone: (813) 983-7921
- Website: northtampachiropractor.com
- Service area: Tampa, FL