Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 50%97+48.5Reliability 21%90+19.3Momentum 11%50+5.7Track record 10%65+6.5Accountability 7%62+4.4Experts Score= 84Not enough data for craft & service, value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORENorthern Star Commercial Cleaning
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 30 post construction cleaning · 5.0★ from 94 Google reviews
Report card
Percentile vs other post construction cleaning (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Northern Star Commercial Cleaning is better than 97% of post construction cleaning.A
97
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Northern Star Commercial Cleaning is better than 90% of post construction cleaning.A
90
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Northern Star Commercial Cleaning is better than —% of post construction cleaning.–
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ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Northern Star Commercial Cleaning is better than —% of post construction cleaning.–
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MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Northern Star Commercial Cleaning is better than 50% of post construction cleaning.C
50
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Northern Star Commercial Cleaning is better than 65% of post construction cleaning.B
65
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Northern Star Commercial Cleaning is better than 62% of post construction cleaning.B
62
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Northern Star Commercial Cleaning for flood cleanup
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