Reviewers frequently praise the clinic's prompt attention, thorough examinations, and compassionate staff who communicate clearly with pet owners. Services often involve urgent care, routine vaccinations, and detailed diagnostics for various species. However, several low-star reviews criticize the high cost of initial examinations and express dissatisfaction with perceived rudeness from front desk personnel or concerns regarding diagnostic thoroughness.
Google rating: 4.8 out of 5 from 245 reviews (91% five-star).
Reviews on this page: 245 Google reviews (170 with written comments, 22 with photos).
Owner responses: the business replied to 51% of reviews.
Most recent review: May 27, 2026.
Service: Pet Hospice serving Jackson, Tennessee.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
245 reviews on Google
5★223
4★12
3★3
2★1
1★6
Reviews from Google, shown as published (original wording, unedited).
SG
Susan GreeneLocal Guide · 15 reviews
★★★★★
Both of our pups are so well taken care of at Northside Animal Clinic. Our most recent visit was with Dr Meinert. He was very gentle and thorough in his exam of Lexi. Both he and Dr Edwards have always been very loving and compassionate to our pups. The entire staff is super. Hannah helped with Lexi and we think so much of her and her interaction with our pups. JJ is always very competent at handling the front desk! We would recommend them to everyone!!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 years ago
Hi Susan, thank you for the review! We're happy to hear that we've been able to take excellent care of you and your pups. Our team appreciates you taking the time to leave us your feedback.
This was our first time visiting North Side. We were Walk-Ins so I didn't expect we would even get a chance to see a Vet. But, not only did we see the doctor, he took so much time with Jake and with me discussing my concerns. Pleasant, helpful Receptionist. All around great visit. Thanks, Doc. We'll be back.
Price assessment: Reasonable price
Response from the owner · 5 months ago
Hello Corene, we're thrilled to hear about your positive experience during your first visit to Northside Animal Clinic. It's wonderful that our team could accommodate you and Jake as walk-ins and provide the attention and care you both needed. We appreciate your kind words about our receptionist and the doctor. Thank you for choosing us, and we look forward to welcoming you and Jake back in the future!
I look forward to taking my Beloved Dog Cooper, to Northside Animal Clinic, in the near future. I have heard good things about them and I feel they will be a great fit for Cooper!❤️
Response from the owner · 6 months ago
Hello Trudy, we're thrilled to hear that you're considering bringing Cooper to Northside Animal Clinic! It's wonderful to know that you've heard positive things about us, and we are excited to welcome both you and Cooper. Our team is dedicated to providing the best care possible, and we hope to meet your expectations. Thank you for your kind words and the 5-star rating!
Everyone was so nice there, we got seen right away, Dr. Dan and the nurses were very patient with my cat and this is the place that we would come back when we need too!
Price assessment: Great price
Response from the owner · 6 months ago
Thank you, Raluca, for sharing your wonderful experience with us! We're thrilled to hear that you and your cat felt well taken care of by our team. It's always our goal to provide prompt and compassionate care, and we're glad to know we met your expectations. We look forward to welcoming you and your furry friend back whenever you need us.
Hi Jeri, thank you for the great review! We love hearing about our amazing team. You and your pet deserve the best care and that's what we're here to provide.
We've always recommended this practice, with Dr. Edwards. In the last year or two they seem to have affiliated with some management system. We don't need vet services often, but so far continue to recommend this vet practice.
Price assessment: Not sure
Services: Service not listed
Response from the owner · 2 years ago
Thank you for the wonderful review, Christina! You can always count on us for quality veterinary care. We wish you all the best!
Dr. Edwards and the staff at Northside Animal Clinic are the best! I continue to recommend Northside Clinic to all my friends and neighbors, as well as on NextDoor. You will not be disappointed if you trust your fur babies' care to Dr. Edwards and his staff.
Response from the owner · 2 years ago
Thank you, Susan! We pride ourselves on our clinic's high standard of care and expertise, and we're glad that you can count on us to take great care of you and your pets. Our team appreciates hearing from you.
Claire had her 12-week shots this morning and everyone at the office fell in love with her! 💗 She did so good. Her dog godmom even bought her the sweetest little outfit with bows for her hair… but she said absolutely not to the bows this morning! 😂🎀 Still cute without them!
We’re so excited to officially welcome Dr. William Bishop to the Northside Animal Clinic family! 🐾
Dr. Bishop is a proud West Tennessee native who earned his undergraduate degree from University of Tennessee at Martin before graduating from the Mississippi State University College of Veterinary Medicine. Since 2018, he has worked alongside Dr. Moore and Dr. Goodrum in Bethel Springs, gaining valuable experience in all areas of veterinary medicine, with a special passion for dentistry and surgery.
We recently made the switch to Northside Animal Clinic, PC, and we could not be more pleased. Everyone was so kind, welcoming, and professional — truly VIP service from start to finish!
A special thank you to Holly Newman Malone for the referral. We greatly appreciate it! 💙🐶
Price assessment: Great price
Response from the owner · 8 months ago
Hi Shaketha, thanks for the positive review! We love hearing about our amazing team. They always strive to provide compassionate and professional service, and we’re glad to hear you enjoyed your experience with them. Best wishes!
If you're looking for a new place to take your pets I highly recommend Dr Bishop. It was my first time visiting the other day with my pet cat and Dr Bishop did a wonderful job. He explained everything and answered all my question. He was so gentle and compassionate.
Price assessment: Reasonable price
Response from the owner · 8 months ago
Hi Christina, thanks for the great review! We're here to provide the best quality care and expertise and are glad to hear that your first experience with us was a positive one. Our team appreciates you taking the time to leave us your feedback!
First time seeing Dr.Bishop regarding the issue with my baby and he was compassionate and caring and answers questions I needed answered and honestly. I will be scheduling the surgery this week when he is back in the office. And all I can do is pray for them both when that time comes.
Price assessment: Great price
Services: Service not listed
Response from the owner · 9 months ago
Hello Elizabeth, thank you for sharing your experience with us. We understand how significant this upcoming surgery is, and we will be here to support you and your pet throughout the process. Please feel free to reach out if you have any further questions or concerns.
