Northside Paws Veterinary Care holds a 5/5 Google rating from 58 reviews, with the owner responding to 98% of them. Customers consistently praise the staff for their patience, compassion, and ability to manage anxious pets in a calm, no-fear environment. Recurring themes include transparent and reasonable pricing, easy scheduling with same-day availability, and thorough communication, including post-procedure updates and check-ins. Reviewers highlight comprehensive services such as surgery, dental care, and preventive treatments, noting the clinic's honesty and lack of pressure regarding medical decisions.
Google rating: 5.0 out of 5 from 58 reviews (100% five-star).
Reviews on this page: 58 Google reviews (48 with written comments, 8 with photos).
Owner responses: the business replied to 98% of reviews.
Reviews from Google, shown as published (original wording, unedited).
AC
Alex Cleveland5 reviews
★★★★★
No one beats the Northside Paws Team. I have taken many dogs here and they have always shown so much love to my dogs. They answer any and all of my questions. They send me updates and picture of my pups after spays and surgeries. They check in on them after vet visits at other places. They are very reasonable and understanding. I wish I received healthcare as amazing as my dogs do.
Response from the owner · 4 months ago
Thank you so much Alex! As always, it is our sincerest honor to be there for your and your beloved pets.
The entire team here is wonderful- they're all so sweet and patient. A very calm and inviting atmosphere! I'm thrilled to see them in the neighborhood. They were so wonderful with my skittish and often spicy little cat.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 5 months ago
Awww, thank you! We love you and your skittish, spicy little kitty, too! Can't wait to meet the rest of the gang.
Dr. Frank has always been kind and compassionate towards our problem child, and makes great accommodations when it comes to her care without sacrificing the standard of care she receives. Emma was a champ even though she got blasted by fluids during the appointment. Giselle at the front desk is not only the sweetest, but she is also really good at what she does. She gets bonus points because she is also bilingual. The entire staff really and honestly are really wonderful and we are glad that our Hope has them. Thank you guys for the wonderful work you do.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 6 months ago
Thanks guys! We appreciate you taking the time to share such kind words and are happy to be able to help.
Overall great experience. I love the way how the staff and the veterinarian treat both of my fur baby. Great customer service. Definitely recommend. Very attentive and following up.
Price assessment: Reasonable price
Services: Large animals
Response from the owner · a year ago
Thank you for taking the time to let us know that you have valued your experience! We are very grateful to have wonderful pets and people like you in our lives!
I love this Veterinarian business. Everyone is so sweet and very helpful with my dogs. Very knowledgeable and make my dogs relax due to their anxiety at the vet. Definitely recommend as a fur parent.
Response from the owner · a year ago
We love that you enjoyed your visit here! Welcome to Indianapolis and we look forward to continuing to see you and your sweet pups!
Can’t say enough amazing things about this practice! I called as a new client hoping for a same day appointment and they so graciously were able to get my sweet old man dog seen that same day. Every member of the staff was delightful. They were professional, kind and honest which is exactly what I look for in a vet after having some really negative and not so nice vets in the past at a different practice. They were so accommodating and really made us feel comfortable. Dr. Azua was the best! So easy to talk to and I really felt heard during our visit. Also, not that it super matters, but having giant windows in the exam room was so refreshing! If you’re looking for a new vet, you will NOT regret booking an appointment here. 🖤🐾
Response from the owner · a year ago
Hi Grace! Thank you so much for taking the time to let us know that we did a good job for you and your pup. We are so happy to have you and hope Flapjack is feeling better.
After 2.5 years of living in Indy and trying another local vet, my cat and I finally found our new home. This is an incredible facility — all staff (schedulers, vet tech, vet) are friendly, honest, and knowledgeable. Intellect and care are what matters most when it comes to pets — if you don’t want to sacrifice either, this is the place for you and your baby(ies).
Response from the owner · a year ago
Thank you Anne! We are so happy to be here to help you and B!
