Google reviewers rate Northwest Exterminating 4.7 out of 5 based on 276 reviews, noting that the owner responds to 74 percent of feedback. Positive comments highlight thorough, professional technicians who communicate effectively, respect schedules, and provide effective pest control for insects and termites at reasonable prices. However, several low-star reviews describe communication failures, such as unreturned calls, missing reports, or billing discrepancies, particularly from customers transitioning from a previous provider.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
No more bugs ! Great service and very professional too !
Thank you for sharing your positive experience and for trusting Northwest Exterminating!
NorthWest Techs are always very professional and thorough.
Thank you for the positive review. We really appreciate you taking the time to share your experience with us, and we are glad to have you as a part of our Mouse family!
Great customer service, very nice and friendly.
Thank you, Bonnie! We’re glad our friendly team provided such a great experience. Thank you for trusting the Mouse!
So Mike comes by every three months to make sure the mosquitoes and spiders stay away it’s important you talk to the person whose giving you the service so that you can get exactly what you need and that way you both are on the same page. Thanks Mike 🤗🤗😊
Mike did our pest control work today. He is a wonderful person to work with. Northwest is very lucky to have an employee of his caliber to represent the company. Good job Mike Long!!
Thank you for the positive review. We really appreciate you taking the time to share your experience with us, and we are glad to have you as a part of our Mouse family!
professional, friendly , and informative ...
Thank you for the positive review. We really appreciate you taking the time to share your experience with us, and we are glad to have you as a part of our Mouse family!
Very thorough, attention to detail, doesn’t rush and takes time to do an excellent job.
Thank you for your 5-star review! We greatly appreciate your kind words and are thrilled to know you’re happy with our service.
I have been very happy with my services! Every technician I have dealt with has been nice, professional, and knowledgeable. Any questions I have are confidently answered and explained in a way that’s easy to understand. The employees that answer the phones are always very nice and got my initial and follow up appointments scheduled quickly. Five stars all around!
Thank you for your wonderful review, Lindsey! We're so glad to hear you've had such positive experiences with our team. Providing knowledgeable, professional service and making every interaction a great one is what we strive for. We truly appreciate your kind words and your continued trust in Northwest!
Thorough and conscientious service. They take time to make sure all pest concerns are taken care of.
Thank you for your feedback! We’re glad to hear you received thorough and conscientious service. We appreciate you choosing Northwest Exterminating!
Audrey is super. Does exlempary work.
We appreciate your 5-star review! Thank you for being part of the Mouse family and for trusting us with your service.