Analyzing 8,565,5028.6M ReviewsFor 24,29024.3K Experts

Experts Reviews · Company report
Northwoods Auto Techs logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%72+5.1Craft & service penalty99−0.1Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE

Northwoods Auto Techs

Rhinelander, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.8★ from 148 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Northwoods Auto Techs is better than 81% of oil change services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Northwoods Auto Techs is better than 75% of oil change services.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Northwoods Auto Techs is better than 99% of oil change services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Northwoods Auto Techs is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Northwoods Auto Techs is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Northwoods Auto Techs is better than 72% of oil change services.B
72

Reviews for your job

Customers hired Northwoods Auto Techs for 8 kinds of job.

Northwoods Auto Techs for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#54 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Oil change”

BeccaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My car was a mechanical mess. It was a volkswagon...that alone presented challenges as there were few to none who were able to fix it.. Enter Northwoods Auto! The gals at the front desk are patient in answering the multitude of questions..besides being resourceful and very knowledgeable. The Auto Techs who continue…

Reasonable priceTiresGeneral repairs & maintenanceBrakes+ Punctuality
JamesLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Update: We have used Northwoods' services a number of times over the years and again just a few days ago for oil, tire rotation, alignment check and filter replacements. They are excellent. We are very grateful they are here and, candidly, wouldn't go anywhere else. Earlier: I trust these folks and truly…

Reasonable priceElectrical repairOil changeTires+ Punctuality+ Quality+ Professionalism
Matthew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

By far the most honest, competent, friendly shop I've had the pleasure of working with in almost 30 years of vehicle ownership. A great team that invariably performs outstanding work! Thank you all very much.

Air & cabin filter replacementBrakesElectrical+ Punctuality+ Quality+ Professionalism
RobLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They always go above and beyond to make sure we are satisfied as customers. I have never had an issue with the work their team has done on any of our vehicles. Additionally, they are very friendly and explain everything very well. We have been coming here for about 15 years and have no plans to change that.

Auto battery maintenanceAuto battery replacementAuto brake repair
MaryLocal Guide · 130 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Roni is so sweet and helpful. She kept me informed about what was needed and when to expect the work to be done. Reasonable prices and great crew! Now I know why others recommend them!

Oil changeTires
Debra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prompt scheduling, quality service, plus all staff are friendly and ready to maintain and return your vehicle to you - safe and ready for the road!

General repairs & maintenanceOil changeTires
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Exceptional service for whatever may be needed. Would never ever consider going anywhere else. Will continue to be a lifelong customer and recommend you to everyone!!!

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Travis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Where to start....hmmmm. Brought my 2017 F150 in for a diagnosis on a random misfire. Turns out my cam phasers and solenoids were on their way out. Timing set was getting close to replacement mileage also. I was recommended to them by a buddy and I could not be happier with how this all transpired. I walked in…

Customer photo from Travis's review
Air & cabin filter replacementAuto battery replacementBattery
BrianLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I highly recommend Northwoods Auto Techs! They're the most knowledgeable and professional mechanics in the area. I wouldn't take my Mercedes anywhere else.

Auto maintenanceAuto engine diagnosticGeneral repairs & maintenance
Ray3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I am a new customer-recently moved to Rhinelander-and I couldn't be more pleased with regard to the quality of work done,the honesty regarding billing and the overall friendliness of the staff. And a loaner car is available if you need one -no cost to you.

Air & cabin filter replacementBatteryAuto engine diagnostic+ Quality
JasonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The girls at Northwoods Auto Techs are just awesome! The techs did an awesome and efficient job on my vehicle! I would give this place 10 stars if I could! Highly recommend to anyone that needs automotive work!

General repairs & maintenanceOil changeSteering & suspension repair+ Punctuality+ Quality+ Professionalism
DonLocal Guide · 152 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenanceBrakesOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 11%Reasonable 89%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance22—
Oil change12—
Brakes11—
Tires10—
Auto engine diagnostic7—
Engine repair6—
Steering & suspension repair6—
Electrical5—

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