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Nouvelle Design Studio

Lighting store · Mesa, AZ · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%97+67.2Reliability 31%97+29.8Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 15 home decoratorsPosition by Experts Score among all companies we track in this category. · better than 79%
5.0 ★★★★★ 23 Google reviews · 19 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
4%reviews answered by the owner
Jul 2026latest review

Nouvelle Design Studio at a glance

Google reviewers rate this Mesa lighting store five stars based on twenty-three reviews, with the owner responding to only four percent of feedback. Customers frequently cite helpful staff in selecting fixtures, broad product variety, and fair pricing compared to big-box retailers. Service highlights include timely communication, quick shipping, and professional installation. Recurring themes emphasize personal assistance with design choices and prompt delivery, while no common criticisms appear in the provided five-star excerpts.

  • Google rating: 5.0 out of 5 from 23 reviews (100% five-star).
  • Reviews on this page: 23 Google reviews (21 with written comments, 3 with photos).
  • Owner responses: the business replied to 4% of reviews.
  • Most recent review: July 16, 2026.
  • Service: Home Decorator serving Mesa, Arizona.

Data from Google, last updated November 1, 2026.

Score profile vs other home decorators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction97Reliability97Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 97 (median 97)Reliability: 97 (median 97)Momentum: 100 (median 100)
Nouvelle Design StudioHome Decorators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nouvelle Design Studio: 97/100 on this factor. Category median: 97.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nouvelle Design Studio: 97/100 on this factor. Category median: 97.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 87.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nouvelle Design Studio: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
–

Bar = this company · dark tick = category median.

Star ratings

23 Google reviews we collected

  • 5 stars23100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 21 written reviews

  • Praise3197%
  • Complaints13%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1031%
  • Speed & response722%
  • Would recommend722%
  • Quality & results39%
  • Price & value39%
  • Communication26%

What customers talk about

We read 21 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Michael was very helpful in selecting light fixtures.”
  • “Shipping was also quick, we will definitely be back for our next project.”
  • “We would highly recommend this store for your lighting needs.”
  • “Great experience with this company and their product is beautiful.”
  • “Excellent lighting choices and customer service with fair pricing.”
  • “He listened to what we were looking for in lighting and showed us so many options that were great choices.”

People customers mention

  • Mike 5 reviews
  • Lighting 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Paul6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Michael was very helpful in selecting light fixtures. Noelle personally visited our home and gave us valuable interior decoration advice. And, finally, the installer Gabriel is a very good professional who took care of the installation seamlessly. We would highly recommend this store for your lighting needs.

Kaylee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Michael and his team are spectacular to work with on my design projects. I could write an entire paragraph about how great they are to work with but I’ll keep it short! They are the best & make every transaction seamless!

Lynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I worked with Tina and Mike on a remodel on my home. They were very helpful in helping me select the mirrors, and Lighting for bathrooms and kitchen. They kept me up to date on when items were going to ship and the light bulbs I needed for each fixture and specs on how to hang the fixtures. They delivered all my…

Customer photo from Lynn's review
Robin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Love my new lighting! Noelle was wonderful to work with and created the perfect plan for my home! I replaced the majority of my fixtures and couldn’t be more pleased with the results!

Customer photo from Robin's reviewCustomer photo from Robin's reviewCustomer photo from Robin's reviewCustomer photo from Robin's review
George11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Customer service by Mike was Great!! He listened to what we were looking for in lighting and showed us so many options that were great choices. The hardest part was figuring out which lights to go with. Shipping was also quick, we will definitely be back for our next project.

katieLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Cannot recommend this business enough. We bought lighting for our bedroom, master bath and living room. Great selection, if it’s not in stock it arrives quickly. I love that it’s family owned and run. Perfect place to buy something unique!

Photos

Customer reviews

5.0 ★★★★★ 23 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Paul Krishnan6 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Michael was very helpful in selecting light fixtures. Noelle personally visited our home and gave us valuable interior decoration advice. And, finally, the installer Gabriel is a very good professional who took care of the installation seamlessly. We would highly recommend this store for your lighting needs.

Kaylee Brunet7 reviewsTotal number of Google reviews Kaylee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Michael and his team are spectacular to work with on my design projects. I could write an entire paragraph about how great they are to work with but I’ll keep it short! They are the best & make every transaction seamless!

Lynn Farr1 reviewTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I worked with Tina and Mike on a remodel on my home. They were very helpful in helping me select the mirrors, and Lighting for bathrooms and kitchen. They kept me up to date on when items were going to ship and the light bulbs I needed for each fixture and specs on how to hang the fixtures. They delivered all my mirrors and lighting to my home. I would highly recommend them to family, friends and neighbors.

Robin Gefroh2 reviewsTotal number of Google reviews Robin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love my new lighting! Noelle was wonderful to work with and created the perfect plan for my home! I replaced the majority of my fixtures and couldn’t be more pleased with the results!

George G11 reviewsTotal number of Google reviews George has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Customer service by Mike was Great!! He listened to what we were looking for in lighting and showed us so many options that were great choices. The hardest part was figuring out which lights to go with. Shipping was also quick, we will definitely be back for our next project.

katie kaselLocal Guide · 34 reviewsTotal number of Google reviews katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cannot recommend this business enough. We bought lighting for our bedroom, master bath and living room. Great selection, if it’s not in stock it arrives quickly. I love that it’s family owned and run. Perfect place to buy something unique!

S KoppiLocal Guide · 21 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent customer service! I had a lamp repair and they took care of me right away. They have all of the updated lighting and will get you whatever you like. I highly recommend them to anyone looking for lighting!

Dave Tuttle3 reviewsTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Local specialty lighting Co that was extremely helpful. I'd recommend anytime.

Marcia Saatzer6 reviewsTotal number of Google reviews Marcia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Purchased three lamps for our new home in Mesa. One floor lamp and two table lamps. All three are perfect for our decor. Staff was so helpful and accommodating and made the process easy. Great prices, too! Highly recommend.

William ChristieLocal Guide · 55 reviewsTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent lighting choices and customer service with fair pricing. Their products are superior to what you typically find at big box hardware stores. They have quality products at a fair price. Michael was very helpful and followed up with timely communication. I will be a repeat customer.

Nouvelle Design Studio on Google Maps →

Business details