How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%73+5.2Craft & service penalty83−1.7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORENovato Auto Service
Novato, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.9★ from 256 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Novato Auto Service for 8 kinds of job.
Novato Auto Service for electrical repair
Clear ✕All 12 Google reviews tagged “Electrical repair”
I am clueless about fixing all things car related. Scott, his wife, his son and crew always give me the “real” information that I need to keep my truck running smoothly at all times. The price is very reasonable. They are wonderful! This car has to last. Currently on 169,999 miles.
I previously had a check engine light on that I’ve delayed which seems it might be the catalytic converter, or oxygen sensors, both are pretty expense. When my car wouldn’t start you could imagine I was worried as hell — I was getting take out across the street from his shop, when it happened and I was able to…
Great communication, great service, great people.
There are no words that can explain how grateful I am of Scott and the team. They resolved the mystery electrical issue that I had with my truck and saved me the stress of having broken vehicle. Scott was vigilant at finding root cause and I commend the determination. It's rare that you experience a mechanic that…
The rats took up residence under the hood of my Tahoe and chewed on the wires causing a number of issues. Took it to Novato Auto and Scott had it back to me two days later as good as new. VERY happy customer,
Scott and team are real pros who know how to take care of your vintage vehicle. I’m glad I have them in my corner!
Great fast service. Scott knows his stuff. Courteous, knowledgeable and fast! My go to mechanic for my classic Jag
Great work. Good service and price.
Great service, exceptional kindness. Prompt response. I highly recommend it for any auto repair!
Great service, diagnosed an electronic issue two other garages could not. Trusted their service so much had them fix several other issues. Great, honest, service. Definitely recommend.
Scott and his team are honest, smart, and will let you know what, exactly, needs to be done. I keep going back when needed.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 34 | — |
| General repairs & maintenance | 27 | — |
| Brakes | 27 | — |
| Auto maintenance | 19 | — |
| Vehicle Inspection | 17 | — |
| Auto engine diagnostic | 15 | — |
| Electrical repair | 12 | — |
| Wheel alignment | 10 | — |
