Google reviewers rate Novix Pest Control 4.9 out of 5 based on 163 reviews, with the owner responding to all feedback. Customers frequently praise the professionalism, punctuality, and clear communication of the technicians, noting that reasonable pricing and thorough treatments effectively reduce pests. While most experiences are positive, a few critics mention instances where specific homeowner instructions regarding spray placement were ignored, and one reviewer noted confusion regarding a sales pitch for a subscription service during a visit.
Google rating: 4.9 out of 5 from 163 reviews (94% five-star).
Reviews on this page: 163 Google reviews (114 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 23, 2026.
Service: Ant Exterminator serving Wichita, Kansas.
Data from Google, last updated October 26, 2026.
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Customer reviews
4.9
★★★★★
163 reviews on Google
5★153
4★8
3★1
2★0
1★1
Reviews from Google, shown as published (original wording, unedited).
CW
Connie White8 reviews
★★★★★
Grant was very friendly and professional. He worked efficiently and was very helpful in planning when to pause treatment until spring.
Price assessment: Reasonable price
Price: $120–140
Services: Spider extermination, Flea & mite extermination, General pest inspection, Cockroach extermination, Ant extermination
Pest type: Ants, Cockroaches, Spiders
Response from the owner · 2 days ago
Thank you for your wonderful feedback, Connie! We're delighted to hear that Grant provided you with friendly and professional service. It's great to know he was able to assist you in planning your treatment effectively. Your satisfaction is important to us!
Novix Pest Control
Grant was very polite and courteous. Explained the process and totally met my expectations. Thank you.
Price assessment: Reasonable price
Services: Bug & insect extermination
Pest type: Ants, Rodents, Cockroaches, Spiders
Response from the owner · 2 days ago
Barb, thank you for taking the time to leave this review. We are glad Grant was polite, walked you through the process, and met your expectations. Your kind words mean a lot and help our team keep up the good work. We appreciate your trust and look forward to helping you again.
Novix has come out as promised and been on time and professional. Their prices are reasonable and are backed by a full guarantee. We’ve seen significant improvement in the amount of bugs in our basement which was our top issue.
Price assessment: Reasonable price
Price: $100–120
Services: Hornet & wasp extermination, General pest inspection, Cockroach extermination, Ant extermination
Pest type: Ants, Cockroaches, Spiders
Response from the owner · 3 days ago
Thank you for your wonderful feedback! It’s great to hear that our team was punctual and professional. We're pleased that you've noticed a significant improvement in your basement. Your satisfaction is important to us, and we appreciate your trust in our services.
Novix Pest Control
Service was great !!!! He took his time and addressed my main concerns, very professional.
Price assessment: Reasonable price
Price: $140–160
Services: Spider extermination, Bug & insect extermination, Ant extermination
Pest type: Ants, Spiders
Response from the owner · 3 days ago
Thank you for the wonderful feedback, Yvette! We're delighted to hear that our team member took the time to address your concerns with professionalism. Your satisfaction is important to us, and we're glad you had a great experience!
Novix Pest Control
Richard was our tech and we appreciate his attention to detail! He was super friendly and did a great job!!
Price assessment: Great price
Services: Home inspection, Hornet & wasp extermination, Spider extermination, Flea & mite extermination, General pest inspection, Bug & insect extermination
Pest type: Spiders
Response from the owner · 4 days ago
Thank you for the wonderful feedback! We're delighted to hear that Richard made a positive impression with his friendly service and attention to detail. It's great to know you were satisfied with the job he did!
Novix Pest Control
Thank you for the wonderful feedback! We're glad to hear you had a positive experience with our team. Providing great service is our priority, and it's fantastic to know that we met your expectations.
Novix Pest Control
Grant did a very thorough job of spraying. He was friendly and kept me informed of what he was doing.
Price assessment: Great price
Price: $160–180
Response from the owner · a week ago
Melissa, thanks for sharing your experience. We’re happy Grant was friendly, kept you updated, and completed a careful, thorough spray. Your feedback encourages our team and helps us maintain high standards. We look forward to assisting you again.
He was very understanding answer all questions that I had asked he is amazing
Price assessment: Great price
Price: $20–40
Pest type: Cockroaches
Response from the owner · a week ago
Thank you for your wonderful feedback! It's great to hear that our team member was able to address all your questions and provide you with the support you needed. We appreciate your kind words and are glad you had a positive experience!
Novix Pest Control
Thank you for the fantastic feedback, Barbara! We're so glad to hear that you found our team helpful and personable. Your satisfaction means a lot to us!
Novix Pest Control
Richard explained what was done and worked in a timely manner. Totally satisfied.
Price assessment: Reasonable price
Price: $120–140
Services: Hornet & wasp extermination, Bug & insect extermination
Pest type: Ants, Spiders
Response from the owner · a week ago
Thank you for your kind words, Janice! We're pleased to hear that Richard provided you with a clear explanation and efficient service. Your satisfaction means a lot to us!
Novix Pest Control
