Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
NS Builders logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%91+13.8Craft & service penalty95−0.5Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

NS Builders

Boston, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 46 home builders · 5.0★ from 33 Google reviews

📞 Call (774) 381-7821Request a call backWebsite ↗

Report card

Percentile vs other home builders (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NS Builders is better than 97% of home builders.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NS Builders is better than 94% of home builders.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.NS Builders is better than 95% of home builders.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.NS Builders is better than 91% of home builders.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NS Builders is better than 100% of home builders.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.NS Builders is better than —% of home builders.–
—

Reviews for your job

Customers hired NS Builders for 8 kinds of job.

NS Builders for home renovations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Home renovations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Home renovations”

Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

As an architect and partner at ThoughtCraft Architects designing custom, distinctive homes and renovations for discerning clients, NS Builders hit the mark on execution, service, and communication. Nick and his team were excellent partners throughout the project, collaborating closely with us to bring the design to…

Reasonable priceHome renovations
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

When we started this project, craftsmanship was by far the most important thing to us. Our existing unit had already been beautifully renovated, and our biggest fear was that by combining it with the unit below, we would somehow compromise what we already loved about our home. We weren’t looking for the cheapest or…

Home renovationsProject managementCustom home design
Bobbi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

NS Builders were fabulous to work with! We did a complete gut and remodel of two condos that we put together and we couldn't be happier with what was done, how it was done, and the timeliness of its completion! The cabinet makers within NS Builders (Materia, Ken DeCost and his team) were phenomenal!! All the…

Customer photo from Bobbi's reviewCustomer photo from Bobbi's reviewCustomer photo from Bobbi's reviewCustomer photo from Bobbi's review
Reasonable priceInstall flooringHome renovationsProject management
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I am a residential architect and love working on projects with NS Builders. Everyone on the team is very professional, friendly and hard-working. The team at NS Builders pays great attention the the quality and craftsmanship of their their work.

Tile work installationInstall flooringGarage design & building+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling8—
Project management7—
Home renovations4—
Install flooring3—
Consultation3—
Custom home design2—
Tile work installation2—
Drywall installation2—

Compare with

North Shore Home Builders logoNorth Shore Home BuildersExperts Score 98Boston · 5.00★Boston Dream Group logoBoston Dream GroupExperts Score 97Boston · 5.00★Superstar Builders logoSuperstar BuildersExperts Score 97Boston · 4.98★