Bethany Pruitt15 reviewsTotal number of Google reviews Bethany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExceptional service
NTM Productions
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#108 of 175 video production companiesPosition by Experts Score among all companies we track in this category. · better than 39%
5.0 ★★★★★ 16 Google reviews
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 16 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
19%reviews answered by the owner
Sep 2026latest review
NTM Productions at a glance
Google reviewers rate NTM Productions five stars based on sixteen reviews, noting that the owner responded to nineteen percent of comments. Clients describe the company as providing comprehensive audio, visual, and security services for events and permanent installations, highlighting efficient setup, clear communication, and competitive pricing. Recurring themes include the team's professionalism, ability to handle last-minute changes, and helpfulness during complex hybrid events, with no common criticisms identified in the provided excerpts.
- Google rating: 5.0 out of 5 from 16 reviews (100% five-star).
- Reviews on this page: 16 Google reviews (11 with written comments).
- Owner responses: the business replied to 19% of reviews.
- Most recent review: September 27, 2026.
- Service: Video Production Company serving Visalia, California.
Data from Google, last updated November 2, 2026.
Score profile vs other video production companies
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NTM Productions: 98/100 on this factor. Category median: 98.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NTM Productions: 96/100 on this factor. Category median: 97.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NTM Productions: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
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Bar = this company · dark tick = category median.
Star ratings
16 Google reviews we collected
- 5 stars16100%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 11 written reviews
- Praise17100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude635%
- Would recommend529%
- Quality & results212%
- Communication212%
- Speed & response16%
- Price & value16%
What customers talk about
We read 11 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The whole team from consultation, to move-in and set-up, to day of event were extremely efficient and helpful for our whole team.”
“NTM Productions has been our go-to production team for the last few years of our Trade Show which takes place at Visalia Convention Center.”
“Not only did Nathan and his team act with professionalism & attention to detail, but they also were available throughout the night for us.”
“Knowledgable, Friendly, Communicative, and Professional.”
“Super friendly, great communication and very good prices for equipment.”
People customers mention
- Nathan 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
RaphaelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
From audio and visual to security, internet, and so much more… NTM does it all. Even better, the people are fantastic to work with. Highly recommend!
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
NTM Productions has been our go-to production team for the last few years of our Trade Show which takes place at Visalia Convention Center. The whole team from consultation, to move-in and set-up, to day of event were extremely efficient and helpful for our whole team. They handle multiple rooms, guest speakers,…
Stephen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The Methodist Church in Tulare decided to upgrade to flat screens and a new sound system. Our sanctuary is 130 years old and we had concerns about how new equipment would work. Matt, went through everything with us worked with us and gave us a proposal. Once all the equipment was in Bryan and his team took over.…
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
The best in the business!! From large permanent AV setups to events, NTM is your source for everything Audio/Visual. Elite customer service, products and installation. I cannot say enough about Nathan and his team at NTM!
Janessa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
I was so overwhelmed with gratitude for Nathan and his team. He and his team setup a room for a conference that included 6 microphones, speakers for inside and outside, video camera for an in person and zoom event. It's very difficult to have an in person and zoom event simultaneously, but the team made it look like…
+ Responsiveness+ Quality+ Professionalism
SophieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 years ago★★★★★
Nathan and his team are absolute superstars! We had a lot of very last minutes changes and requests to the AV set-up for a large networking dinner we held for my company in February in Visalia. Not only did Nathan and his team act with professionalism & attention to detail, but they also were available throughout…
Customer reviews
5.0 ★★★★★ 16 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Raphael TerryLocal Guide · 17 reviewsTotal number of Google reviews Raphael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFrom audio and visual to security, internet, and so much more… NTM does it all. Even better, the people are fantastic to work with. Highly recommend!
Jessica Gravitt1 reviewTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNTM Productions has been our go-to production team for the last few years of our Trade Show which takes place at Visalia Convention Center. The whole team from consultation, to move-in and set-up, to day of event were extremely efficient and helpful for our whole team. They handle multiple rooms, guest speakers, last minute changes, and more with ease and professionalism that makes the production part of your event the last thing you'll need to worry about. I'm always thankful to have NTM as part of our crew because I know that when I walk into our show, I don't have to worry about the anything with our AV, since NTM has it completely under control!
Response from the owner · 6 months ago
Thank you Jessica, we had a great time working on your event. Can’t wait for the next one!
Kimberly Watamura4 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKnowledgable, Friendly, Communicative, and Professional.
Joshua Mayfield1 reviewTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat company, very helpful and very knowledgable.
Stephen Harrell7 reviewsTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe Methodist Church in Tulare decided to upgrade to flat screens and a new sound system. Our sanctuary is 130 years old and we had concerns about how new equipment would work. Matt, went through everything with us worked with us and gave us a proposal. Once all the equipment was in Bryan and his team took over. All of the installation was done in a week as well as training for operators of the system. We would highly recommend NTM for product quality and the expertise of the team that did all the work.
David Haun6 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe best in the business!! From large permanent AV setups to events, NTM is your source for everything Audio/Visual. Elite customer service, products and installation. I cannot say enough about Nathan and his team at NTM!
Janessa Iden8 reviewsTotal number of Google reviews Janessa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI was so overwhelmed with gratitude for Nathan and his team. He and his team setup a room for a conference that included 6 microphones, speakers for inside and outside, video camera for an in person and zoom event. It's very difficult to have an in person and zoom event simultaneously, but the team made it look like a breeze. I cannot say enough good things about his team and the quality of service. I would recommend without hesitation and will use again.
- Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 4 years ago
Thank you Janessa! It was our pleasure to provide assistance for such an important and impactful topic in our area. Thank you!
Sophie TadrosLocal Guide · 15 reviewsTotal number of Google reviews Sophie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNathan and his team are absolute superstars! We had a lot of very last minutes changes and requests to the AV set-up for a large networking dinner we held for my company in February in Visalia. Not only did Nathan and his team act with professionalism & attention to detail, but they also were available throughout the night for us. My management team was over the moon with how seamless the videos ran, with how good the speeches sounded & with the overall look of the stage set-up. I could never thank Nathan and his team enough for pulling this off for us. Truly an amazing team & will be using them again in the future.
Cliff SabroeLocal Guide · 12 reviewsTotal number of Google reviews Cliff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese guys have been super helpful in getting our new projector system set up at WVCOC. Super friendly, great communication and very good prices for equipment.
Response from the owner · 8 years ago
Thanks so much for the review! So glad we could help you out!
Business details
- Address: 11369 Avenue 264, Visalia, CA 93277
- Phone: (559) 550-1500
- Website: ntmproductions.com
- Service area: Visalia, CA