Video production service · Gentry, AR · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#48 of 277 video production companiesiPosition by Experts Score among all companies we track in this category. · better than 83%
5.0★★★★★30 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Nu Fangled Images five stars based on thirty reviews, with the owner responding to forty-three percent. Customers frequently cite fast turnaround times, reasonable pricing, and clear communication when converting VHS, 8mm, slides, and digital files to modern formats. The business is noted for handling difficult media transfers locally, avoiding the need to mail items, and providing professional customer service without significant recurring criticisms in the provided excerpts.
Google rating: 5.0 out of 5 from 30 reviews (100% five-star).
Reviews on this page: 30 Google reviews (27 with written comments).
Owner responses: the business replied to 43% of reviews.
Most recent review: October 23, 2026.
Service: Video Production Company serving Gentry, Arkansas.
Data from Google, last updated October 25, 2026.
Score profile vs other video production companies
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Nu Fangled ImagesVideo Production Companies median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nu Fangled Images: 99/100 on this factor. Category median: 99.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nu Fangled Images: 98/100 on this factor. Category median: 98.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nu Fangled Images: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
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Bar = this company · dark tick = category median.
Star ratings
30 Google reviews we collected
5.0of 5
5 stars30100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 27 written reviews
98%praise
Praise5198%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value1223%
Quality & results1121%
Would recommend1121%
Speed & response1019%
Staff & attitude612%
Communication12%
Honesty & trust12%
What customers talk about
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They worked incredibly fast, communicated clearly throughout the process, and their pricing was very reasonable.”
“Super easy process, great service and turn around time.”
“I highly recommend them to anyone needing media conversion services.”
“Had a short home movie on VHS that they were able to digitize same day.”
“They are very professional with fantastic customer service!”
“They are in Trusted service provider list.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
tonyLocal Guide · 26 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
this is the place to have videos turned into a keepsake item should your device stop working. walmart offers this service but it costs more and you will find the employees completely clueless about it and are of no help.
nu images was fast simple and easy. i got my stuff back in a week. i told some family members…
Amber12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
NuFangled Images is amazing. They transfer all your precious memories to be easily watched and stored. You can choose DVD’s or a Memory stick. Super easy process, great service and turn around time. I highly recommend NuFangled Images. A++++++
FrankLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
NU Fangled transferred my old 8mm family tapes to digital, and I was blown away by the results. I saw family members and moments I had never seen before, which meant so much to me. They worked incredibly fast, communicated clearly throughout the process, and their pricing was very reasonable. I highly recommend them…
Mark12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I have used Nu Fangles images on multiple occasions to digitize old home movies (on multiple formats) and photos. I have also sent friends to them for their projects. They are very professional with fantastic customer service! Will definitely be using them again.
BobLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I just had 18 VHS tapes digitized at Nu Fangled. Grace did a fantastic job. Some of the videos were from 1984.
So glad I found them. I did not want to mail off my family VHS tapes to someone I had not met in person at a respectable location.
I highly recommend this company. Grace was so helpful and customer…
ReidLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Had a short home movie on VHS that they were able to digitize same day. Definitely the best value I could find in NWA and the turnaround time was just icing on the cake.
this is the place to have videos turned into a keepsake item should your device stop working. walmart offers this service but it costs more and you will find the employees completely clueless about it and are of no help.
nu images was fast simple and easy. i got my stuff back in a week. i told some family members about them and now they are digging through some of their stuff they want to take to nu images for them to transfer over.
Amber12 reviewsiTotal number of Google reviews Amber has written across all businesses on Google Maps, not just this one.
NuFangled Images is amazing. They transfer all your precious memories to be easily watched and stored. You can choose DVD’s or a Memory stick. Super easy process, great service and turn around time. I highly recommend NuFangled Images. A++++++
Response from the owner · 5 months ago
Thank you so much Amber!
Frank SaulsberyLocal Guide · 15 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
NU Fangled transferred my old 8mm family tapes to digital, and I was blown away by the results. I saw family members and moments I had never seen before, which meant so much to me. They worked incredibly fast, communicated clearly throughout the process, and their pricing was very reasonable. I highly recommend them to anyone needing media conversion services.
Response from the owner · 6 months ago
Frank,
Thank you so much for this review! We loved helping you preserve your family memories. Thank you for trusting us with this important work!
Mark Hamilton12 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
I have used Nu Fangles images on multiple occasions to digitize old home movies (on multiple formats) and photos. I have also sent friends to them for their projects. They are very professional with fantastic customer service! Will definitely be using them again.
Response from the owner · 7 months ago
Thank you for spreading the word and coming back Mark!!!
Bob BeckLocal Guide · 32 reviewsiTotal number of Google reviews Bob has written across all businesses on Google Maps, not just this one.
I just had 18 VHS tapes digitized at Nu Fangled. Grace did a fantastic job. Some of the videos were from 1984.
So glad I found them. I did not want to mail off my family VHS tapes to someone I had not met in person at a respectable location.
I highly recommend this company. Grace was so helpful and customer friendly.
They are in Trusted service provider list.
Response from the owner · 7 months ago
Thank you for trusting us with your memories Bob!!!
Reid SlaughterLocal Guide · 9 reviewsiTotal number of Google reviews Reid has written across all businesses on Google Maps, not just this one.
Had a short home movie on VHS that they were able to digitize same day. Definitely the best value I could find in NWA and the turnaround time was just icing on the cake.
Response from the owner · 7 months ago
Thank you Reid! We appreciate it!
Aracely Hernandez9 reviewsiTotal number of Google reviews Aracely has written across all businesses on Google Maps, not just this one.
TLDR: BRING YOUR STUFF TO THESE PEOPLE! I am blown away by the customer service, cost, and quality of product.
My siblings and I decided to "borrow" our mom's VHS home videos so we could have them digitized for her for Christmas. I read reviews online and decided to go here.
Just a couple days after drop off, I received a text that my USB drive and tapes were ready for pick up. I also was given a price that seemed too low based on the prices on their website. I asked about it and was told that they found a couple videos that were just TV recordings (which they didn't charge me anything for) and had given me huge discounts for a couple tapes where the tracking wasn't very good.
I picked the USB drive and the tapes up this morning and just plugged the USB into the TV and got YET ANOTHER surprise: each file was named with the year first followed by short titles of each part of the tape (e.g. "1993 - John B-Day; Kelsey B-Day; Easter; Church and Dad's"). Everything is so easy to find!
I wish I had more stuff to digitize or convert into a different format, because I would love to send these people more business. :D
Response from the owner · 11 months ago
Thank you SO much for your kind words and for trusting us with your family memories. It's an honor to help you preserve those for generations to come. Thank you!!!
Jeff PrattLocal Guide · 200 reviewsiTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
