Google reviewers rate Nu-Way Bin Rentals & Roll Off Service 4.9 out of 5 based on 107 reviews. Customers frequently highlight the company's punctuality, flexible scheduling, and convenient mattress drop-off process. While most praise the responsive communication and reasonable pricing, a few low-star reviews criticize specific instances of rude phone interactions and misleading weight allowances for large construction dumpsters.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
It is difficult to get rid of a used mattress, but Nu-Way is an easy and convenient place to drop one off. Call first and they will provide instructions. The drop off point is behind the building and there is a sign indicating the spot. Easy peasy.
They get a dumpster wherever I need it quick
I ordered a 3yd container on Wed. had it filled that day. Called jake that day at 5:00 pm. ask if they could pick it up and deliver another the next day.I arrived Thur. morning at 9:00 a new container was delivered!(driver was friendly & professional)! excellent and fast service!!! 5 STARS!!!
Nu-Way provided me with fast, professional, reliable, and flexible assistance for an estate sale that I urgently needed help with. I was referred to Eddie by my estate planner, Shauna, and he was incredibly quick to respond and assist throughout the process. Even when the project turned out to be larger than I had initially anticipated, Eddie acted immediately to provide everything I needed. Nu-Way Bin Rentals & Roll Off Service did a fantastic job, and I highly recommend them. Best regards, R. Romant
Easy and convenient process!
Very efficient and helpful and responsive
very rude!!! hang up the phone and block me, we schedule 40 yard for Friday, he tried calling me at 6am i didn't pick up (because we scheduled for 8am) and i called back at 7am and he just hang up
This review is from a scammer. This is the 3rd name he has used so far. Provided a fake email address, tried to say he would pay cash on delivery, and his phone was declining text messages. We tried to call him a few times to clarify information and get an ID and credit card and he wouldn't pick up. Thats on top of a discount being provided yesterday, so who's actually being rude?! After the discount he tried to grind on us for an even lower rate stating other companies lower pricing with names he couldn't provide. His phone number, information, and address he used have been reported to authorities.
I had an excellent experience with Nu-Way Bin Rentals. Jake was extremely professional, responsive, and accommodating throughout the entire process. Every time I called or reached out, he responded promptly and was always helpful. We also needed to make some changes to our pickup times, and the team was very flexible and accommodating. Their willingness to work with our schedule saved us both valuable time and money with our crew. I really appreciated the level of customer service and reliability from Nu-Way Bin Rentals. I would definitely recommend them to anyone looking for a professional and dependable bin rental company.
Thank you for the kind review. It was a pleasure to assist in your project and supply you with trash bins for rent!
Very simple, clean and easy way to recycle your old mattress.
Thank you for Mattress Recycling with us!
Reasonably priced. Professional and courteous dispatch/drivers. On schedule drop off and pick up. Highly recommended.
Thank you for your Lowboy Roll Off Rental!