Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
Google reviewers rate NuBrakes Mobile Brake Repair 4.9 out of 5 stars based on 1,321 reviews, with the owner responding to 26 percent of them. Customers frequently cite punctuality, clear communication, fair pricing, and the convenience of mobile service for brake pad and rotor replacements. However, some low-star reviews describe recurring issues with unresolved mechanical problems, appointment cancellations without notice, and perceived lack of accountability for post-service defects.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,321 Google reviews we collected
Phrases our text analysis found in 1,033 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 1,033 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service and timely communication from the original online estimate to the incredibly quick brake pads replacement!”
“The tech Dominique was late not his fault and so they gave me a discount.”
“From receiving a quote, to the inspection, and finally to the finished job, NuBrakes was extremely helpful and polite.”
“The technician Casey was extremely rude from the first moment I picked up the phone.”
“my breaks done to my Mercedes Benz the technician name was Jay and he did a fantastic job he was fast and efficient and prices are unbeatable I would…”
“After they replaced both sets of pads, my car was making a horrible vibrating/humming noise loud enough to be heard over the phone.”
“…astic job he was fast and efficient and prices are unbeatable I would definitely recommend them to anyone and will recommend them to everyone!…”
“Feel ashamed I recommended them to my mom and she has had issues since the same guy worked on her truck.”
“Pricing was fair and the convenience of having the work done at my home made the whole experience stress-free.”
“And I did not feel like I was being over charged for the services provided.”
“Not only did he point out the problems, he walked me through it and explained so that I understand the issue myself.”
“I highly recommend NuBrakes service for anyone needing reliable, on-site auto repair.”
“Jesus Broke My Calibur and then came back today 1/8/23 and lied to my face about how it was another reason why it’s leaking (brake fluid falling out t…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired NuBrakes Mobile Brake Repair for 7 kinds of job. Pick one to see what they paid and said.
It is very rarely that I publish a review, and even more so that it is 5-stars. From receiving a quote, to the inspection, and finally to the finished job, NuBrakes was extremely helpful and polite. Not to mention, they finished the job in less than an hour. This was so convenient!
Really glad I stumbled upon this company! Great service and timely communication from the original online estimate to the incredibly quick brake pads replacement! Dominique texted when he was on his way to my house, called when he arrived, and was very courteous and personable. He explained the work he would do,…
Absolutely amazing service! My technicians name was Dominique and he was very kind and quick with his service. Not only did he point out the problems, he walked me through it and explained so that I understand the issue myself. I have always had a great experience with the company and will always go back here when having issues.
Just got my breaks done to my Mercedes Benz the technician name was Jay and he did a fantastic job he was fast and efficient and prices are unbeatable I would definitely recommend them to anyone and will recommend them to everyone!!!
Great and easy service, from setting up the appointment to having the service completed!!! I will be using them again and referring all family and friends.
Definitely good service, the NuBrake technician showed up at my house promptly, even waited a few minutes for me to get back with the car. He did the job quick and the brakes work like new. Not sure about price, I did not get other quotes, but probably was no different then a normal shop and way more convenient. Highly recommended.
| Job | Reviews | Category typical |
|---|---|---|
| Brakes | 841 | — |
| Brake service & repair | 188 | — |
| Oil change | 37 | — |
| Tires | 16 | — |
| Steering & suspension repair | 3 | — |
| Battery | 3 | — |
| Air & cabin filter replacement | 2 | — |
4.9 ★★★★★ 1,321 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Fast friendly service
Thank you, Sean, for choosing Nubrakes! We're thrilled you enjoyed our fast, friendly service and look forward to serving you again.
Josh did a great and fast job as always! I highly recommend NuBrakes!
Thanks so much, Alan! We're thrilled to hear Josh took good care of you, and we look forward to your next visit to NuBrakes!
It is very rarely that I publish a review, and even more so that it is 5-stars. From receiving a quote, to the inspection, and finally to the finished job, NuBrakes was extremely helpful and polite. Not to mention, they finished the job in less than an hour. This was so convenient!
Thank you so much for sharing your wonderful experience, Becca! We're thrilled that NuBrakes could provide convenient and efficient service for you, and we hope to welcome you back in the future.
Really glad I stumbled upon this company! Great service and timely communication from the original online estimate to the incredibly quick brake pads replacement! Dominique texted when he was on his way to my house, called when he arrived, and was very courteous and personable. He explained the work he would do, absolutely no upselling, told me how billing would work, and was done with the job in barely 30 minutes! This couldn't have been more convenient. Oh, and the price was much better than 3 other estimates I'd gotten! If I could give 10 stars, I would. I'll definitely be telling my network about NuBrakes!
Thank you, Montério! We're thrilled to hear about your positive experience with NuBrakes and appreciate you spreading the word. Looking forward to seeing you again!
10/10 highly recommend !!! Dominique was incredible, Fast and Friendly!!!
Hi David, we're thrilled to hear that Dominique made your experience at Nubrakes so positive. Thanks for the recommendation, and we look forward to welcoming you back!
Absolutely amazing service! My technicians name was Dominique and he was very kind and quick with his service. Not only did he point out the problems, he walked me through it and explained so that I understand the issue myself. I have always had a great experience with the company and will always go back here when having issues.
Thank you so much, Keigo! We're thrilled to hear Dominique provided you with exceptional service and clarity. Your trust in Nubrakes means the world to us, and we look forward to your next visit!
Josh did the job quickly and well
Thank you, Daniel, for your kind words about Josh’s work at Nubrakes. We're thrilled to know you had a great experience and look forward to welcoming you back!
Just got my breaks done to my Mercedes Benz the technician name was Jay and he did a fantastic job he was fast and efficient and prices are unbeatable I would definitely recommend them to anyone and will recommend them to everyone!!!
Hi Brandon, we're thrilled to hear that Jay took such great care of your Mercedes Benz at Nubrakes. Thank you for recommending us, and we look forward to seeing you again!
Unreliable
Great and easy service, from setting up the appointment to having the service completed!!! I will be using them again and referring all family and friends.
Thank you, Meco! We're thrilled to hear you had a smooth experience with Nubrakes and look forward to welcoming you, your family, and friends back soon.
Analyzing 7,203,8127.2M ReviewsFor 20,40220.4K Experts
