Google reviewers rate the clinic 4.9 out of 5 based on 62 reviews, noting that the owner responds to all feedback. Patients frequently praise the staff for their attentiveness, clear communication, and efficient scheduling, highlighting thorough assessments and compassionate care for both psychiatric and counseling services. However, low-star comments criticize logistical miscommunications regarding office hours and telehealth availability, as well as difficulties obtaining specific prescription refills compared to other providers.
Google rating: 4.9 out of 5 from 62 reviews (97% five-star).
Reviews on this page: 62 Google reviews (49 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: June 3, 2026.
Service: Psychiatrist serving Colorado Springs, Colorado.
Data from Google, last updated October 27, 2026.
Photos
Customer reviews
4.9
★★★★★
62 reviews on Google
5★60
4★0
3★0
2★0
1★2
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 49 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Dr Mary listens so well and is kind, efficient, respectful, and encouraging.”
“I wholeheartedly recommend her to my friends, family, and to you.”
“I would not recommend this place or Dr.”
“Amazing service, people who care and very quick and professional!”
“Great communication around appointments and very thorough assessment of presenting issues.”
“I’m so thankful she has listened to me as an individual.”
“If you are looking for a provider who genuinely cares and makes you feel heard, this is the place to go.”
“Timely and affordable.”
People customers mention
Mary31 reviews
Okonofua4 reviews
Ruella3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Isabel Rebollar5 reviewsiTotal number of Google reviews Isabel has written across all businesses on Google Maps, not just this one.
I cannot recommend this clinic and my provider enough. Dr. Mary Okonofua is absolutely wonderful and truly takes the time to listen to all of my concerns. Thanks to her dedicated care and support, my mental health is in such a wonderful place today. If you are looking for a provider who genuinely cares and makes you feel heard, this is the place to go.
Response from the owner · 4 months ago
Thank you for your kind words and trust in our clinic. We're delighted Dr. Mary Okonofua has supported your journey and helped you achieve positive mental health outcomes. 💙
Sara Greenlee2 reviewsiTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Great communication around appointments and very thorough assessment of presenting issues. Dr Mary listens so well and is kind, efficient, respectful, and encouraging.
Response from the owner · 4 months ago
Thank you for your kind feedback! We’re delighted to hear you had a positive experience and appreciate your trust in our clinic and care team.
Lori Junkin7 reviewsiTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Everyone who works here are so nice and understand what it means to help people with their mental health needs. I have been seeing MH Drs for 35 yrs and Dr Mary is the BEST!! Thank you guys so much!!! 💙💙
Response from the owner · 2 years ago
You are a very special person, Ms. Lori! Thank you for the feedback.
KiteAppeared10 reviewsiTotal number of Google reviews KiteAppeared has written across all businesses on Google Maps, not just this one.
Amazing service, people who care and very quick and professional!
Response from the owner · 4 months ago
Thank you for your wonderful feedback! We’re grateful for your trust and are pleased to hear our team provided caring, professional, and efficient service.
Linda SealLocal Guide · 45 reviewsiTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
My experience with the staff was very pleasant. I felt free to share my issues and feel like I was heard and they were addressed in a caring and yet professional manner.
I highly recommend NuMedical & Psychiatric Clinic.
Response from the owner · 4 months ago
Thank you for your kind recommendation! We’re honored by your trust and are glad you felt heard, supported, and cared for by our team.
Jake Bugbee1 reviewiTotal number of Google reviews Jake has written across all businesses on Google Maps, not just this one.
This clinic has seen me for several years and they have always treated me with dignity, kindness, and understanding. I cannot recommend Dr. Okonofua highly enough.
Response from the owner · 2 years ago
Thank you for your trust and kind words! Your recommendation means a lot to us.
Jenni Elmquest7 reviewsiTotal number of Google reviews Jenni has written across all businesses on Google Maps, not just this one.
