Customers consistently praise NuTrend for punctual appointments, flexible scheduling, and thorough cleaning of carpets, upholstery, and difficult stains like pet odors. Reviewers highlight the professional demeanor of technicians and reasonable pricing for residential services. While most feedback is positive, a few instances note equipment failures causing service interruptions or incomplete results on pet hair removal, though staff generally addressed these issues with courtesy.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Amazing!!!! Our carpets look brand new! Super happy with the results. We have 2 dogs and 2 cats so after about 1 year of just vacuuming things started to get a little dirty needing more than just a vacuum. We are so happy with the carpet and how new it looks and how amazing it smells!! Thanks Victor for the awesome work!!!
Great work and also really accommodating.
Precise, excellent scheduling and service. Thanks to Victor my home is ready for the winter .
Victor was awesome! I was able to book an appointment the same week, and he was able to do everything I requested. He was also very prompt and friendly, yet professional. I would book with him again.
Amazing work. Very professional and cleaned my condo thoroughly. I will recommend this company to my friends and family.
Excellent problem solving on a bad coffee stain plus I got an appointment very quickly and great attitude of the technician.
New to Washington, we needed a carpet cleaner for our new home. We selected Nu-Trend for this task. Cleaning a 7 year old carpet that was never cleaned concerned us. Nu-Trend came through and did a great job!
Very nice guy! He made an older carpet look pretty darn good! Very pleased!
Carpets look brand new. Super job!!!
Phenomenal job done on the most impossible stains and pet odor! Highly recommend