Nutrition Hub New Lenox logo

Nutrition Hub New Lenox

Health food store · Joliet, IL · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%81+51.5Reliability 28%65+18.4Replies to reviews 8%49+4Momentum penalty72−2.8Experts Score= 71Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#124 of 140 nutritionistsPosition by Experts Score among all companies we track in this category. · better than 12%
4.9 ★★★★★ 100 Google reviews · 12 photos
95%five-star reviews
4.64★last 12 monthsAverage stars on reviews from the last 12 months only.
8.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
13%reviews answered by the owner
Oct 2026latest review

Nutrition Hub New Lenox at a glance

Reviewers praise the store's friendly staff, diverse menu of protein shakes, acai bowls, and teas, noting that new ownership improved quality and service. Customers appreciate the welcoming atmosphere and timely preparation of orders. However, recurring complaints involve inconsistent adherence to posted operating hours, with some patrons finding the store closed unexpectedly. A few reviews also criticize the taste of specific shake recipes, describing them as watery or oddly flavored.

  • Google rating: 4.9 out of 5 from 100 reviews (95% five-star).
  • Reviews on this page: 100 Google reviews (70 with written comments, 6 with photos).
  • Owner responses: the business replied to 13% of reviews.
  • Most recent review: October 29, 2026.
  • Service: Nutritionist serving Joliet, Illinois.

Data from Google, last updated November 5, 2026.

Score profile vs other nutritionists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: replies to reviews.

Satisfaction81Reliability65Craft & service–Value–Momentum72Replies to reviews49Satisfaction: 81 (median 95)Reliability: 65 (median 94)Momentum: 72 (median 100)Replies to reviews: 49 (median 49)
Nutrition Hub New LenoxNutritionists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Nutrition Hub New Lenox: 81/100 on this factor. Category median: 95.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Nutrition Hub New Lenox: 65/100 on this factor. Category median: 94.B
65
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 87.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Nutrition Hub New Lenox: 72/100 on this factor. Category median: 100.B
72
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Nutrition Hub New Lenox: 49/100 on this factor. Category median: 49.C
49

Bar = this company · dark tick = category median.

Star ratings

100 Google reviews we collected

  • 5 stars9595%
  • 4 stars22%
  • 3 stars00%
  • 2 stars22%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 70 written reviews

  • Praise54100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2954%
  • Quality & results1324%
  • Would recommend611%
  • Speed & response47%
  • Price & value24%

What customers talk about

We read 70 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “There are so many options to choose from, everyone is friendly, and the environment is great!”
  • “Came here with my friend for an açaí bowl and was thoroughly impressed.”
  • “Highly recommend this place (& specifically the blueberry muffin shake, haha!”
  • “Everything was made in a timely manner and the acai bowls taste delicious!”
  • “The biggest bowls by far in the area with the best prices.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

JackLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Everytime I walk in here, I am greeted by the warmest smiles! I workout in the city (Beverly) or in Orland Park on occasion but always make an effort to come to this location for some post workout protein. Even though there are nutrition hubs closer to my gyms, you can’t beat the service at this one! The BEST!!!!!

Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

5 stars! I tried the Chunky Monkey bowl and the Warhead Energy Refresher, and both were amazing. The bowl was delicious and had the perfect portions. The Warhead Energy Refresher was flavorful, refreshing, and gave me a great boost. There are so many options to choose from, everyone is friendly, and the environment is great! I’ll definitely be back!

Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Since the new ownership, the quality and service has far exceeded past expectations. The biggest bowls by far in the area with the best prices. Awesome experience and great environment!

Cheyenne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Tried this place out and it was great. She was super friendly and the shake tasted amazing!

MiriamLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I finally checked out Nutrition Hub, and let me just say—where has this place been all my life?! If you’re looking for a meal replacement that’s actually delicious and keeps you full without the guilt, this is the spot. And the sweet lady who owns it is awesomeeeee

Khristy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

Closes whenever they feel like it instead of going by the hours posted. Other than that they're extremely good.

Photos

Customer reviews

4.9 ★★★★★ 100 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
PatriciaLocal Guide · 23 reviewsTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Yum! What a great start to the day!

Response from the owner · 2 days ago

So glad you enjoyed your time with us Patricia! Can't wait to have you back to try a nee flavor! Cheers

Shannon Oneil4 reviewsTotal number of Google reviews Shannon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great protein shakes! Def try them out

Josh6 reviewsTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place! So many options.

Benjamin McAdams14 reviewsTotal number of Google reviews Benjamin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love the management here. Nutrition on point

Jack McLaughlinLocal Guide · 11 reviewsTotal number of Google reviews Jack has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everytime I walk in here, I am greeted by the warmest smiles! I workout in the city (Beverly) or in Orland Park on occasion but always make an effort to come to this location for some post workout protein. Even though there are nutrition hubs closer to my gyms, you can’t beat the service at this one! The BEST!!!!!

Smiley 741 reviewTotal number of Google reviews Smiley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The place has went downhill as well as management is non existent.

Response from the owner · 4 months ago

We are so sorry to hear these feelings. If you have any specific complaints, please reach out to us directly at 708-205-9003 so we can rectify the situation. We are a small, family-owned operation who value our customers’ experiences.

Jonathan2 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

5 stars! I tried the Chunky Monkey bowl and the Warhead Energy Refresher, and both were amazing. The bowl was delicious and had the perfect portions. The Warhead Energy Refresher was flavorful, refreshing, and gave me a great boost. There are so many options to choose from, everyone is friendly, and the environment is great! I’ll definitely be back!

Kevin Davis2 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Since the new ownership, the quality and service has far exceeded past expectations. The biggest bowls by far in the area with the best prices. Awesome experience and great environment!

Response from the owner · 8 months ago

Kevin! That's so thoughtful! Thanks so much for your kind words! We are so happy you enjoy your Nutrition Hub New Lenox experience!

Cheyenne Slager3 reviewsTotal number of Google reviews Cheyenne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Tried this place out and it was great. She was super friendly and the shake tasted amazing!

Response from the owner · 8 months ago

Thank you so much, Cheyenne! We are so happy you enjoyed your experience! Your kind words mean the world to our small business!

Regina CastoLocal Guide · 38 reviewsTotal number of Google reviews Regina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This Place is the siznet. Great Staff and enjoyable drinks and bowls!

Response from the owner · 9 months ago

Regina! We so appreciate your kind words! We are so happy to have you as a long term customer! ❤️

Nutrition Hub New Lenox on Google Maps →

Business details

  • Address: 1005 W Laraway Rd Ste 290, New Lenox, IL 60451
  • Phone: (708) 969-5398
  • Service area: Joliet, IL