Asbestos testing service · Tigard, OR · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%92+63.7Reliability 31%89+27.4Experts Score= 91Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#93 of 184 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 50%
4.9★★★★★64 Google reviews · 24 photos
97%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
NW Environmental Solutions | Mold & Asbestos Removal at a glance
Google reviewers rate NW Environmental Solutions 4.9 out of 5 based on 64 reviews, noting that the owner responded to all feedback. Customers frequently highlight punctuality, clear communication, and professional execution during asbestos testing, removal, and insulation projects. While most praise the team's efficiency and attention to detail, one low-star review cites conflicting arrival times and perceived deceptive behavior regarding scheduling.
Google rating: 4.9 out of 5 from 64 reviews (97% five-star).
Reviews on this page: 64 Google reviews (56 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 31, 2026.
Service: Hazardous Material Removal Service serving Tigard, Oregon.
Data from Google, last updated November 3, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.NW Environmental Solutions | Mold & Asbestos Removal: 92/100 on this factor. Category median: 92.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.NW Environmental Solutions | Mold & Asbestos Removal: 89/100 on this factor. Category median: 92.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.NW Environmental Solutions | Mold & Asbestos Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
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Bar = this company · dark tick = category median.
Star ratings
64 Google reviews we collected
4.9of 5
5 stars6297%
4 stars12%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 56 written reviews
99%praise
Praise15299%
Complaints21%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response3221%
Staff & attitude3019%
Quality & results2919%
Communication2416%
Would recommend2114%
Price & value138%
Honesty & trust53%
What customers talk about
We read 56 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were on time, professional finished on time and everything was cleaned up nice.”
“They were professional, kind, and respectful throughout the process.”
“Minor issues with communication were resolved by attention to detail and genuine customer service.”
“They then followed up with removal of some contaminated roofing material on a garage we were taking down.”
“I highly recommend Northwest Environmental Solutions and Nathan’s crew!”
“Not only is it fair pricing, great communication from start to finish, but you can actually have confidence that the team does what they say they are…”
“I trust Jose and NW Environmental Solutions and you can be ensured you will be getting professional service.”
People customers mention
Victor5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMary2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Minor issues with communication were resolved by attention to detail and genuine customer service.
GGageLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Nathan and Antonio did an asbestos abatement and soffit removal on our eves and they did a great job. They were on time, professional finished on time and everything was cleaned up nice. Would absolutely recommend.
DDavid6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Our experience with NW Environmental was very satisfactory. From our first contact we got a prompt quote for the work. They then followed up with removal of some contaminated roofing material on a garage we were taking down. They were courteous, prompt, and professional. They did what they said they were going to do. I highly recommend them. Dave
Ddavid1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Northwest Environmental Solutions did a great job removing the vermiculite and asbestos insulation. Nathan and his crew were amazing! Nathan was wonderful at communicating and made my mother feel comfortable in her own home while the work was being done. They were professional, kind, and respectful throughout the…
DDacia2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Nathan and his team did amazing work on our basement - demolished bathroom, removed black mastic tiles, and cleared the area of asbestos. They arrived on time, worked efficiently and completed the job on time. Nathan was communicative and pleasure to work with.
Ddom1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
had a great experience with Northwest Environmental Solutions. They handled a tile mastic asbestos removal job in my basement, and the whole process was quick, professional, and well organized.
Nathan was a superstar from start to finish. Communication was excellent throughout the entire job, and he kept me informed…
Minor issues with communication were resolved by attention to detail and genuine customer service.
Response from the owner · a day ago
Thank you for the 5-star review! We appreciate your patience as we worked through the communication issues. We’re glad our attention to detail and customer service made a positive difference. Thank you for choosing NW Environmental Solutions!
G
Gage BryersLocal Guide · 20 reviewsiTotal number of Google reviews Gage has written across all businesses on Google Maps, not just this one.
Nathan and Antonio did an asbestos abatement and soffit removal on our eves and they did a great job. They were on time, professional finished on time and everything was cleaned up nice. Would absolutely recommend.
Response from the owner · a day ago
Thank you for the wonderful review! We’re glad our team provided professional, timely service and left everything clean. We appreciate your recommendation and your trust in NW Environmental Solutions!
M
Meg1 reviewiTotal number of Google reviews Meg has written across all businesses on Google Maps, not just this one.
Thank you so much for the great review! We truly appreciate your kind words about Nathan and his crew. We’re proud of the hard work and dedication our team brings to every project. Thank you for trusting us and for recognizing their excellent work!
D
David Parker6 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Our experience with NW Environmental was very satisfactory. From our first contact we got a prompt quote for the work. They then followed up with removal of some contaminated roofing material on a garage we were taking down. They were courteous, prompt, and professional. They did what they said they were going to do. I highly recommend them. Dave
Response from the owner · a week ago
Thank you, Dave, for your kind review and recommendation! We’re glad you were pleased with our communication and roofing material removal. We appreciate your trust in Northwest Environmental Solutions!
D
david1 reviewiTotal number of Google reviews david has written across all businesses on Google Maps, not just this one.
Northwest Environmental Solutions did a great job removing the vermiculite and asbestos insulation. Nathan and his crew were amazing! Nathan was wonderful at communicating and made my mother feel comfortable in her own home while the work was being done. They were professional, kind, and respectful throughout the process. I highly recommend Northwest Environmental Solutions and Nathan’s crew!
Response from the owner · a week ago
Thank you for your kind words and recommendation! We’re so glad your mother felt comfortable and respected in her home throughout the project. Thank you for trusting Northwest Environmental Solutions!
D
David Hess1 reviewiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Thank you so much for the fantastic review! We’re glad we were able to help with your asbestos project and make the process as smooth as possible. We truly appreciate you choosing NW Environmental Solutions and trusting our team with your project!
D
Dacia Delgado2 reviewsiTotal number of Google reviews Dacia has written across all businesses on Google Maps, not just this one.
Nathan and his team did amazing work on our basement - demolished bathroom, removed black mastic tiles, and cleared the area of asbestos. They arrived on time, worked efficiently and completed the job on time. Nathan was communicative and pleasure to work with.
Response from the owner · 3 weeks ago
Thank you so much for the great review! We truly appreciate you trusting NW Environmental Solutions with your basement project. Nathan and our team are glad we could make the asbestos removal process smooth, efficient, and keep everything on schedule. It was a pleasure working with you, and we appreciate your business and support!
D
dom Barbara1 reviewiTotal number of Google reviews dom has written across all businesses on Google Maps, not just this one.
had a great experience with Northwest Environmental Solutions. They handled a tile mastic asbestos removal job in my basement, and the whole process was quick, professional, and well organized.
Nathan was a superstar from start to finish. Communication was excellent throughout the entire job, and he kept me informed every step of the way. The work was completed efficiently, and I really appreciated how easy the whole process was.
I would definitely recommend Northwest Environmental Solutions to anyone needing asbestos removal work done. Great job!
Response from the owner · a month ago
Thank you so much for the great review and for choosing Northwest Environmental Solutions for your asbestos removal project! We’re glad to hear that you had a great experience and that the entire process was smooth and well organized. We’ll be sure to pass your kind words along to Nathan. We truly appreciate your recommendation and your trust in our team!
J
Julia Mecha1 reviewiTotal number of Google reviews Julia has written across all businesses on Google Maps, not just this one.
Nathan and his crew were communicative and told us what they were going to do, how it was going, and a walk through at the end. Super crew!!!
Julia M
Bonny Slope
Response from the owner · a month ago
Thank you so much, Julia, for the wonderful review! We’re glad to hear that Nathan and the crew kept you informed throughout the entire process and made sure everything was clearly explained from start to finish. We truly appreciate you choosing NW Environmental Solutions and trusting our team with your project!
M
Matt Hunter2 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
They were able to get to the job quickly and did really good work.
Response from the owner · a month ago
Thank you, Matt! We’re glad we could get to your project quickly and that you’re happy with the work. We appreciate you taking the time to leave us a review!
